Property entrance

Reviews of Qasr Al Sultan Boutique Hotel

Qasr Al Sultan Boutique Hotel
Jabel Ali, Adjecent to DPR, Outlet village mall, Dubai

Reviews

8.2

Very good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 5 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable to stay
Very good
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

6/10 Okay

Mohammed, Abu Dhabi

Liked: Cleanliness, staff & service
Great location helpful and friendly staff
My regards to Mahmoud and Shaabaan nice people helpfully and friendly. The restaurant should be faraway from the suites because the sound of the songs and dancing very disturbing especially when you have kids , or install a sound block in the rooms to isolate the noise Should be room dining 24 h
Stayed 1 night in Nov 2017
Response from Qasr Al Sultan on 29 Nov 2017
Dear Mr. Mohammed, Thank you very much for your valuable feedback! we understand your concern regarding the noise from our dinning destination and it's one of the reasons we encourage our guests to visit our dinning destination to have the full experience and that's why it's included in your room package not to be disturbed by the noise staying in your room. for the 24 hours in-room dinning comment I will escalate your feedback to the management and hopefully we can serve you better in the near future. Thank you for staying with us and looking forward to welcoming you soon! Best Regards,

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vor Ort ist zu dieser Jahreszeit alles geschlossen... (Restaurants, bar...) es ist aber perfekt zum relaxen und abschalten und der roomservuce ist perfekt
Stayed 4 nights in Sep 2018
Response from Shaaban Mohamed on 27 Sept 2018
Dear Mr. Stefan, Thank you very much for the nice feedback, we are delighted that you enjoyed your stay with us. beside the room service our Qasr Al Sultan restaurant is open every day from 07:00 pm to 11:30 pm which service a very nice open Arabic buffet along with a live show, hopefully next time you can try it, looking forward to welcoming you again at the hotel, thank you. Regards Shaaban Mohamed Front Office Manager

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
مكان هادئ
الايجابيات 1 الجاكوزي 2 بعده عن المدينة 3 طاقم الاستقبال (شعبان - شيماء) احترام وذوق السلبات 1 الجاكوزي غير ساتر 2 لاتتوافر فيها الخدمات مثل سبا مطعم جيم
Stayed 1 night in Aug 2018

8/10 Good

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتازه
جميله .. استرخاء .. راحه

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Thank you very much for your review and looking forward to welcoming you again in the near future.