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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Marco Polo Hotel

Photo gallery

Featured image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Marco Polo Hotel

4 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationFish Roundabout9 min walk
    Popular LocationReef Mall11 min walk
    Popular LocationAl Ghurair Centre14 min walk
    AirportDubai (DXB-Dubai Intl.)14 min drive

Choose dates to view prices

Standard Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Family Room

  • 27 sq m
  • Sleeps 6
  • 2 King Beds

About this area

Dubai

Located in Dubai's Deira neighbourhood, Marco Polo Hotel is in the city centre and near the airport. Dubai Museum and Dubai Opera are cultural highlights, and travellers looking to shop may want to visit Gold Souk and BurJuman Mall. Travelling with kids? Make time for Dubai Aquarium & Underwater Zoo, or head to an event or a match at Meydan Racecourse. Guests appreciate the hotel's convenience for public transportation: Salah Al Din Station is 9 minutes on foot.
Popular Location

What's nearby

  • Fish Roundabout - 9 min walk
  • Reef Mall - 11 min walk
  • Al Ghurair Centre - 14 min walk
  • Deira Twin Towers Shopping Centre - 3 min drive
  • Naif Souq - 3 min drive

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 12 min drive

Restaurants

  • Kitakits Kafe & Klubb — 1 min walk
  • The Bombay to Mumbai — 1 min walk
  • Al Habib Restaurant & Barbeque - 3 min walk
  • Fresh Fish - 6 min walk
  • Al Riqqa Restaurant - 6 min walk

About this property

Marco Polo Hotel

Family-friendly Dubai hotel in Deira, near Gold Souk
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a nightclub, a bar/lounge and a snack bar/deli are on-site. All 126 rooms offer comforts such as premium bedding and pillow menus, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee makers.
Marco Polo Hotel offers 126 forms of accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 25 for adults and AED 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • Hindi

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: AED 100
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 100
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AED 100.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per person, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 25 for adults and AED 12 for children (approximately)
  • Airport shuttle fee: AED 70 per room (one-way)
  • Airport shuttle fee per child: AED 0
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Marco Polo Hotel and receive a full refund?
Yes, Marco Polo Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Marco Polo Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Marco Polo Hotel?
As of 10 Apr. 2021, prices found for a 1-night stay for 2 adults at Marco Polo Hotel on 1 May 2021 start from AU$51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Marco Polo Hotel have a pool?
Yes, this property has an outdoor pool.
Is Marco Polo Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Marco Polo Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Marco Polo Hotel?
Check-in is from 2 PM - anytime. Early check-in is available for a fee of AED 100 (subject to availability).
What time is check-out at Marco Polo Hotel?
Checkout is at noon. Late checkout is available for AED 100 (subject to availability).
Does Marco Polo Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 70 per room applies.
Where is Marco Polo Hotel located?
This family-friendly Dubai hotel is located near the airport, within a 15-minute walk of Fish Roundabout and Al Ghurair Centre. Gold Souk and Naif Souq are also within 2 miles (3 km). Salah Al Din Station is 9 minutes by foot and Union Station is 16 minutes.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 125 out of 536 reviews
5 - Excellent 23%
Rating 4 - Good. 208 out of 536 reviews
4 - Good 39%
Rating 3 - Okay. 107 out of 536 reviews
3 - Okay 20%
Rating 2 - Poor. 50 out of 536 reviews
2 - Poor 9%
Rating 1 - Terrible. 46 out of 536 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.9/5

Staff & service

3.1/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
Towels are ripped seems like been used for years . Staff very unfriendly and rude . Indian guys smoking in room lobby . Very dirty place to stay
Stayed 2 nights in Nov 2020

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

3/5 Okay

Travelled with group
Disliked: Property conditions & facilities, room comfort
We Thought gold but it is gold plated.
It is four star buy looks like 3 star. 1.My bed reading light broken, 2.worst WiFi coverage inside room. 3.Daily complements not providing correctly, 4.In this COVID outbreak they are providing one hand towel for two person, 5.got broken kettle. 6. Tea mugs are not good. 7. Rest room very dirty and uncomfortable.
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with family, Travelled with group
Disliked: Room comfort
There was
Stayed 2 nights in Oct 2020

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