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Reviews of Sleep 'n fly Sleep Lounge & Showers, D-Gates Terminal 1 - TRANSIT ONLY

Sleep 'n fly Sleep Lounge & Showers, D-Gates Terminal 1 - TRANSIT ONLY
Opposite Gates D6/D7, Concourse D, For guests with valid boarding pass only, Dubai

Reviews

6.8
Rating 10 - Excellent. 25 out of 65 reviews" "
Rating 8 - Good. 12 out of 65 reviews" "
Rating 6 - Okay. 8 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 17 out of 65 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Myles

Stayed 1 night in Mar 2024

8/10 Good

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Zeeshan

Liked: Property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

8/10 Good

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Mohammadreza

Stayed 1 night in Feb 2024

2/10 Terrible

Naresh

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant say i liked anything about it - aircon vents sat right on top of the bed which got me sick on the flight. I dont think even a homeless person would have said anything good about it.
Stayed 1 night in Jan 2024

10/10 Excellent

Dalal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gideon

Liked: Cleanliness, staff & service
Cozy
Stayed 1 night in Jan 2024

4/10 Poor

Mohammed

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

FARIDRAMADHAN

Stayed 1 night in Jan 2024

10/10 Excellent

Baktavar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2024

2/10 Terrible

Abubakar

Travelled with family
Disliked: Amenities
I don’t think this is repo of of your service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Syed Shariq

While coming back between the night of 22-23 Dec. I was searching to stay few hours again but it showed me a bit costly, so I preferred to stay near the gate on long chair.
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning home with stay in DXB
Stayed 1 night in Dec 2023

2/10 Terrible

stuart

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No temperature control...like a sauna...left after 5 mins as intolerable Complete waste of time and money
Stayed 1 night in Dec 2023

10/10 Excellent

Nenad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great place to crash for a couple of hours. Staff is very polite and helpful, check-in super fast, bed very comfortable, joint bathroom clean with complimentary towels and shampoo and body gel with some oils. Wake up available at a request. Be sure to choose the place at Terminal 1 since the rooms are a bit spacier fhan the ones at Terminal 1. I will definitely come back if I need the accommodation at that airport.
Stayed 1 night in Dec 2023

2/10 Terrible

Ye

Disliked: Property conditions & facilities
It was not possible to access to properties because boarding passes are not issued until 3 h before the flight. Don't reserve this place unless you are already inside past security checks.
Stayed 1 night in Dec 2023

2/10 Terrible

Syar

Disliked: Cleanliness, staff & service, property conditions & facilities
It is better to pass your time in seating area in transit.
Stayed 1 night in Dec 2023

8/10 Good

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service
Chose this option to get some sleep in Dubai during a 9 hour layover. It was pretty much what I expected after reading the reviews but still a bit novel. The double bed literally had 4 walls around (no gaps in the sides). When you open the door, there is space under the bed to store a bag etc. There is a small shelf with a lower socket to charge phones etc. It is not soundproof but luckily it was mostly quiet when we were there. If you are expecting a hotel room this is not it. If you just want a private place to sleep in a full size bed then this will do the job. A bit over priced for what it is but convenient. Note - this location (Terminal 1/Gate D) requires you to walk and also travel by train and bus from Terminal 3. Make sure you have enough time. We used the opportunity to stretch our legs between two long haul flights.
Stayed 1 night in Nov 2023

10/10 Excellent

Hugh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best idea ever!
They were sold out but managed to fix our problems and find us space because we had booked and paid. Highly recommend this for much needed sleepover. Even a few hours can really make a difference.
Stayed 1 night in Oct 2023

10/10 Excellent

shafiq

Stayed 1 night in Oct 2023

8/10 Good

Vassili

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got what expected, quick sleep over between flights. Bathroom outside of the "hotel" is definitely frustrating.
Stayed 1 night in Oct 2023

10/10 Excellent

Hameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best rest I’ve had between flights.
Stayed 1 night in Sep 2023

8/10 Good

ARIF

Liked: Cleanliness, staff & service, property conditions & facilities
Neighbour we’re very loud
Stayed 1 night in Sep 2023

6/10 Okay

Kibriyo

Disliked: Cleanliness
It was safe to keep my stuff and walk around to have brunch. But unfortunately it wasn’t clean enough both the room and the bedding.
Stayed 1 night in Sep 2023

2/10 Terrible

Guan

Stayed 1 night in Sep 2023

2/10 Terrible

Bladimir

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2023

10/10 Excellent

mehak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great time. My privacy was intact and staff was very helpful.
Stayed 1 night in May 2023

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was friendly and made sure we were taken care of
Stayed 1 night in Mar 2023

10/10 Excellent

Mohammad

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Gemma

Disliked: Room comfort
Only book if flying from Terminal D
Don’t book unless your travelling out from Terminal D as it is not connected to the main terminal. Had to wait 30 mins for a bus as not connected to Terminals A, B or C. This wasn’t clear when I booked. Pods comfortable but would benefit from mattress toppers, thicker blankets. Major issue was noise, very noisy as people enter and leave.
Stayed 1 night in Dec 2022
Response from Lounge Team on 30 Dec 2022
Thank you for your feedback.We are very sorry about what happen and we would like to inform you that we do have a sleep n fly lounge at gate A,B and C.Regards,The Lounge Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall great stay
It was an amazing stay although it was for a short time. Thank you to Alyssa for assisting me well and being kind and considerate! I would recommend the website to be a lot more clear and specific with regards to the check in and check out date as well as number of hours before the booking process. Apart from that, I would recommend this to everyone.
Stayed 1 night in Dec 2022

2/10 Terrible

Suzanne

Travelled with family
Disliked: Staff & service
Double booked
Booked double bed ended up with a single because they double booked my room.
Stayed 1 night in Nov 2022
Response from Lounge Team on 30 Dec 2022
Thank you for your review.We would like to apologize for what happen and will make sure that this will never happen again.Regards,The Lounge Team

8/10 Good

Alok, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They should have offered a bottle of water in the place..there was none to buy from them either..
Stayed 1 night in Jul 2022

4/10 Poor

Shailesh

Travelled with family
Liked: Staff & service
Disliked: Amenities
Access from Terminal3 poor, no space to keep any luggage, showers with no hot water and no towels. Staff was helpful and courteous and tried best to help within given means. Overall - would not recommend to anyone due to lack of amenities
Stayed 1 night in Jun 2022
Response from Prithivi on 17 July 2022
Dear Shailesh, Thank you for your feedback/reviews on your recent stay at our sleep lounge and we apologise for for the inconvenience caused. We take note of your feedback on room space, showers and amenities and we are working on making corrective action soon. We are glad to announce that we are opening new lounge at B-Gates terminal 3 with more facilities, features in room and you will be able to have a better experience. We look forward to being able to serve you better in future. Best regards, The Lounge Team

6/10 Okay

Jonty

Stayed 1 night in Jun 2022

8/10 Good

Ravi kanth reddy

Liked: Cleanliness, property conditions & facilities
The partitions are not soundproof and can hear unzipping bags as well. Staff tried to space out rooms and if you’re really tired nothing matters. Good place to crash.
Stayed 1 night in Jun 2022
Response from Prithivi on 22 June 2022
Dear Ravi Kanth Reddy, Thank you for your feedback/reviews. We note your feedback on soundproofing and working to take corrective action soon. We look forward to being able to serve you better in near future. Best regards, The Lounge Team

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in May 2022
Response from Prithivi on 5 June 2022
Dear Mark, Thank you for your review on your recent stay at our sleep lounge. We look forward to welcoming you back. Best regards, The lounge Team

10/10 Excellent

AMRUTA YOGESH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s small space but comfortable
Stayed 1 night in May 2022
Response from Prithivi on 10 May 2022
Dear Amruta Yogesh, Thank you for your great review. Its great to hear that you enjoyed your stay with us and we hope to welcome you back soon. Regards The Lounge Team

10/10 Excellent

Maanaima

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

2/10 Terrible

Donn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Horribly small, confining, and just plain uncomfortable. Spend the money on a hotel, or sleep in the terminal. Just simply not worth the money we spent.
Stayed 1 night in Apr 2022
Response from Prithivi on 10 May 2022
Dear Donn, Thank you for your feedback/reviews on your recent stay at our sleep lounge and we are sorry to hear that our service did not meet your expectation. We note your feedback on room space and taking corrective action soon. We look forward to being able to serve you better in future. Best regards, Lounge Team

4/10 Poor

Joshua

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is too small and not what I expected. The staff at the front desk was pleasant, kind! and always ready to assist.
Stayed 1 night in Apr 2022
Response from Prithivi on 27 Apr 2022
Dear Joshua, Thank you for your feedback/reviews on your recent stay at our sleep lounge. We regret to learnt that our service did not meet your expectation. We recommend to use our double cabin at Terminal 1/3 on your next travel via DXB. We look forward to being able to serve you better in future. Best regards, Lounge Team

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Prithivi on 14 Apr 2022
Dear Lena, Thank you very much for your reviews on your recent stay at our sleep lounge and we are glad to know that your had a pleasant stay. We look forward to welcoming you soon at our sleep lounge. Best regards, Lounge Team

6/10 Okay

Ria

Liked: Staff & service
Stayed 1 night in Mar 2022

10/10 Excellent

Yesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Baljinder

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Feb 2022