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Reviews of Hotel Indigo Dundee, an IHG Hotel

4 out of 5
Hotel Indigo Dundee, an IHG Hotel
Lower Dens Mill,constable Street, Dundee, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 561 out of 751 reviews" "
Rating 8 - Good. 145 out of 751 reviews" "
Rating 6 - Okay. 27 out of 751 reviews" "
Rating 4 - Poor. 10 out of 751 reviews" "
Rating 2 - Terrible. 8 out of 751 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

zarrish

We had to change travel plans due to emergency and all hotels were considerate except this one. Admittedly I can’t hold it against them for following ‘rules’ but a little flexiblity goes a long way in winning over people. So will be looking at other places next time
Stayed 1 night in May 2024

10/10 Excellent

Murray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was excellent. Just the lighting above the sink in the bathroom was inadequate.

10/10 Excellent

Murray

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was excellent — the amenities, ambience, bed, shower, breakfast, and was quiet. Just the lighting above the sink in the bathroom was inadequate.
Stayed 2 nights in May 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David, North Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with interesting brick vaulted ceilings, and very thick walls built in old mill
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as a starting point for our golf adventures in Scotland!
Stayed 6 nights in May 2024

8/10 Good

Mhairi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good quality and reasonably priced hotel and loved all the references to Dundee in the decor and the Beano comic in our room!
Stayed 1 night in May 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Newly renovated lobby and bar area. Great breakfast. Beautiful rooms with good amenities.

10/10 Excellent

Douglas

Lovely quiet well appointed rooms. Stylish and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very interesting and thoughtfully converted Mill. All very tastefully accomplished. Great architecture matched with superb service. Connection to City Centre on shabby side
Stayed 2 nights in Mar 2024

8/10 Good

Kenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Limited parking
Stayed 1 night in Mar 2024

6/10 Okay

Alison

Travelled with partner
I am aware you are trying to save energy and go green but the lighting level was bad. I couldn’t see well indoors at all.
Stayed 1 night in Mar 2024

8/10 Good

Gaspare

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel divided in 2 parts: rooms and apartments, located in a quiet courtyard, limited parking available and comes at a cost, but there are public streets around where you can park
Stayed 1 night in Feb 2024

10/10 Excellent

John

Stayed 1 night in Feb 2024

8/10 Good

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was lovely and I liked the brickwork ceiling. Bathroom was lovely and the shower was amazing. But downfall for the room would be the lighting was awful. So dark and dull. Only a small amount of lights. On site parking is very limited for the amount of rooms. I appreciate it’s in the city centre but when you are not familiar with the city it’s not easy.
Stayed 1 night in Feb 2024

8/10 Good

Shaun

Stayed 5 nights in Feb 2024

10/10 Excellent

Edward

Travelled with family
Liked: Amenities
Great hotel and a great price. Only thing to note is the hotel is going through a refurb in the lobby which we weren’t aware of.
Stayed 1 night in Feb 2024

10/10 Excellent

Craig

Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would definitely stay again
Stayed 1 night in Feb 2024

10/10 Excellent

Eilidh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Shahid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel. Amazing for some quiet luxury.
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleased with the location just up from the town Our room was quite and clean
Stayed 1 night in Jan 2024

8/10 Good

SHAUN

Business traveller
Liked: Cleanliness, staff & service
Heating wasn’t working in my room and needed get a heater from reception. Very cold day with the snow .
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely converted mill Good value for money
Stayed 1 night in Jan 2024

10/10 Excellent

Mircea-Bogdan

Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Stayed 1 night in Jan 2024

8/10 Good

Iris

Stayed 1 night in Jan 2024

10/10 Excellent

Nathan

Stayed 1 night in Jan 2024

8/10 Good

Joanne

Stayed 1 night in Jan 2024

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only stay if you’re not driving and weak managemen
Poor customer service, £13.50 to park your car is excessive. Breakfast overcooked Would have had dinner at the hotel but didn’t want to give them anymore money such is their contempt for their customers I asked for a manager to contact me they didn’t
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Alan

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great stay, very clean and tidy room, food was of a very high standard.
Stayed 3 nights in Dec 2023

10/10 Excellent

Wai Sing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 4 nights in Dec 2023

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was hard to get to by walking from City Centre.
Stayed 1 night in Dec 2023

10/10 Excellent

Simon

Stayed 2 nights in Dec 2023

10/10 Excellent

Leigh

Stayed 1 night in Dec 2023

10/10 Excellent

Calum

Stayed 1 night in Dec 2023

10/10 Excellent

Swagata

Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very quiet, parking convenient, close to centre of the city. Friendly staff.
Stayed 1 night in Nov 2023
Response from Reception Manager on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Seema TReception Manager

10/10 Excellent

Kenechukwu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and clean. We are family of seven and we booked two rooms. The rooms were spacious with two double beds that were so comfortable. We really do enjoyed our stay.
Stayed 1 night in Nov 2023
Response from Reception Manager on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Seema TReception Manager

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting old jute mill with lots of quirky touches. Room was great - high vaulted brick ceiling with large windows.
Stayed 1 night in Nov 2023
Response from Reception Manager on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Seema TReception Manager

8/10 Good

Alimat

Stayed 1 night in Nov 2023
Response from Reception Manager on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Seema TReception Manager

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with superb restaurant
Stayed 1 night in Nov 2023
Response from Reception Manager on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Seema TReception Manager

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and would advise if in Dundee
Stayed 1 night in Nov 2023
Response from Reception Manager on 2 Dec 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Seema TReception Manager