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Sheraton Mall of the Emirates Hotel, Dubai

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2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Overview of Sheraton Mall of the Emirates Hotel, Dubai

Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309

Explore the area

  • Popular LocationMall of the Emirates4 min walk
  • Popular LocationSki Dubai14 min walk
  • Popular LocationFatima Abdullah Mohammed Rasheed Mosque18 min walk
  • AirportDubai (DXB-Dubai Intl.)32 min drive

Choose dates to view prices

About this area

Dubai

Located in Al Barsha neighbourhood, Sheraton Mall of the Emirates Hotel, Dubai is connected to a shopping centre. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kite Beach and Jumeirah Beach. Looking to enjoy an event or a game? See what's going on at Dubai Autodrome or Dubai Sports City. Take in the nearby slopes with snowboarding, skiing lessons and ski runs, or try out other outdoor activities such as ice skating. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Mall of the Emirates - 4 min walk
  • Ski Dubai - 14 min walk
  • Fatima Abdullah Mohammed Rasheed Mosque - 18 min walk
  • Al Barsha Pond Park - 3 min drive
  • Souk Madinat Jumeirah - 15 min drive

Getting around

  • Mall of the Emirates Station - 7 min walk
  • Dubai (DXB-Dubai Intl.) - 32 min drive

Restaurants

  • Karam Beirut - 4 min walk
  • Cinnabon and Seattle‘s best Coffee - 5 min walk
  • California Pizza Kitchen - 6 min walk
  • Miu Shanghai - 7 min walk
  • The Butcher Shop - 7 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Luxurious ski hotel with 2 outdoor swimming pools
The slopes await you at Sheraton Mall of the Emirates Hotel, Dubai, which features a bar/lounge and a full-service spa.
Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with DVD players and minibars. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Shine Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Arabic, Chinese (Mandarin), English, Russian, Urdu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: AED 128 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Vantage
  • Link@Sheraton Cafe
  • Sanctuary
  • Besh Turkish Kitchen

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Aerobics classes
  • Designer shops
  • Downhill skiing
  • Full-service spa
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3289 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch TV
  • CD player
  • DVD player
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

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See similar properties

Dubai
Dubai
Al Barsha
Al Barsha
Guest rating 4+
Guest rating 4+
Hotel
Hotel
5 star
5 star
Air conditioned
Air conditioned
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AED 150.0 per stay.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 128 per person (approximately)
  • Fee for in-room wired Internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 537 out of 922 reviews
5 - Excellent 58%
Rating 4 - Good. 300 out of 922 reviews
4 - Good 33%
Rating 3 - Okay. 48 out of 922 reviews
3 - Okay 5%
Rating 2 - Poor. 18 out of 922 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 922 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing.
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service in every way. No complaints
Stayed 11 nights in May 2022

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a great center location in Dubai with easy accessibility and easy to conduct business from. I enjoyed my stay.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and always in plan to return to it. Nice, clean with everything around you
Stayed 7 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent breakfast. World calss gym. Nice pool. easy access to mall and transportation
Stayed 7 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel; accessibility to the mall of emirates and the metro which are connected to the hotel makes all the difference. Room was very comfortable, B’fast buffet met it’s needs and the roof top pool provided plenty of sun beds and rays of sunshine. Will return
Stayed 7 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend the Sheraton, it is accessible to everything, it is inside the Emirates Mall, the subway is a 5-minute walk away, and 25 minutes from the airport.
Stayed 3 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has all you need
Pleasant stay. Very convenient location adjacent to the mall and near the metro station. We did not have a meal in the hotel but the coffee shop and restaurant looked very good. The rooms are large with a king bed and fridge. No fancy frills just what you need for a comfortable nights rest.
Stayed 3 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOME AWAYA FROM HOME
Stayed 15 nights in Feb 2022