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Overview of Sheraton Mall of the Emirates Hotel, Dubai

Photo gallery

Guest reviews

4.4 / 5Excellent
772 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

Popular LocationMall of the Emirates4 min walk
Popular LocationSki Dubai4 min walk
Popular LocationSouk Madinat Jumeirah5 min drive
AirportDubai (DXB-Dubai Intl.)22 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Classic Room, 1 King Bed, City View

    Classic Room, 1 King Bed, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    Show details
  • Classic Room, 2 Single Beds, City View

    Classic Room, 2 Single Beds, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    Show details
  • Superior Room, 2 Single Beds, City View

    Superior Room, 2 Single Beds, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    Show details
  • Deluxe Room, 1 King Bed, View

    Deluxe Room, 1 King Bed, View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    Show details
  • Club Room, 1 King Bed, View

    Club Room, 1 King Bed, View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    Show details
  • Junior Suite, 1 Bedroom

    Junior Suite, 1 Bedroom

    Room amenities

    • 55 sq m
    • City view
    • Sleeps 3
    Show details
  • Deluxe Suite, 1 Bedroom, Business Lounge Access

    Deluxe Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 3
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  • Executive Suite, 1 King Bed, Business Lounge Access

    Executive Suite, 1 King Bed, Business Lounge Access

    Room amenities

    • 108 sq m
    • City view
    • Sleeps 3
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  • Royal Suite, 1 Bedroom, Business Lounge Access

    Royal Suite, 1 Bedroom, Business Lounge Access

    Room amenities

    • 153 sq m
    • City view
    • Sleeps 3
    Show details
  • Superior Room, 1 King Bed, City View

    Superior Room, 1 King Bed, City View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    Show details
  • Deluxe Room, 2 Single Beds, View

    Deluxe Room, 2 Single Beds, View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    Show details
  • Club Room, 2 Single Beds, View

    Club Room, 2 Single Beds, View

    Room amenities

    • 35 sq m
    • City view
    • Sleeps 3
    Show details

About this area

Dubai

In the city centre, Sheraton Mall of the Emirates Hotel, Dubai is in Dubai's Al Barsha neighbourhood, an area with good shopping. Burj Khalifa and Dubai Fountain are notable landmarks, and some of the area's activities can be experienced at Ski Dubai and Burj Al Arab. Looking to enjoy an event or a game? See what's going on at Dubai Autodrome or Dubai Sports City. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Mall of the Emirates - 4 min walk
  • Ski Dubai - 4 min walk
  • Souk Madinat Jumeirah - 5 min drive
  • Burj Al Arab - 6 min drive
  • Wild Wadi Water Park - 6 min drive

Getting around

  • Mall of the Emirates Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 22 min drive

Restaurants

  • Where to eat
  • Vantage – Al fresco dining restaurant with a bar offering international cuisine. Serves lunch, dinner and light fare daily, happy hour available. Open 24 hours.
  • Link@Sheraton Cafe – Café offering international cuisine. Serves breakfast, lunch, dinner and light fare daily. Open 24 hours. Kids' menu available.
  • Sanctuary – Poolside rooftop bar offering international cuisine. Serves lunch, dinner and light fare daily.
  • Besh Turkish Kitchen – Al fresco dining restaurant offering Turkish cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily. Kids' menu available.

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Luxury hotel connected to a shopping centre in Dubai with 3 restaurants
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 481 rooms feature thoughtful touches such as pillow menus and bathrobes, plus complimentary wireless Internet access and TVs with satellite channels. Other amenities available to guests include pillowtop, 24-hour room service and wired Internet (surcharge).
Sheraton Mall of the Emirates Hotel, Dubai offers 481 forms of air-conditioned accommodation with DVD players and minibars. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free valet parking
Limited parking spaces
Free beach shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 128 per person
3 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
2 outdoor pools
Aerobics classes
Designer shops
Downhill skiing
Full-service spa
Sauna
Shopping centre
Shopping
Steam room

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Free cots/infant beds
Laundry facilities
Mini-fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski passes
Ski storage
Tour/ticket assistance

Languages spoken

Arabic
Chinese
English
Russian
Urdu

Business services

24-hour business centre
8 meeting rooms
Computer station
Conference space (3289 square feet)

Outdoors

Pool sunloungers
Rooftop terrace

Spa

5 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Hot tub
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Climate control (heating)
Hypo-allergenic bedding
Linens
Pillow menu
Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Designer toiletries
Hairdryer
Towels

Entertainment

49-inch TV
CD player
DVD player
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Free bottled water
Mini fridge
Minibar

More

Connecting rooms available
Desk
Electrical adapters/chargers
Iron/ironing board
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per stay.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 128 per person (approximately)
  • Fee for in-room wired Internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 7:00 AM to 10:00 PM Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property. A car is recommended for transport to and from this property.

Property is also known as

  • Sheraton Dubai Mall Emirates Hotel
  • Sheraton Emirates Hotel
  • Sheraton Dubai Mall Emirates
  • Sheraton Emirates
  • Pullman Dubai Mall Of The Emirates Hotel Dubai
  • Sheraton Mall Emirates Hotel Dubai
  • Sheraton Mall Emirates Hotel
  • Sheraton Mall Emirates Dubai
  • Sheraton Mall Emirates
  • Sheraton Dubai Mall of the Emirates Hotel
All reviews

Guest reviews

4.4

Excellent

5 - Excellent
435
4 - Good
263
3 - Okay
42
2 - Mediocre
17
1 - Poor
15
4.6
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, amenities

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

That it was part of the mall and made it easy to shop and eat

Stayed 3 nights in Mar. 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location and service were great. Very nice club room.

    Stayed 2 nights in Feb. 2020

    1/5

    • Disliked: Staff & service

    Location is good next to a mall and metro so easy access to areas and main reason i booked.

    Stayed 3 nights in Feb. 2020