10/10 Excellent
Nony
21 Feb 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nony
Stayed 1 night in Feb 2024
The Zuri Dumai
3.5 star property
Travelers can savor local cuisine at Makan Place, swim in the outdoor pool, or work out in the gym while multilingual staff help plan the perfect getaway
Choose dates to view prices
Photo gallery for The Zuri Dumai
The Zuri Dumai offers a comfortable stay with free in-room WiFi, an outdoor pool, an on-site gym, and helpful concierge services to ensure travelers make the most of their visit.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Pool
- Free airport shuttle
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
The current price is AU$47
AU$47
includes taxes & fees
7 Mar - 8 Mar
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Superior Twin Room
Superior Twin Room
Highlights
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
Electric kettle
- City view
- 20 sq m
- 1 bedroom
- Sleeps 2
- 2 Single Beds
View all photos for Superior Double Room
Superior Double Room
Highlights
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
Electric kettle
- City view
- 20 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double Room
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hairdryer
Private bathroom
Bidet
Electric kettle
- City view
- 33 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Junior Suite
Junior Suite
Highlights
Soundproofed
Air conditioning
LED TV
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
- City view
- 43 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
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About the area
Dumai is home to The Zuri Dumai. Taman Bukit Gelanggang and Siak Castle are local landmarks, and some of the area's activities can be experienced at Dumai Port and Lapangan Golf Putri Tujuh. Visit our Dumai travel guide
Jl. Jend. Sudirman, No. 108, Dumai, Riau, 28813
What's nearby
Dumai Port17 min walk - 1.5 km- Siak Castle5 min walk - 0.5 km
- Taman Bukit Gelanggang5 min drive - 1.9 km
- Dumai Port TPI9 min drive - 5.3 km
- CITIMALL Dumai10 min drive - 3.4 km
Getting around
- Dumai (DUM-Pinang Kampai)13 min drive
Restaurants
- Grand Zuri Hotel6 min walk
- Bandrek House 462 min walk
- RM Minang Indah5 min walk
- Go! Steak5 min walk
- RM. Fitria Sari5 min walk
About this property
The Zuri Dumai
Property highlights
A free return airport shuttle, a poolside bar and dry cleaning/laundry services are just a few of the amenities provided at The Zuri Dumai. Be sure to enjoy a meal at Makan Place, the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks such as:
- An outdoor pool
- Free self-parking
- 4 meeting rooms, a porter/bellboy and a front desk safe
- A TV in reception, a banquet hall and a reception hall
Room features
All 111 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches such as late-night room service and free WiFi.
Other amenities include:
- Free tea bags/instant coffee and electric kettles
- Bathrooms with showers and bidets
- 42-inch LED TVs with satellite channels
- Daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free return airport shuttle from 10:00 AM to 4:00 PM at scheduled times and on request
- Free self parking on site
- Free RV/bus/lorry parking on site
- Limited on-site self parking
Food and drink
- A bar/lounge
- A poolside bar
- A restaurant
Restaurants on site
- Makan Place
- Zuri on Top
Things to do
- Gym
- Outdoor pool
- TV in common areas
Family friendly
- Laundry facilities
- Outdoor pool
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
Business services
- 4 meeting rooms
- Conference centre
Accessibility
- No lift
More
- Ballroom
- Banquet hall
- Designated smoking areas (fines apply)
- Reception hall
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 42-inch LED TV with satellite channels
Food and drink
- 24-hour room service
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Restaurant dining guides
- Tea bags/instant coffee
More
- Air conditioning
- Desk
- Laptop workspace
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: IDR 200000 per night
We have included all charges provided to us by the property.
Optional extras
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Pool access available from 6:00 AM to 7:00 PM
Property is also known as
The Zuri Dumai Hotel
The Zuri Dumai Dumai
The Zuri Dumai Hotel Dumai
The Zuri Dumai CHSE Certified
Frequently asked questions
Does The Zuri Dumai have a pool?
Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 7:00 PM.
How much does it cost to stay at The Zuri Dumai?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at The Zuri Dumai on 7 Mar 2026 start from AU$47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Zuri Dumai pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Zuri Dumai?
Self-parking is free at this property.
What time is check-in at The Zuri Dumai?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at The Zuri Dumai?
Checkout is at noon. Late checkout is available for a fee.
Does The Zuri Dumai provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs from 10:00 AM to 4:00 PM on request.
Where is The Zuri Dumai located?
Situated in Dumai, this hotel is within 1 mile (2 km) of Siak Castle, Dumai Port and Taman Bukit Gelanggang. CITIMALL Dumai is 2.3 mi (3.7 km) away.
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Reviews
The Zuri Dumai Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.4
Amenities
8.4
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 7 out of 10 reviews
10 - Excellent
7
Rating 8 - Good. 2 out of 10 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 10 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 10 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Wipawee
17 Apr 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is very nice and helpful. FB team has good service. Breakfast is variety. Room and amenities are good. Hotel driver is also nice.
Wipawee
Stayed 1 night in Apr 2025
8/10 Good
Stephen James
1 Apr 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business trip to Dumai
all good, I arrived late at night, receptionist was friendly and polite. Breakfast was complete, large buffet
Stephen James
Stayed 1 night in Mar 2024
6/10 Okay
Sara
16 Oct 2025
Disliked: Cleanliness, property conditions & facilities
The room was semi cleaned and the beds were okay. The personnel did not speak English og spoke it very bad so it was difficult to communicate. They tried and used google. Helpful staff. The breakfast buffet was definitely not worth the money.
Sara
Stayed 4 nights in Oct 2025
10/10 Excellent
Dinoir
3 Feb 2025
Dinoir
Stayed 5 nights in Jan 2025
10/10 Excellent
YeeVonne
19 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities
YeeVonne
Stayed 1 night in Nov 2024
10/10 Excellent
Ahmad
4 Feb 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahmad
Stayed 3 nights in Jan 2024
10/10 Excellent
James
29 Jan 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
James
Stayed 2 nights in Jan 2024
10/10 Excellent
James
27 Jan 2024
James
Stayed 1 night in Jan 2024