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"We had a very disappointing experience with this property and feel obligated to warn future guests.When we arrived, it was immediately clear the unit had not been cleaned from the previous guests. When we pulled back the sheets on the main bed, we found multiple types of hair under the sheets along with visible stains. Hoping it was just that bed, we checked the spare bedding, but all of it was also dirty, stained, and covered in hair.We pulled out the futon hoping it might be usable, but it was covered in dog hair and sand from previous guests. At that point it was obvious the unit had not been properly cleaned between stays. We also found both live and dead bugs in the unit.We attempted to contact the host and reached out to VRBO through their platform while we were there. After getting nowhere and realizing the property was not in a condition to stay in, we left after about an hour and booked a hotel instead.The next morning the hosts messaged us through VRBO agreeing to a 100% refund, but when we attempted to get the refund they denied it. Despite the written agreement, VRBO was zero help resolving the situation.The listing’s claims about cleanliness were misleading, the unit was clearly not cleaned between guests, and the hosts went back on their promise to refund us. I would strongly recommend avoiding this property."

"Jets werent working in the hot tub, but the area was nice and spacious. Breakfast was great, areas were clean and workers were polite and helpful. "

"I was in town seeing a friend in the hospital. This little house was just what I needed to relax after being at the hospital all day."

"Very clean, great location for what we were doing. Hot tub was AMAZING!"

"Staff was excellent. The room was clean and comfortable."

"The rooms are exceptional! Newly remodeled, beautifully decorated and very clean! Large TV, nice glass door fridge, and very comfy beds. Staff was amazing. The shuttle drivers truly awesome and I hope our tipping reflected our appreciation. Can't wait to stay there again. "

"Yes. Slopes are about 30 minutes away "

"My Husband is Up North every other weekend to attend massage school in Traverse City. This lovely Inn has become a second home and deep respite. I think we will come here for the rest of our lives. Thank you for such a beautiful and sacred place for our family. "

"Stefan was great"