Jabel Ali, Adjecent to DPR, Outlet village mall, Dubai
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
My regards to Mahmoud and Shaabaan nice people helpfully and friendly.
The restaurant should be faraway from the suites because the sound of the songs and dancing very disturbing especially when you have kids , or install a sound block in the rooms to isolate the noise
Should be room dining 24 h
Mohammed
Stayed 1 night in Nov 2017
Response from Qasr Al Sultan on 29 Nov 2017
Dear Mr. Mohammed,
Thank you very much for your valuable feedback!
we understand your concern regarding the noise from our dinning destination and it's one of the reasons we encourage our guests to visit our dinning destination to have the full experience and that's why it's included in your room package not to be disturbed by the noise staying in your room.
for the 24 hours in-room dinning comment I will escalate your feedback to the management and hopefully we can serve you better in the near future.
Thank you for staying with us and looking forward to welcoming you soon!
Best Regards,
Vor Ort ist zu dieser Jahreszeit alles geschlossen... (Restaurants, bar...) es ist aber perfekt zum relaxen und abschalten und der roomservuce ist perfekt
Stefan
Stayed 4 nights in Sep 2018
Response from Shaaban Mohamed on 27 Sept 2018
Dear Mr. Stefan,
Thank you very much for the nice feedback, we are delighted that you enjoyed your stay with us.
beside the room service our Qasr Al Sultan restaurant is open every day from 07:00 pm to 11:30 pm which service a very nice open Arabic buffet along with a live show, hopefully next time you can try it, looking forward to welcoming you again at the hotel, thank you.
Regards
Shaaban Mohamed
Front Office Manager
الايجابيات 1 الجاكوزي 2 بعده عن المدينة 3 طاقم الاستقبال (شعبان - شيماء) احترام وذوق
السلبات 1 الجاكوزي غير ساتر 2 لاتتوافر فيها الخدمات مثل سبا مطعم جيم