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Outdoor pool, pool umbrellas
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk
Pillow top beds, minibar, in-room safe, desk

Guest reviews

4.2 out of 5 Very good
526 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationDubai Creek18 min walk
Popular LocationZabeel Park5 min drive
Popular LocationCity Centre Deira6 min drive
AirportDubai (DXB-Dubai Intl.)14 min drive

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  • Club Room, 1 King Bed

    3.8/5 guest room rating

    Room amenities

    • 38 sq m
    • Partial sea view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed
  • Regency, Suite, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 80 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsRegency, Suite, 1 King Bed
  • Suite (EMIRI)

    Room amenities

    • 150 sq m
    • Partial sea view
    • Sleeps 5
    • 1 King Bed and 1 Single Bed
    More detailsSuite (EMIRI)
  • Deluxe Room (2 King Beds)

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 4
    • 2 King Beds
    More detailsDeluxe Room (2 King Beds)
  • Deluxe Room (2 Single Beds)

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 3
    More detailsDeluxe Room (2 Single Beds)
  • Room, 1 King Bed (Creek View)

    Room amenities

    • 38 sq m
    • Canal view
    • Sleeps 2
    More detailsRoom, 1 King Bed (Creek View)
  • Suite (prince)

    Room amenities

    • 193 sq m
    • Partial sea view
    • Sleeps 7
    • 2 King Beds and 2 Single Beds
    More detailsSuite (prince)
  • Deluxe Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Room (2 Single Beds)

    4.2/5 guest room rating

    Room amenities

    • 38 sq m
    • Partial sea view
    • Sleeps 2
    • 2 Single Beds
    More detailsRoom (2 Single Beds)
  • Club Room (2 Single Beds)

    Room amenities

    • 38 sq m
    • Partial sea view
    • Sleeps 2
    • 2 Single Beds
    More detailsClub Room (2 Single Beds)
  • Deluxe Room (2 Single Beds, Club Access)

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room (2 Single Beds, Club Access)
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • 69 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite
  • Deluxe Room, 1 King Bed (Club Access)

    Room amenities

    • 55 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed (Club Access)
  • Regency, Executive Suite

    Room amenities

    • 88 sq m
    • Partial sea view
    • Sleeps 3
    • 1 King Bed
    More detailsRegency, Executive Suite
  • Standard Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room, 1 King Bed

About this area

Dubai

In the city centre, Hyatt Regency Dubai Creek Heights is in Dubai's Bur Dubai neighbourhood, an area with good airport proximity. City Centre Deira and BurJuman Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania.
View map
Popular Location

What's nearby

  • Dubai Creek - 18 min walk
  • BurJuman Mall - 5 min drive
  • Zabeel Park - 5 min drive
  • City Centre Deira - 6 min drive
  • Dubai World Trade Centre - 7 min drive

Getting around

  • Health Care City Station - 12 min walk
  • AirportDubai (DXB-Dubai Intl.) - 14 min drive

Restaurants

  • La Tablita — 1 min walk
  • Sufra — 1 min walk
  • Qbara - 8 min walk
  • Cactus Cantina - 9 min walk
  • Medzo - 10 min walk

About this property

Hyatt Regency Dubai Creek Heights

Family-friendly Dubai hotel in Bur Dubai, near Dubai Creek
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. All 463 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Guests will also find free wired Internet, iPod docking stations and separate sitting areas.
Hyatt Regency Dubai Creek Heights offers 463 forms of accommodation with iPod docking stations and minibars. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
NYSA Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Breakfast available for a fee: AED 130 for adults and AED 75.00 for children
  • 3 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Korean
  • Malay
  • Romanian
  • Russian
  • Spanish
  • Ukranian

Business services

  • 16 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (34445 square feet of space)

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress

Bathroom

  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • TV/satellite channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

See similar properties

Policies

Check-in

Check-in between 3 PM and 3 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 600
  • New Year's Eve (31 December) Gala Dinner per child: AED 300 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Dubai Creek Heights and receive a full refund?
Yes, Hyatt Regency Dubai Creek Heights offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Dubai Creek Heights cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Regency Dubai Creek Heights have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hyatt Regency Dubai Creek Heights pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Dubai Creek Heights?
Valet parking is free at this property.
What time is check-in at Hyatt Regency Dubai Creek Heights?
Check-in is from 3 PM to 3 AM.
What time is check-out at Hyatt Regency Dubai Creek Heights?
Checkout is at noon.
Does Hyatt Regency Dubai Creek Heights provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 207 per vehicle applies.
Where is Hyatt Regency Dubai Creek Heights located?
This family-friendly Dubai hotel is located near the airport, within 3 mi (5 km) of Dubai Creek, City Centre Deira and BurJuman Mall. Dubai World Trade Centre and Gold Souk are also within 6 mi (10 km). Health Care City Station is 12 minutes by foot and Oud Metha Station is 21 minutes.
4.2
Very good
5 - Excellent
263
4 - Good
169
3 - Okay
52
2 - Poor
26
1 - Terrible
16

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel amzing staff just a shame we were there whilst the covid 19 was at its peak but for sure will be returning...
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely clean hotel about 10 mins from airport and 5 mins walk to metro station
Stayed 8 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice staff. Food are good. Lots of selection especially during breakfast.
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very clean and nice staff. I highly recommend this hotel.
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities, room comfort
VERY good experience
Stayed 4 nights in Feb 2020