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Overview of Sofitel Dubai Downtown

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Lobby
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Premium bedding, down duvet, minibar, in-room safe
VIP Access

Sofitel Dubai Downtown

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationEmaar Square5 min walk
    Popular LocationBurj Khalifa10 min walk
    Popular LocationDubai Opera11 min walk
    AirportDubai (DXB-Dubai Intl.)12 min drive

Choose dates to view prices

  • Luxury Room, 1 King Bed, View (Coastline View)

    4/5 guest room rating

    Room amenities

    • 49 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, View (Coastline View)
  • Club Suite, Business Lounge Access (Burj Khalifa View)

    4.3/5 guest room rating

    Room amenities

    • 90 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsClub Suite, Business Lounge Access (Burj Khalifa View)
  • Luxury Room, 1 King Bed, Business Lounge Access

    4.7/5 guest room rating

    Room amenities

    • 49 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, Business Lounge Access
  • Family Room, Multiple Beds (Luxury)

    Room amenities

    • Sleeps 5
    • 1 King Bed and 2 Single Bunk Beds
    More detailsFamily Room, Multiple Beds (Luxury)
  • Junior Suite, 1 King Bed, View (Burj Khalifa View)

    5/5 guest room rating

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, View (Burj Khalifa View)
  • Club Suite, Business Lounge Access (Prestige)

    5/5 guest room rating

    Room amenities

    • 83 sq m
    • Partial sea view
    • Sleeps 4
    • 1 King Bed and 1 Single Bed
    More detailsClub Suite, Business Lounge Access (Prestige)
  • Presidential Suite, Business Lounge Access, View (Burj Khalifa View)

    Room amenities

    • 147 sq m
    • City view
    • Sleeps 4
    • 1 Single Bed
    More detailsPresidential Suite, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

    Room amenities

    • 53 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)
  • Suite, 2 Bedrooms (Downtown Suite - Airport Transfer)

    Room amenities

    • 150 sq m
    • City view
    • Sleeps 6
    • 2 Double Beds
    More detailsSuite, 2 Bedrooms (Downtown Suite - Airport Transfer)
  • Luxury Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed
  • Luxury Room, 2 Single Beds, Business Lounge Access (Burj Khalifa View)

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsLuxury Room, 2 Single Beds, Business Lounge Access (Burj Khalifa View)
  • Room

    Room amenities

    • Sleeps 2
    • 1 King Bed and 2 Single Beds
    More detailsRoom
  • Luxury Room, 2 Single Beds

    4.6/5 guest room rating

    Room amenities

    • 53 sq m
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsLuxury Room, 2 Single Beds
  • Luxury Room, 1 King Bed, View (Burj Khalifa View)

    4.8/5 guest room rating

    Room amenities

    • 46 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsLuxury Room, 1 King Bed, View (Burj Khalifa View)

About this area

Dubai

Located in Dubai, Sofitel Dubai Downtown is connected to a shopping centre. Burj Khalifa and Dubai Fountain are notable landmarks, and travellers looking to shop may want to visit City Walk and Dubai Mall. Travelling with kids? Don't miss KidZania. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location.
Popular Location

What's nearby

  • Emaar Square - 5 min walk
  • Burj Khalifa - 10 min walk
  • Dubai Opera - 11 min walk
  • Dubai Fountain - 18 min walk
  • City Walk - 4 min drive

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • AirportDubai (DXB-Dubai Intl.) - 12 min drive

Restaurants

  • Les Cuisines — 1 min walk
  • La Patisserie — 1 min walk
  • At.mosphere - 10 min walk
  • Armani/Amal - 10 min walk
  • Armani/Deli - 10 min walk
View map

About this property

Sofitel Dubai Downtown

Luxury hotel connected to a shopping centre in Dubai with 5 restaurants
Along with 5 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free beach shuttle. Other amenities include 3 bars/lounges, a fitness centre and a swim-up bar. All 350 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate sitting areas, minibars and flat-screen TVs.
Sofitel Dubai Downtown offers 350 forms of accommodation with minibars and laptop-compatible safes. This individually furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free valet parking on site
  • On-site parking is wheelchair accessible
  • Free local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 145 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Sauna
  • Shopping
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free area shuttle
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Thai

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (14956 square feet of space)

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3 PM - 3 AM
Early check-in subject to availability

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 240.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 145 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 240.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Sofitel Dubai Downtown and receive a full refund?
Yes, Sofitel Dubai Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Sofitel Dubai Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sofitel Dubai Downtown?
As of 21 Jan. 2021, prices found for a 1-night stay for 2 adults at Sofitel Dubai Downtown on 3 Feb. 2021 start from AU$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sofitel Dubai Downtown have a pool?
Yes, this property has 2 outdoor pools.
Is Sofitel Dubai Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sofitel Dubai Downtown?
Valet parking is free at this property.
What time is check-in at Sofitel Dubai Downtown?
Check-in is from 3 PM - 3 AM. A fee applies for early check-in (subject to availability).
What time is check-out at Sofitel Dubai Downtown?
Checkout is at noon.
Where is Sofitel Dubai Downtown located?
This family-friendly Dubai hotel is located near the airport, within a 15-minute walk of Emaar Square, Burj Khalifa and Dubai Opera. Dubai Mall and KidZania are also within 1 mi (2 km). Burj Khalifa - Dubai Mall Station is only a 2-minute walk and Business Bay Station is 18 minutes.
4.7
Exceptional
Rating 5 - Excellent. 748 out of 996 reviews
5 - Excellent 75%
Rating 4 - Good. 190 out of 996 reviews
4 - Good 19%
Rating 3 - Okay. 33 out of 996 reviews
3 - Okay 3%
Rating 2 - Poor. 17 out of 996 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 996 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby the downtown Dubai development and accessed by metro walkway to the Dubai mall (15 min walk). Our large suite was large and was well appointed, although with a musty smell and smoky odor in the ventilation.
Stayed 2 nights in Dec 2020

2/5 Poor

Travelled with family and small children
Sad face IconDisliked: Staff & service, property conditions & facilities
Worn out towels and sheets, slow checkin and long waiting time at the reception for whatever you need, no perks for being Expedia VIP, mediocre breakfast...plus side is location and airy bright rooms.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Excellent accommodations for my boyfriend birthday & walking distance to a lot!
Stayed 5 nights in Nov 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. It was my birthday so they upgraded us to a bigger room which was so lovely and unexpected! The room was beautiful, sea view. The pool is beautiful with great views of the burj khalifa. Wilson was extremely helpful and drove us to the beach. Since we were the only people on the shuttle he gave us a mini tour on the way there and back. Again so unexpected and appreciated and gave us suggestions for things to do and see! He seemed to really enjoy his job and it showed! We were there 8 days. The only small glitch was 2 times i tried to reach the concierge, he/she wasnt there and i couldnt get my questions answered because i was told they werent the concierge and therefore couldn't assist us. The location is great, 1 block from the subway station. And you can walk to the dubai mall and burj khalifa. They had ample amounts of complimentary bottled water which was a pleasant surprise, particularly with the heat in dubai. And that made things so much easier because we didnt have to run to the convenient store everday to stock up on water... Very classy of the sofitel. I would absoluely stay there again!
Stayed 9 nights in Oct 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
downtown
Good for business staying
Stayed 1 night in Sep 2020

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