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Reviews

4.2 / 5Very Good
491 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai Dolphinarium
    11 min walk
  • Popular Location
    Dubai Creek
    18 min walk
  • Popular Location
    City Centre Deira
    6 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Club Room, 1 King Bed

    Room Amenities

    • Partial sea view
    • Sleeps 2
    More details
  • Club Room (2 Single Beds)

    Room Amenities

    • Partial sea view
    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Partial sea view
    • Sleeps 4
    More details
  • Deluxe Room (2 Single Beds)

    Room Amenities

    • Partial sea view
    • Sleeps 4
    More details
  • Junior Suite

    Room Amenities

    • Partial sea view
    • Sleeps 3
    More details
  • Standard Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Regency, Suite, 1 King Bed

    Room Amenities

    • Partial sea view
    • Sleeps 3
    More details
  • Regency, Executive Suite

    Room Amenities

    • Partial sea view
    • Sleeps 3
    More details
  • Room (2 Single Beds)

    Room Amenities

    • Partial sea view
    • Sleeps 2
    More details
  • Deluxe Room (2 Single Beds, Club Access)

    Room Amenities

    • Partial sea view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed (Club Access)

    Room Amenities

    • Partial sea view
    • Sleeps 3
    More details
  • Suite (EMIRI)

    Room Amenities

    • Partial sea view
    • Sleeps 5
    More details
  • Suite (prince)

    Room Amenities

    • Partial sea view
    • Sleeps 7
    More details
  • Deluxe Room (2 King Beds)

    Room Amenities

    • Partial sea view
    • Sleeps 4
    More details
  • Room, 1 King Bed, View (Creek View)

    Room Amenities

    • Canal view
    • Sleeps 2
    More details

About this area

Dubai

In the city centre, Hyatt Regency Dubai Creek Heights is in Dubai's Bur Dubai neighbourhood, an area with good airport proximity. The area's natural beauty can be seen at Dubai Creek and Creek Park, while Dubai Aquarium & Underwater Zoo and KidZania are popular area attractions. Travelling with kids? Don't miss Sharjah Aquarium, or check out an event or a game at Meydan Racecourse.

Popular Location

What's nearby

  • Dubai Dolphinarium - 11 min walk
  • Dubai Creek - 18 min walk
  • BurJuman Mall - 5 min drive
  • City Centre Deira - 6 min drive
  • Dubai Festival City Mall - 11 min drive

Getting around

  • Health Care City Station - 12 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • Where to eat
  • La Tablita – Restaurant offering Mexican cuisine. Serves lunch and dinner daily.
  • Sufra – Restaurant offering Mediterranean cuisine. Serves breakfast, brunch, lunch and dinner daily.
  • Market24 – Delicatessen offering international cuisine. Open daily.
  • Eve Penthouse & Lounge – Al fresco dining rooftop bar. Serves light fare on selected days.

About this property

Hyatt Regency Dubai Creek Heights

Family-friendly Dubai hotel in Bur Dubai, near Dubai Creek
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 463 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Guests will also find free wired Internet, iPod docking stations and separate sitting areas.
Hyatt Regency Dubai Creek Heights offers 463 forms of air-conditioned accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free valet parking
24-hour return airport shuttle (surcharge)
Local area shuttle
Free shopping centre shuttle
Limo/town car service

Food and drink

Breakfast available for a fee: AED 130 for adults and AED 75.00 for children
3 restaurants and 2 coffee shops
3 bars/lounges and 1 poolside bar
24-hour room service

Things to do

Arcade/game room
Children's pool
Fitness centre
Full-service spa
Golf
Outdoor pool
Sauna
Hot tub

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free cots/infant beds
Outdoor pool
Snack bar/deli
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Arabic
Chinese
English
Filipino
French
German
Hindi
Indonesian
Italian
Korean
Malay
Romanian
Russian
Spanish
Ukranian

Business services

16 meeting rooms
Business centre
Computer station
Conference centre (34445 square feet of space)

Outdoors

Pool umbrellas
Rooftop terrace

Spa

8 treatment rooms
Body treatments
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Pillow-top mattress

Bathroom

Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

TV/satellite channels
iPod dock
LCD TV
premium channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
Minibar

More

Desk
Free newspapers
Iron/ironing board
Phone
Safe
Separate sitting area
Turndown service

Policies

Check-in

Check-in between 3 PM - 3 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 100.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 950
  • New Year's Eve (31 December) Gala Dinner per child: AED 475 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Hyatt Regency Dubai Creek Heights Hotel
  • Hyatt Regency Creek Heights Hotel
  • Hyatt Regency Dubai Creek Heights
  • Hyatt Regency Creek Heights
4.2

Very Good

5 - Excellent
249
4 - Good
158
3 - Okay
47
2 - Mediocre
24
1 - Poor
13
4.4
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Junior suite was excellent. They gave me 3 hours earlier-thank you. But there was no Seaview (partial). The club is on level 32, but between 11-18h there is nothing. Also both coffee machines didn't work Staff is great, water in my room was not hot weather warm (405). Spa is closed, only steam bath is opened

Stayed 1 night in Jan. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Worst stay ever and I didn’t recommend it at all, and the staff have charged me something I didn’t want which is really irritating

Stayed 4 nights in Dec. 2019

2/5

  • Disliked: Cleanliness

They did not get our booking right. We had to have twin beds and not king as booked The room was not serviced. No bed made. No clean towels The phone in the room did not work. We had to go to reception to arrange for bags to be collected Staff did not know if they had an airport shuttle bus

Stayed 2 nights in Jan. 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

very bad Hotel and poor location charging extra money as booking price

Stayed 8 nights in Dec. 2019

3/5

  • Disliked: Staff & service, amenities, property conditions & facilities

Stayed 5 nights in Dec. 2019

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