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Reviews of Road Lodge East London

1 out of 5
Road Lodge East London
Corner Union Avenue and Cheltenham Road, East London, Eastern Cape

Reviews

7.6

Good

Rating 10 - Excellent. 70 out of 229 reviews" "
Rating 8 - Good. 83 out of 229 reviews" "
Rating 6 - Okay. 41 out of 229 reviews" "
Rating 4 - Poor. 18 out of 229 reviews" "
Rating 2 - Terrible. 17 out of 229 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thabo

Stayed 1 night in Jan 2024

10/10 Excellent

Pumeza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Noluthando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nomabelu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

JULIAN

Stayed 1 night in Dec 2023

6/10 Okay

Ayanda

Travelled with family, Business traveller
Towels in the room were old , no shower caps in the bathroom
Stayed 2 nights in Nov 2023

10/10 Excellent

Khungeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Thembile

Stayed 1 night in Nov 2023

10/10 Excellent

Tertius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Noluyolo

Stayed 1 night in Oct 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

10/10 Excellent

Khungeka

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Thembile

Stayed 1 night in Oct 2023

2/10 Terrible

Penelope

Stayed 2 nights in Oct 2023

2/10 Terrible

Khaya

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Loud noise throughout the night
There was noise throughout the night. There was no stop to it and missed out on sleep. I can't book there again
Stayed 1 night in Sep 2023

6/10 Okay

Deon

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff very good. Too much noise by other guests disturbed my sleep. No control by hotel staff. Otherwise good.
Stayed 6 nights in Aug 2023

10/10 Excellent

M

Stayed 1 night in Aug 2023

10/10 Excellent

Mzwandile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Lwazi

Stayed 1 night in Jun 2023

8/10 Good

Rojas

Stayed 1 night in Jun 2023

2/10 Terrible

Karabo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Unpleasant Stay
Terrible experience. My room was outdated, the bedding is old & uncomfortable. The ice machine was out of service & the furniture & fittings looks 40 years old.
Stayed 2 nights in May 2023

6/10 Okay

Ranitha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not up to standard
Restaurant.. certain meals on menu was not available. Certain beer requested as per list..not available. Air con not working
Stayed 1 night in May 2023

10/10 Excellent

MR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent. Good service
Stayed 2 nights in Jan 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

bonga

Stayed 1 night in Dec 2022

10/10 Excellent

Dawid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good , space a bit small.
Stayed 1 night in Dec 2022

10/10 Excellent

Zenande

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2022

4/10 Poor

Nandisa

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Sameer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception very friendly,
Stayed 1 night in Sep 2022
Response from Hotel Management on 8 Sept 2022
Good morning. Thank you for your positive review and feedback, we hope to welcome you back soon

8/10 Good

Wood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale for money
Good value for money.
Stayed 2 nights in Aug 2022
Response from Hotel Management on 7 Sept 2022
Thank you for your positive feedback and staying with us, we hope to see you soon again

8/10 Good

Nontobeko

Travelled with family
Liked: Cleanliness
The hotel is peaceful and quiet
Stayed 1 night in Aug 2022
Response from Hotel Management on 7 Sept 2022
Thank you for your positive feedback and staying with us, we hope to see you soon again

8/10 Good

Ntsikelelo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Hotel Management on 16 July 2022
Good day Thank you for your positive rating. We hope to welcome you back soon again

10/10 Excellent

Christiaan

Stayed 1 night in Jun 2022
Response from Hotel Management on 2 July 2022
Good day Mr Christiaan. Thank you for your positive rating. It is extremely pleasing to note that we managed to meet your expectations during your stay with us. We hope to welcome you back soon.

8/10 Good

Nceba Christopher

Stayed 2 nights in Jun 2022
Response from Hotel Management on 23 June 2022
Good day. Thank you for your positive rating. We are happy you enjoyed your stay and hope to welcome you back soon

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Hotel Management on 23 June 2022
Good day. Thank you for your positive rating. We are happy you enjoyed your stay and hope to welcome you back soon

10/10 Excellent

David

Stayed 1 night in May 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Hotel Management on 17 May 2022
Good evening. Thank you for your stay with us and the positive rating. We look forward to welcoming you back soon

10/10 Excellent

Baron

Stayed 1 night in Apr 2022

8/10 Good

Lungile

Stayed 1 night in Apr 2022

4/10 Poor

Noloyiso

Stayed 1 night in Mar 2022
Response from Hotel Management on 9 Apr 2022
Thank you for taking the time to review our hotel. We are disapointed that you did not enjoy your stay however we have been given no reasons as to where we have dropped the ball. Please allow a team member to contact you as we hope to resolve the issue. Kind regards

8/10 Good

Asz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hotel Management on 29 Mar 2022
Good day Thank you for your rating of the hotel. We appreciate the positive review and hope to welcome you back to East London in the not too distant future

10/10 Excellent

Nobatembu

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Craige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hotel management on 20 Jan 2022
Good day Thank you for your rating of the hotel. We appreciate the positive review and hope to welcome you back to East London in the not too distant future

4/10 Poor

Nhlanhla

Liked: Staff & service
Some clients were extremely noisy at night and early hours of the morning , very insensitive to the needs of us/ others.
Stayed 1 night in Dec 2021
Response from Hotel Management on 27 Dec 2021
Good day We sincerely apologize for the inconvenience caused by the noisy guests. Please do report any issues to the front desk and we will gladly assist with sorting out any issues immediately

2/10 Terrible

yomelela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The place is clean and neat, bed is not so comfortable. The manager or supervisor needs to control noise from other people staying here from 8pm to 00:00 it was like they are having a party you could hear them making noise on the passege and from their rooms as well. They should monitor what is brought in alcohol should not be allowed.
Stayed 1 night in Dec 2021
Response from Road Lodge East London on 7 Dec 2021
Good morning Thank you for your constructive feedback, we have noted the issues which you have raised and will definitely look into the matter. My sincere apologies for any inconvenience caused. Should you encounter any issues during your stay, please do contact the front desk and we will do our best to ensure that the issues are resolved.

10/10 Excellent

GX

Stayed 2 nights in Nov 2021
Response from Hotel Management on 27 Dec 2021
Good day Thank you for your positive rating with us, we hope to welcome you back soon to one of our hotels.

6/10 Okay

NMI

Liked: Cleanliness, property conditions & facilities, room comfort
Terrible breakfast
They need to do better with breakfast
Stayed 2 nights in Nov 2021
Response from Hotel on 27 Dec 2021
Good day Thank you for generally rating us highly, your constructive feedback regarding breakfast has been noted and we will be past onto the hotel management team to look at

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Management on 27 Dec 2021
Good day Thank you for generally rating us highly. We are glad you enjoyed your stay and hope to welcome you back to one of our hotels in the future