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Outdoor pool, pool umbrellas
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk

Guest reviews

4.2/5 Very good
526 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationDubai Creek18 min walk
Popular LocationBurJuman Mall5 min drive
Popular LocationCity Centre Deira6 min drive
AirportDubai (DXB-Dubai Intl.)13 min drive

Choose dates to view prices

  • Club Room, 1 King Bed

    3.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Partial sea view
    • Sleeps 2
    More detailsClub Room, 1 King Bed
  • Club Room (2 Single Beds)

    Room amenities

    • 38 sq m
    • Partial sea view
    • Sleeps 2
    More detailsClub Room (2 Single Beds)
  • Deluxe Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room (2 Single Beds)

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 3
    More detailsDeluxe Room (2 Single Beds)
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 69 sq m
    • Partial sea view
    • Sleeps 3
    More detailsJunior Suite
  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room, 1 King Bed
  • Regency, Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 80 sq m
    • Partial sea view
    • Sleeps 3
    More detailsRegency, Suite, 1 King Bed
  • Regency, Executive Suite

    Room amenities

    • 88 sq m
    • Partial sea view
    • Sleeps 3
    More detailsRegency, Executive Suite
  • Room (2 Single Beds)

    4.2/5 guest room rating

    Room amenities

    • 38 sq m
    • Partial sea view
    • Sleeps 2
    More detailsRoom (2 Single Beds)
  • Deluxe Room (2 Single Beds, Club Access)

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 3
    More detailsDeluxe Room (2 Single Beds, Club Access)
  • Deluxe Room, 1 King Bed (Club Access)

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed (Club Access)
  • Suite (EMIRI)

    Room amenities

    • 150 sq m
    • Partial sea view
    • Sleeps 5
    More detailsSuite (EMIRI)
  • Suite (prince)

    Room amenities

    • 193 sq m
    • Partial sea view
    • Sleeps 7
    More detailsSuite (prince)
  • Deluxe Room (2 King Beds)

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 4
    More detailsDeluxe Room (2 King Beds)
  • Room, 1 King Bed (Creek View)

    Room amenities

    • 38 sq m
    • Canal view
    • Sleeps 2
    More detailsRoom, 1 King Bed (Creek View)

About this area

Dubai

In the city centre, Hyatt Regency Dubai Creek Heights is in Dubai's Bur Dubai neighbourhood, an area with good airport proximity. City Centre Deira and BurJuman Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania.

Map
Popular Location

What's nearby

  • Dubai Creek - 18 min walk
  • BurJuman Mall - 5 min drive
  • City Centre Deira - 6 min drive
  • Dubai World Trade Centre - 7 min drive
  • Dubai Festival City Mall - 13 min drive

Getting around

  • Health Care City Station - 12 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • La Tablita — 1 min walk
  • Sufra — 1 min walk

About this property

Hyatt Regency Dubai Creek Heights

Family-friendly Dubai hotel in Bur Dubai, near Dubai Creek
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 463 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Guests will also find free wired Internet, iPod docking stations and separate sitting areas.
Hyatt Regency Dubai Creek Heights offers 463 forms of accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: AED 130 for adults and AED 75.00 for children
  • 3 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Ukranian

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (34445 square feet of space)

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in between 3 PM and 3 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day.
Free cots (infant beds)

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 950
  • New Year's Eve (31 December) Gala Dinner per child: AED 475 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Creek Heights Hotel
Hyatt Regency Dubai Creek Heights
Hyatt Regency Creek Heights

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Dubai Creek Heights and receive a full refund?
Yes, Hyatt Regency Dubai Creek Heights offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Dubai Creek Heights cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hyatt Regency Dubai Creek Heights pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Valet parking is free at this property.
What time is check-in at Hyatt Regency Dubai Creek Heights?
Check-in is from 3 PM to 3 AM.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 207 per vehicle applies.
Where is this property located?
This family-friendly Dubai hotel is located near the airport, within 3 mi (5 km) of Dubai Creek, City Centre Deira and BurJuman Mall. Dubai World Trade Centre and Gold Souk are also within 6 mi (10 km). Health Care City Station is 12 minutes by foot and Oud Metha Station is 21 minutes.

Guest reviews

Overall score and ratings for Hyatt Regency Dubai Creek Heights

4.2
Very good
5 - Excellent
263
4 - Good
169
3 - Okay
52
2 - Mediocre
26
1 - Poor
16
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.3
Property condition

1/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel

Amazing hotel amzing staff just a shame we were there whilst the covid 19 was at its peak but for sure will be returning...

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

lovely clean hotel about 10 mins from airport and 5 mins walk to metro station

Stayed 8 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean and nice staff. Food are good. Lots of selection especially during breakfast.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s very clean and nice staff. I highly recommend this hotel.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

VERY good experience

Stayed 4 nights in Feb 2020