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Grand Excelsior Hotel Deira

4.0 star property
A peaceful retreat along Dubai Creek where travelers can soak in rooftop views, enjoy poolside refreshments, and savor international cuisine

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Grand Excelsior Hotel Deira overlooks Dubai Creek, offering a rooftop terrace with poolside bar drinks. Enjoy Thai massages at the spa, international dishes at the restaurant, free WiFi, an outdoor pool, and a knowledgeable concierge for a restful stay.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Bidet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Bidet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Bidet
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Family Room, Multiple Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Bidet
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Deluxe Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Bidet
Bathrobes
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Bidet
Bathrobes
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Bidet
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

Royal Suite

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
Bidet
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Bidet
Bathrobes
  • Sleeps 2
  • 1 King Bed

Standard Triple Room, 3 Single Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Bidet
Bathrobes
  • Sleeps 3
  • 3 Single Beds

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About the area

Located in Deira, a neighbourhood in Dubai, Grand Excelsior Hotel Deira is near the airport and near a metro station. City Centre Deira and Gold Souk are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek. Dubai Museum and Grand Mosque are two other places to visit that come recommended. Visit our Dubai travel guide
Map
Al Muteena Street, Deira, Dubai, 5772

What's nearby

  • Spacious but crowded Starbucks coffee shop at Al Ghurair Centre
    Al Ghurair Centre
    15 min walk - 1.3 km
  • Dubai Creek showing boating, central business district and a city
    Dubai Creek
    2 min drive - 2.4 km
  • Dubai_DeiraCityCentre_6114212-3
    City Centre Deira
    3 min drive - 3.0 km
  • Hamarain Centre
    9 min walk - 0.8 km
  • Reef Mall
    12 min walk - 1.0 km

Getting around

  • Abu Baker Al Siddique Station
    11 min walk
  • Dubai (DXB-Dubai Intl.)
    14 min drive

Restaurants

  • Modern Coffee Shop
    6 min walk
  • Tiki Bar
    9 min walk
  • Anmol Hyderabad Restauran
    8 min walk
  • Jan’s Noodles
    3 min walk
  • Sarvana Bhavan
    4 min walk

About this property

Grand Excelsior Hotel Deira

Upscale hotel near City Centre Deira
Located close to Gold Souk and Dubai Museum, Grand Excelsior Hotel Deira provides a nightclub, a poolside bar and a rooftop terrace. Treat yourself to a Swedish massage at the on-site spa. The on-site international cuisine restaurant, Terrace, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a lift
  • Luggage storage, massage treatment rooms and tour/ticket information
Room features
All 229 individually decorated rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bidets, shower/bath combinations and free toiletries
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Cafe
  • Terrace

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 8,073 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessibility

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200 per accommodation, per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 25 for children
  • Airport shuttle fee: AED 150 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 573556

We should mention

Pool access available from 8:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai

Frequently asked questions

Does Grand Excelsior Hotel Deira have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 6:00 PM.

Is Grand Excelsior Hotel Deira pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Excelsior Hotel Deira?

Self-parking is free at this property.

What time is check-in at Grand Excelsior Hotel Deira?

Check-in begins at 3:00 PM.

What time is check-out at Grand Excelsior Hotel Deira?

Checkout is at noon.

Does Grand Excelsior Hotel Deira provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 150 per vehicle applies.

Where is Grand Excelsior Hotel Deira located?

Located in Deira, this spa hotel is within 3 mi (5 km) of City Centre Deira, Dubai Creek and Gold Souk. Grand Mosque and Dubai Museum are also within 3 mi (5 km). Abu Baker Al Siddique Station is 11 minutes by foot and Salah Al Din Station is 15 minutes.

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Reviews

Grand Excelsior Hotel Deira Reviews

6.8

7.2

Cleanliness

7.0

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 83 out of 341 reviews
Rating 8 - Good. 104 out of 341 reviews
Rating 6 - Okay. 63 out of 341 reviews
Rating 4 - Poor. 40 out of 341 reviews
Rating 2 - Terrible. 51 out of 341 reviews

Reviews

6/10 Okay

Bogibek

The room was in not good condition but it was big enough. At check in instead of family suit they gave us Executive suit and added one bed. Generally hotel is very old. Needs to be rinnovated. But the location of the hotel is nice. The staff is very helpful.
Stayed 5 nights in Nov 2025

4/10 Poor

Umar

Disliked: Property conditions & facilities
It's at prime location - restaurants, convenient stores and pharmacies are at prime locations. As for hotel itself - no hot water - only slightly warm water available. Rooms are not sound proof. Also building needs some renovation.
Stayed 11 nights in Aug 2025

6/10 Okay

Mohammad Yusufali

Liked: Staff & service
The staffs were very good
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe
Stayed 5 nights in Apr 2024

6/10 Okay

Mohammad Imran

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was old and run down. The hallway was noisy due to the noisy guests and children running through the corridors after midnight. When call into reception there was no answer. Generally clean and decent.
Stayed 6 nights in Jan 2025

8/10 Good

Paiman

Disliked: Property conditions & facilities
Very old property. Super busy because of location and multiple night clubs inside the hotel. Elevator waiting time too long. Underground parking is a joke. Impossible to drive into the parking and every time someone has to inform the staff in the lobby so security opens the door for the parking. Having said that staff were lovely and kind.
Stayed 7 nights in May 2024

10/10 Excellent

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
It was nice stay
Stayed 1 night in Oct 2025

6/10 Okay

Jean

Liked: Amenities
Disliked: Property conditions & facilities
good shops arounds
Stayed 3 nights in Nov 2025

8/10 Good

miroslaw

Liked: Cleanliness, amenities
...Good conditions and nice apartment for the price , a bit old but nice
Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really unique hotel with an atrium feature and lots of rooms. The price was so reasonable for what you get.
Stayed 1 night in Oct 2025

6/10 Okay

Ahmed

Liked: Staff & service
is ok but not very good
Stayed 3 nights in Dec 2025

2/10 Terrible

Sheikh Masood

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff seemed unbothered and unwilling to help. We weren’t even able to get a bus boy to help with our luggages both during check in and check out. They advertise the pool but it was closed off multiple times during our stay for ‘individual guest events’
Stayed 6 nights in Dec 2025

6/10 Okay

Narinder

Liked: Staff & service
Only thing great was lot of Indian food places near it but honestly poverty was not clean
Stayed 1 night in Oct 2025

2/10 Terrible

Liping

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room needs some serious updates. The closet is dusty, the bathtub has a black film and the wall is mouldy.
Stayed 1 night in Dec 2025

2/10 Terrible

fares

Disliked: Amenities, property conditions & facilities
Not clean enough, bad service
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Basic hotel. Too noisy at night. Heavy indian influence.
Stayed 3 nights in Sep 2025

2/10 Terrible

Narinder

Disliked: Cleanliness, property conditions & facilities
Bathroom was unclean with hairs No towels served Water served after request
Stayed 2 nights in Oct 2025

2/10 Terrible

Alonso

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is the worst I've ever seen. The room smells awful, the bathroom walls are covered in grime, the bathtub is disgusting and so filthy you risk catching fungus on your feet, the room service is the worst in the world—it takes three hours for a towel to arrive, and in the end, you have to go get it from reception. The bathroom mirror is stained from age, and the carpets are disgusting and smelly. I absolutely do NOT recommend this hotel. Don't be fooled by the stars; it doesn't deserve a single star. This hotel is the absolute worst.
Stayed 3 nights in Oct 2025

4/10 Poor

Marie

Disliked: Cleanliness, amenities, property conditions & facilities
It is a tired looking hotel. Our aircon didnt work properly nor did our TV. We were only supplied with one towel and one cup for a 3 person room..There was no shower curtain and it was dirty in behind the bed when going to charge our phone. Thebfront desk.staff were overwhelmed as only one person on. It was disappointing.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ziyath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 9 nights in Dec 2024

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities
Location and staff
Stayed 10 nights in Feb 2023

10/10 Excellent

Ziyath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only check in was problem
Stayed 2 nights in Jun 2025

2/10 Terrible

akossiwa

Disliked: Cleanliness, amenities, property conditions & facilities
Stay away from this hotel if you're black.Sorry to say that but it felt like racism to me.From the front desk to the security they lack professionalism.They looked at us with such a disgust and looked so annoyed every time we tried to ask something.I have never , in my entire life, been treated so poorly.There's no hot water, the room is outdated. It took them more than 2hrs to provide us with the iron we requested to press our clothes.When we were checking out , they refused to help us with our luggage.The security guy was literally standing there and watched us while we were struggling to load our bags. Our driver was speechless after he saw happened. I will never go back there or refer them never!! I wish I could rate them -10 star
Stayed 2 nights in Nov 2025

2/10 Terrible

Rubin Andrews

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall cleaniness and the attitude of the staff.
Stayed 2 nights in Jul 2022

2/10 Terrible

Hanan

Disliked: Staff & service, amenities, property conditions & facilities
Terrible, bathroom was gross not Cleaned, broken down. Mold everywhere and not renovated
Stayed 2 nights in Mar 2025