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Overview of Sheraton Mall of the Emirates Hotel, Dubai

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2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Hypo-allergenic bedding, pillow top beds, minibar, in-room safe

Sheraton Mall of the Emirates Hotel, Dubai

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Explore the area

    Popular LocationMall of the Emirates4 min walk
    Popular LocationSki Dubai14 min walk
    Popular LocationFatima Abdullah Mohammed Rasheed Mosque18 min walk
    AirportDubai (DXB-Dubai Intl.)28 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, View

    4.2/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 2 Single Beds, Non Smoking, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Classic Room, 2 Single Beds, City View

    4/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Club Room, 2 Single Beds, View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Classic Room, 1 King Bed, City View

    4.8/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds, View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More details
  • Superior Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 108 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Royal Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 153 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 3
    • 1 Double Bed
    More details
  • Club Room, 1 King Bed, View

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Junior Suite, 1 Bedroom, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Dubai

Located in Al Barsha neighbourhood, Sheraton Mall of the Emirates Hotel, Dubai is connected to a shopping centre. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kite Beach and Jumeirah Beach. Looking to enjoy an event or a game? See what's going on at Dubai Autodrome or Dubai Sports City. Take in the nearby slopes with snowboarding, skiing lessons and ski runs, or try out other outdoor activities such as ice skating. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Mall of the Emirates - 4 min walk
  • Ski Dubai - 14 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 18 min walk
  • Al Barsha Pond Park - 3 min drive
  • Souk Madinat Jumeirah - 13 min drive

Getting around

  • Mall of the Emirates Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 28 min drive

Restaurants

  • Vantage — 1 min walk
  • Link@Sheraton Cafe — 1 min walk
  • Karam Beirut - 4 min walk
  • California Pizza Kitchen - 6 min walk
  • Miu Shanghai - 7 min walk
View map

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Luxurious ski hotel with 2 outdoor swimming pools
A dedicated ski hotel, Sheraton Mall of the Emirates Hotel, Dubai offers plenty of on-site amenities, including a full-service spa, ski storage and ski passes. All 481 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and TVs with satellite channels. Other amenities available to guests include pillowtop, 24-hour room service and wired Internet (surcharge).
Sheraton Mall of the Emirates Hotel, Dubai offers 481 forms of air-conditioned accommodation with DVD players and minibars. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shine Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • On-site parking is wheelchair accessible
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 128 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Designer shops
  • Downhill skiing
  • Full-service spa
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Russian
  • Urdu

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference space (3289 square feet)

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 49-inch TV
  • CD player
  • DVD player
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AED 150.0 per stay.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 128 per person (approximately)
  • Fee for in-room wired Internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Sheraton Mall of the Emirates Hotel, Dubai and receive a full refund?
Yes, Sheraton Mall of the Emirates Hotel, Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Mall of the Emirates Hotel, Dubai cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sheraton Mall of the Emirates Hotel, Dubai?
As of 2 Mar. 2021, prices found for a 1-night stay for 2 adults at Sheraton Mall of the Emirates Hotel, Dubai on 18 Mar. 2021 start from AU$174, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Sheraton Mall of the Emirates Hotel, Dubai have a pool?
Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM to 10:00 PM.
Is Sheraton Mall of the Emirates Hotel, Dubai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Mall of the Emirates Hotel, Dubai?
Self-parking and valet parking are free at this property.
What time is check-in at Sheraton Mall of the Emirates Hotel, Dubai?
Check-in is from 3 PM - midnight.
What time is check-out at Sheraton Mall of the Emirates Hotel, Dubai?
Checkout is at noon.
Where is Sheraton Mall of the Emirates Hotel, Dubai located?
Located near the slopes, this Al Barsha hotel is situated in the city centre, within a 15-minute walk of Mall of the Emirates and Ski Dubai, and is convenient for winter sports, such as skiing lessons. Souk Madinat Jumeirah and Wild Wadi Water Park are also within 3 miles (5 km). Mall of the Emirates Station is 7 minutes by foot and Mashreq Metro Station is 18 minutes.
4.4
Excellent
Rating 5 - Excellent. 454 out of 802 reviews
5 - Excellent 57%
Rating 4 - Good. 273 out of 802 reviews
4 - Good 34%
Rating 3 - Okay. 43 out of 802 reviews
3 - Okay 5%
Rating 2 - Poor. 17 out of 802 reviews
2 - Poor 2%
Rating 1 - Terrible. 15 out of 802 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very helpful. Thank you thank you, thank you!!
Stayed 3 nights in Feb 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location & rooms inside the mall very clean room
Stayed 16 nights in Feb 2021

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Nov 2020

5/5 Excellent

Stayed 8 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: good location, nice clean room and friendly staff, water was free cons. breakfast is mostly Indian food. would like more Mediterranean food. WhatsApp voice calling was disabled. wall sockets do not accommodate non UAE electronics.
Stayed 7 nights in Oct 2020

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