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Reviews of AmericInn by Wyndham Duluth South Black Woods Event Center

3 out of 5
AmericInn by Wyndham Duluth South Black Woods Event Center
185 Highway 2, Duluth, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 433 out of 739 reviews" "
Rating 8 - Good. 223 out of 739 reviews" "
Rating 6 - Okay. 53 out of 739 reviews" "
Rating 4 - Poor. 22 out of 739 reviews" "
Rating 2 - Terrible. 8 out of 739 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very close to downtown Duluth. Like all the new updates in the hotel.
Stayed 3 nights in Apr 2024

6/10 Okay

grant

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was rude to the kid's. Seemed annoyed by them. It was off-putting
Stayed 1 night in Apr 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the hotel. It's always clean, quiet and the staff are friendly. I will choose this hotel everytime I stay in the area, it's truly the best.
Stayed 3 nights in Mar 2024
Response from Bryn Pollard, General Manager on 8 Apr 2024
Thank you for your kind words and loyalty! We're thrilled to hear that you consistently have a positive experience at our hotel and that you find it clean, quiet, and with friendly staff. We look forward to welcoming you back every time you're in the area!

6/10 Okay

Samantha

Travelled with family and small children
Liked: Staff & service
Our room had something smeared on the wall near the sink, the garbage wasn’t emptied out and there were a pair of ladies underwear left near the bench in the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, easy check in.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Poh Im

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were very friendly, especially front desk agent Caroline was super nice & helpful! Room was extremely clean, quiet, safe & breakfast had good variety in comparison to other hotels within the range. Also pet friendly at low pet fee !! Will stay here again in future visit .
Stayed 2 nights in Jan 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Troy

Stayed 1 night in Jan 2024

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything! We will going back for sure.
Stayed 1 night in Dec 2023

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Annika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Was nice, quiet, comfortable. Rooms had been updated but not all the way. Example of this is bathroom wall tile was original but floor tile was new. Why they didn’t just replace the wall tile with the same as floor is beyond me. Attached restaurant is great. Hot tub was broken during our stay
Stayed 1 night in Dec 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really impressed with the cleanliness! Breakfasts were awesome with lots of delicious choices AND differed from each day. Waffles, breakfast burritos etc…. Very convenient to Duluth. Enjoyed the pool area and sauna, towels were placed on each chair which was an extra special touch.
Stayed 2 nights in Dec 2023

8/10 Good

Leah

Travelled with family, Travelled with family and small children
Disliked: Amenities
The hot tub was out of order and I was told over the phone 3 days before my stay it was working fine. The pool was cold. The breakfast was great and the staff were great especially Christine.
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kari

Stayed 1 night in Dec 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Is this property was super quaint inside. The rooms were beautifully decorated. I ruined one of the top sheets by accident and stained it and they did not charge. Wonderful staff!
Stayed 2 nights in Dec 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JEFFREY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were a couple hours early for check-in but stopped to see if there were any options. The front desk manager did some room flipping and got us in. Much appreciated.
Stayed 1 night in Dec 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a nice place to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Tammy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Things we liked: clean property and rooms, nice pool area, great breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Ginger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. Beautiful inside. Rooms were nice too. Only complaint would be the prices at the restaurant! The food was very expensive.

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean, quiet and comfortable. The rooms were very clean and the beds comfortable. The staff was friendly and professional. There was easy access to the parking and the breakfast was great. I would recommend this hotel to others.
Stayed 1 night in Nov 2023

10/10 Excellent

Irmgard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Diane

Travelled with partner
Liked: Amenities
Property was nice, room was really hot and bathroom door was weird.
Stayed 1 night in Nov 2023
Response from Bryn Pollard, General Manager on 6 Nov 2023
Thank you for sharing your feedback with us. We're glad you found our property nice. We apologize for any inconvenience you experienced with the room temperature and the bathroom door. Your comments will be shared with our team as we continually work to enhance our guest experience. We hope to have the opportunity to welcome you back and provide an even better stay in the future.

10/10 Excellent

todd s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was very professional, made check-in a breeze, was informative. Ony 15 minutes from Black Bear Casino is a plus :)
Stayed 1 night in Oct 2023
Response from Bryn Pollard, General Manager on 27 Oct 2023
Hello Patricia - We're delighted to hear that your check-in experience was smooth and that you found our front desk team to be professional and informative. It's great to know that our proximity to Black Bear Casino was a plus for your stay, making it convenient for your plans.Your positive feedback is much appreciated, and we'll be sure to share your comments with our team. We look forward to welcoming you back in the future, and we hope you have another enjoyable stay with us. We hope to see you again soon, neighbor.

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub was kinda nasty but nice place overall
Stayed 2 nights in Oct 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and friendly. Checking in was easy. Our room was beautiful and clean. The location is very convenient, quiet, and beautiful. I would definitely come here again.
Stayed 2 nights in Oct 2023
Response from Bryn Pollard, General Manager on 6 Nov 2023
We're thrilled to hear about your positive experience during your stay with us. It's great to know that our staff was welcoming, the check-in process was easy, and your room was beautiful and clean. We take pride in our convenient, quiet, and beautiful location. Your feedback will be shared with our team, and we look forward to your return in the future.

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Pleasant
Nice accommodations. Great water pressure. Form bed.
Stayed 1 night in Oct 2023
Response from Bryn Pollard, General Manager on 6 Nov 2023
We're pleased to hear that you enjoyed your accommodations. Your feedback is valuable to us, and we'll share it with our team to maintain our high standards. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Stayed 1 night in Oct 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with a comfortable room. Attached to a nice restaurant.
Stayed 1 night in Oct 2023
Response from Bryn Pollard, General Manager on 6 Nov 2023
Thank you for your kind words! We're delighted to hear that you found our hotel to be very nice with comfortable rooms, and also that you enjoyed the convenience of our attached restaurant. Your feedback is important to us, and we'll make sure to share it with our team. We hope to see you again soon, neighbor!

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Maureen

Stayed 1 night in Oct 2023

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Faith

Stayed 1 night in Oct 2023

10/10 Excellent

Jeana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and breakfast was great. The pool area was very accommodating. We had a nice stay.
Stayed 1 night in Oct 2023
Response from Bryn Pollard, General Manager on 6 Nov 2023
We're delighted to hear that you had a comfortable stay and enjoyed the great breakfast as well as the pool. Your feedback is important to us, and we appreciate your positive comments. We look forward to welcoming you back for another stay in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023