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Grand Excelsior Hotel Deira

Photo gallery for Grand Excelsior Hotel Deira

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, individually decorated

Overview of Grand Excelsior Hotel Deira

Grand Excelsior Hotel Deira

4 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Al Muteena Street, Deira, Dubai, 5772

Explore the area

  • Popular LocationReef Mall17 min walk
  • Popular LocationFish Roundabout3 min drive
  • Popular LocationAl Ghurair Centre4 min drive
  • AirportDubai (DXB-Dubai Intl.)7 min drive

Choose dates to view prices

About this area

Dubai

In the city centre, Grand Excelsior Hotel Deira is in Deira, a neighbourhood in Dubai with good shopping. Grand Mosque and Burj Khalifa are notable landmarks, and travellers looking to shop may want to visit City Centre Deira and Gold Souk. Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo are not to be missed. Guests love the hotel's convenience for public transportation: Abu Baker Al Siddique Station is 10 minutes on foot.

What's nearby

  • Reef Mall - 17 min walk
  • Fish Roundabout - 3 min drive
  • Naif Souq - 4 min drive
  • Al Ghurair Centre - 4 min drive
  • Deira Twin Towers Shopping Centre - 4 min drive

Restaurants

  • Terrace — 1 min walk
  • Le Cafe — 1 min walk
  • Red Pepper Restaurant - 2 min walk
  • Calicut Notebook - 4 min walk
  • Silver Eagle Restaurant - 4 min walk

Getting around

  • Abu Baker Al Siddique Station - 10 min walk
  • Dubai (DXB-Dubai Intl.) - 7 min drive

About this property

Grand Excelsior Hotel Deira

4-star Dubai hotel in Deira, near Fish Roundabout
Along with an outdoor pool, this hotel has a restaurant and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 229 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Grand Excelsior Hotel Deira offers 229 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include Swedish massages and Thai massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 69 for adults and AED 42.5 for children
  • 1 restaurant and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Nightclub
  • Outdoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Indonesian
  • Russian

Business services

  • 24-hour business centre
  • Conference space (8073 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 450
  • New Year's Eve (31 December) Gala Dinner per child: AED 450 (up to 12 years old)
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 69 for adults and AED 42.5 for children (approximately)
  • Airport shuttle fee: AED 95 per vehicle (one-way)
  • Airport shuttle fee per child: AED 95 (one-way), (from 6 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Grand Excelsior Hotel Deira Dubai
Grand Excelsior Deira Dubai
Grand Excelsior Deira
Sheraton Deira Dubai
Grand Excelsior
Grand Excelsior Deira Dubai
Grand Excelsior Hotel Deira Hotel
Grand Excelsior Hotel Deira Dubai
Grand Excelsior Hotel Deira Hotel Dubai

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 63 out of 243 reviews
5 - Excellent 26%
Rating 4 - Good. 88 out of 243 reviews
4 - Good 36%
Rating 3 - Okay. 44 out of 243 reviews
3 - Okay 18%
Rating 2 - Poor. 30 out of 243 reviews
2 - Poor 12%
Rating 1 - Terrible. 18 out of 243 reviews
1 - Terrible 7%

3.8/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location was good. Bed was comfortable. Reception has no idea what is going on. They asked me to pay them when I was checking out. I said I booked through Expedia and showed confirmation but they still insisted that they have not received payment and I should follow up with Expedia. The staff has no idea what's going on. I'm still here and they are trying to figure out their payment.
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very extremely friendly and professional, especially Farhan. Service was good and the food great
Stayed 4 nights in Nov 2020