Outdoor pool, pool loungers

Reviews of New World Hoiana Hotel Vietnam

5 out of 5
New World Hoiana Hotel Vietnam
Hoiana Resort & Golf, Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen, Quang Nam

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 23 reviews" "
Rating 8 - Good. 2 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has several options that I can access to
Stayed 1 night in Apr 2024
Response from Hiep Le on 8 Apr 2024
Dear ThaoThank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager

10/10 Excellent

LEO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional, kind and spacious for staying All kinds of services and facilities are very luxury. We will absolutely choose here for my business trip and for my family. Specially thank you Kate, Uyen
Stayed 1 night in Nov 2023
Response from Hiep Le on 17 Nov 2023
Dear LEO,Thank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager

10/10 Excellent

Patrick

Stayed 4 nights in Sep 2023
Response from Hiep Le on 25 Oct 2023
Dear Patrick,Thank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be aware: Food options are not good. Like I am never going back just because of Hotel and staff is super friendly. Hotel is super Nice and modern. hotel/resort.
Stayed 7 nights in Oct 2022
Response from Hiep Le on 30 Nov 2022
Dear Anonymous,Thank you so much for your review.While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.We look forward to seeing you soon.Sincerely,Hiep LeQuality Manager

10/10 Excellent

sunju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행으로 호이아나 호텔2박투숙 했습니다 체크인해주시는분부터 로비 셔틀기사님 가는곳마다 모든직원분들이 너무친절하셨습니다 구석구석 산책할때가 많고요 셔틀예약해놓고 호이안까지 불편함없이 다녔네요 시설또한 너무 깨끗하고 조식도 맛있었습니다 1년에한두번은 베트남와서 쉬다가는데요 다음재방문할려구요 ~ 덕분에편안하고 잘쉬다왔습니다~
Stayed 2 nights in Jan 2024
Response from Hiep Le on 12 Jan 2024
친애하는 고객님,가족 여행 중 호이안에서의 두 박 숙박을 선택해 주셔서 감사합니다. 체크인부터 로비에서 만나는 셔틀 기사님까지, 저희 직원들이 친절하게 응대해 준 것으로 들어 기쁩니다.산책 중에도 편안한 시간을 보내셨다니 다행입니다. 또한 셔틀 서비스가 호이안까지 편안하게 이용되었다는 소식을 듣고 더욱 기쁩니다.저희 시설이 깨끗하게 유지되어 있어 만족하셨다는 말씀에 감사드리며, 조식이 맛있었다고 하셔서 더욱 기쁩니다.다음 방문을 기대하고 있으며, 고객님이 편안하게 쉬다 가셨다니 정말 기쁘게 생각합니다. 다시 한 번 감사드립니다.다음에도 좋은 서비스로 찾아뵙길 기대하며, 궁금한 사항이나 특별한 요청이 있으시면 언제든지 말씀해 주십시오.감사합니다.

10/10 Excellent

JUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
皆さんとても優しくて、どこへ行っても笑顔で親切にして下さいました。帰りにカジノで遊ぼうと14時台のバスを予約したら、チェックアウトを14時に変更、さらに海側へアップグレード、至れり尽くせりでした。シャトルバスが大変便利で、予約は必要ですが、とても助かりました。ぜひまた泊まりたいホテルです。
Stayed 2 nights in Jan 2024
Response from Hiep Le on 12 Jan 2024
尊敬なるお客様、この度は当ホテルをご利用いただき、誠にありがとうございます。お客様が喜んでいただけたこと、そしてスタッフの対応にご満足いただけたことを聞いて、私たちも大変嬉しく思います。お帰りの際に14時台のカジノへのバスを予約され、それに伴いチェックアウト時間を14時に変更し、更に海側へのアップグレードもお受けいただけて、至れり尽くせりであったとのお言葉、心より感謝申し上げます。当ホテルのシャトルバスが大変便利でお役立ちできたことを知り、嬉しく思います。またの機会にぜひ当ホテルにお戻りいただけることを心よりお待ちしております。何かご質問やご要望がございましたら、どうぞお気軽にお知らせください。再度のご利用を心よりお待ちしております。ありがとうございました。

10/10 Excellent

LEESEUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
후기
시설도 깨끗하고 직원분들도 친절하셔서 너무 편안한 여행이 되었어요 ◡̈
Stayed 2 nights in Nov 2023
Response from Hiep Le on 29 Nov 2023
안녕하세요,귀하의 친절한 리뷰 감사드립니다! 시설이 깨끗하고 저희 직원들의 친절한 서비스로 편안한 여행이 되셨다니 기쁩니다.저희는 항상 최상의 서비스를 제공하고 고객님의 만족을 위해 최선을 다하고 있습니다. 다음에도 편안한 여행을 제공할 수 있도록 최선을 다하겠습니다.다시 한 번 감사드리며, 귀하의 다음 방문을 기다리겠습니다.진심으로,

10/10 Excellent

SUNGMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hiep Le on 20 Sept 2023
Dear SUNGMI,Thank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager

10/10 Excellent

sangsuk

Stayed 2 nights in Sep 2023
Response from Hiep Le on 18 Sept 2023
Dear Sangsuk,Thank you for the great review of New World Hoiana Hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager

8/10 Good

kweonseog

Travelled with group
Liked: Cleanliness, staff & service, amenities
주변 인프라 부족
Stayed 3 nights in Aug 2023
Response from Hiep Le on 21 Aug 2023
고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.

10/10 Excellent

Wonbin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조금만 더 갖추면 정말 좋을 호텔
장점: 깔끔. 친절. 조식 맛있음. 수영당 정오부터 그늘져서 오후에 수영하기좋음. 시설좋음. 호이안 가까움,골프장 및 카지노 3분거리.식당 5개이상있음 단점: 공항 1시간거리, 셔틀 몇개없음.비데없음, 전기코드 몇개없음, 휴지통 없음, 유아 어매너티 없음
Stayed 4 nights in Jun 2023
Response from Hiep Le on 5 July 2023
고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.

10/10 Excellent

Hyeongbin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다음에도 또 오고 싶어요
생긴지 얼마 안 되어서 아직 입소문을 덜 탄건지 생각보다 사람이 없고 가격이 저렴했어요. 근데 시설이나 서비스, 청결 등등 모든 면에서 가격보다 훨씬 좋은 경험을 하고 왔습니다 다음에도 꼭 다시 오고 싶어요!
Stayed 1 night in Jun 2023
Response from Hiep Le on 5 July 2023
고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.

10/10 Excellent

Nhung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They’re all very friendly and supportive such as Van & Ha at front desk.
Stayed 1 night in Jun 2023
Response from Hiep Le on 27 June 2023
Dear Nhung,Greetings from the New World Hoiana Beach Resort!Thank you so much for the compliments about our resort and for recommending us to more.Reading your thoughtful written review, we are delighted to hear that you enjoyed your stay with us and that our service and facilities exceeded your expectations.As "Relationship Hospitality" is our core philosophy, we are pleased that we were able to provide a memorable beachfront resort experience through the team's personalized attention and care.Your compliment will be passed on Van & Ha and will further motivate them.Thank you for taking the time to share your positive feedback with us. We are always trying to be the best beach resort in Vietnam. We sincerely appreciate your kind words, and we eagerly await the opportunity.Sincerely,Hiep LeQuality Manager

10/10 Excellent

Ka Hung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice open in 2019
Hotel was nice, breakfast good, room was comfortable, only the lobby need to have signature scent will be perfect compared will Hoiana casino.
Stayed 3 nights in Feb 2023
Response from Hiep Le on 9 Mar 2023
Dear Ka Hung,Thank you so much for your great review!Humbly reading your beautiful written review, we could not be happier to note that your stay was above and beyond your expectation.Your kind compliment will be passed down to the team, that will motivate them further.We look forward to seeing you soon.Warm wishes,Hiep LeQuality Manager

8/10 Good

Iwasaburo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プレーする良いゴルフコースのスタートが異常に早い(6;32)ので、泊まりました。」 部屋は、広く昼寝用のベッドまであり、十分です。 周りの風景は、開発中ということもあり、殺風景です。
Stayed 1 night in Feb 2023
Response from Hiep Le on 8 Mar 2023
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Excellent

Seung ei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들이 매우 친절하고 조식 뷔페 중 쌀국수가 특히 더 맛있습니다. 룸도 넓고 버기차가 카지노로 수시로 데려다주며 골프패키지 이용자를 위한 픽드랍 서비스가 있어 매우 좋았습니다. 호이아나cc에서 골프치고 푹 쉬기 좋은 호텔입니다.
Stayed 1 night in Jan 2023
Response from Hiep Le on 3 Feb 2023
고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.

10/10 Excellent

Tor-Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Hiep Le on 3 Jan 2023
Dear Tor-Ole,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager

10/10 Excellent

Nakyeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Hiep Le on 3 Jan 2023
Dear Nakyeong,Thank you for the great review of our hotel!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Hiep LeQuality Manager