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Hotel Indigo Dubai Downtown, an IHG Hotel

Photo gallery for Hotel Indigo Dubai Downtown, an IHG Hotel

Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
View from Room
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Indigo Dubai Downtown, an IHG Hotel

Hotel Indigo Dubai Downtown, an IHG Hotel

4 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Marasi Drive, PO Box 24666, Dubai, 00000

Explore the area

  • Popular LocationDubai Mall19 min walk
  • AirportDubai (DXB-Dubai Intl.)12 min drive
  • Popular LocationBurj Al Arab14 min drive
  • Popular LocationJumeirah Beach19 min drive

Choose dates to view prices

About this area

Dubai

Located in Dubai, Hotel Indigo Dubai Downtown, an IHG Hotel is in the city centre and near the airport. The area's natural beauty can be seen at Dubai Creek and Safa Park, while Dubai Aquarium & Underwater Zoo and Sheikh Zayed Road are popular area attractions. Wild Wadi Water Park and Global Village are also worth visiting.

What's nearby

  • Dubai Fountain - 15 min walk
  • Dubai Mall - 19 min walk
  • KidZania - 19 min walk
  • Burj Al Arab - 14 min drive
  • Jumeirah Beach - 19 min drive

Restaurants

  • Open Sesame — 1 min walk
  • Off The Wall — 1 min walk
  • Mezza House - 12 min walk
  • Café Bateel - 12 min walk
  • IHOP - 13 min walk

Getting around

  • Business Bay Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 12 min drive

About this property

Hotel Indigo Dubai Downtown, an IHG Hotel

Art Deco Dubai hotel in Downtown Dubai, near Dubai Fountain
This smoke-free hotel features a restaurant, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a poolside bar, a 24-hour business centre and a coffee shop/café are on-site. All 269 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include premium bedding and rainfall showerheads.
Hotel Indigo Dubai Downtown, an IHG Hotel offers 269 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Smart televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 95 for adults and AED 50 for children
  • 1 restaurant and 1 coffee shop
  • 2 bars/lounges and 1 poolside bar

Things to do

  • Art gallery
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Portuguese
  • Russian

Business services

  • 24-hour business centre
  • Meeting rooms 2

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of AED 200 per pet, per week
Dogs and cats welcome
Food and water bowls and litter trays are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 130.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 95 for adults and AED 50 for children (approximately)
  • Airport shuttle fee: AED 170 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: AED 200 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Hotel Indigo Dubai Downtown
Indigo Dubai Downtown, An Ihg
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel
Hotel Indigo Dubai Downtown, an IHG Hotel Dubai
Hotel Indigo Dubai Downtown, an IHG Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 67 out of 84 reviews
5 - Excellent 80%
Rating 4 - Good. 11 out of 84 reviews
4 - Good 13%
Rating 3 - Okay. 4 out of 84 reviews
3 - Okay 5%
Rating 2 - Poor. 1 out of 84 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 84 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and perfect location. The staff are very friendly and helpful
Stayed 5 nights in Nov 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with an amazing room. We booked a deluxe room which is slightly bigger than the average room. Definitely recommend it as it was really lovely and nicely decorated. Staff and reception were just ok. It’s an extremely busy hotel and has a tiny lobby so didn’t get a lot of personal service. This was our first of two hotels in Dubai. And our second hotel was way better in providing personal service. One issue I had was, that when checking in I asked about extending my stay for two extra nights and without checking the guy at the reception said, it’s very busy and I should contact Expedia (who I originally booked through). One other thing is that although it’s walking distance to Dubai mall, the area around the hotel is under construction so you have to walk on busy roads with oncoming traffic. Not safe at all so we had to take taxis all the time for a 10 minute walk. Once they sort out these kinks it could be a great place.
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, wonderful facilities, well located
Stayed 6 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It us loud! The pool bar attracts a crowd at night. The pool is on the 2nd floor. Mt room was on the 23th floor, you could hear the thumping music!
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything.
Stayed 5 nights in Nov 2021