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Outdoor pool
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.3 out of 5 Excellent
994 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided

Map

Explore the area

Popular LocationBurJuman Mall17 min walk
Popular LocationDubai Cruise Terminal5 min drive
AirportDubai (DXB-Dubai Intl.)17 min drive
Popular LocationGold Souk21 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking

    Room amenities

    • 38 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Single Beds, Non Smoking

    Room amenities

    • 38 sq m
    • Sleeps 3
    More detailsRoom, 2 Single Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Preferred)

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Non Smoking (Preferred)
  • Room, 2 Single Beds, Non Smoking (Preferred)

    Room amenities

    • 40 sq m
    • Sleeps 3
    More detailsRoom, 2 Single Beds, Non Smoking (Preferred)
  • Studio, 1 King Bed, Non Smoking

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsStudio, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 80 sq m
    • Sleeps 3
    More detailsSuite, 1 Bedroom, Non Smoking

About this area

Dubai

Located in Dubai's Bur Dubai neighbourhood, Four Points by Sheraton Downtown Dubai is in the business district and near the airport. Dubai Museum and Dubai Opera are cultural highlights, and some of the area's activities can be experienced at Dubai Cruise Terminal and Port Rashid. Dubai Aquarium & Underwater Zoo and KidZania are not to be missed. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • BurJuman Mall - 17 min walk
  • Dubai Cruise Terminal - 5 min drive
  • Dubai World Trade Centre - 6 min drive
  • Port Rashid - 14 min drive
  • Gold Souk - 21 min drive

Getting around

  • Saeediya Station - 12 min walk
  • Dubai (DXB-Dubai Intl.) - 17 min drive

Restaurants

  • Eatery — 1 min walk
  • Centro Citta Italian — 1 min walk

About this property

Four Points by Sheraton Downtown Dubai

Eco-friendly Dubai hotel in Bur Dubai, near BurJuman Mall
This smoke-free hotel features 3 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 250 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Minibars, room service (during limited hours) and free bottled water are among the other amenities available to guests.
Four Points by Sheraton Downtown Dubai offers 250 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: AED 70 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Catalan
  • Chinese
  • Danish
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 26 March 2020 to 30 August 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 60.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 70 per person (approximately)
  • Airport shuttle fee: AED 150 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Four Points Sheraton Downtown Dubai Hotel
Four Points Sheraton Downtown Dubai
Four Points Sheraton
Four Points Dubai
Four Points By Sheraton Downtown Dubai Hotel Dubai
Four Points Downtown Dubai
4 Points By Sheraton Downtown Dubai
Dubai Four Points
Four Points By Sheraton Dubai
Four Points by Sheraton Downtown Dubai Hotel
Four Points by Sheraton Downtown Dubai Dubai
Four Points by Sheraton Downtown Dubai Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Downtown Dubai and receive a full refund?
Yes, Four Points by Sheraton Downtown Dubai offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Downtown Dubai cancellation policy on our site for more details about any exclusions or requirements.
Does Four Points by Sheraton Downtown Dubai have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Points by Sheraton Downtown Dubai?
Self-parking and valet parking are free at this property.
What time is check-in at this hotel?
Check-in is from 3 PM to 4 PM. Late check-in is available during limited hours.
What time is check-out at Four Points by Sheraton Downtown Dubai?
Checkout is at noon.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of AED 150 per vehicle, one-way, applies.
Where is Four Points by Sheraton Downtown Dubai located?
Located in Bur Dubai, this eco-friendly hotel is within 1 mile (2 km) of Textile Souk, BurJuman Mall and Meena Bazaar. Dubai Museum and Grand Mosque are also within 1 mile (2 km). Saeediya Station is 12 minutes by foot and Al Karama Station is 20 minutes.

Guest reviews

Overall score and ratings for Four Points by Sheraton Downtown Dubai

4.3
Excellent
994 reviews
5 - Excellent
492
4 - Good
394
3 - Okay
76
2 - Mediocre
11
1 - Poor
21
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.4
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed my stay. Absolutely fantastic. Will stay there again, no problem.

Stayed 6 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities

Very clean good service and staff. Great meals in the dinning room

Stayed 2 nights in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and spacious classic rooms which was very modern. Staff were pleasant and very accommodating on our check out day allowing a later check out for our late departure flight. The bellhops were extremely helpful , friendly and hardworking. The on site restaurant was great, food was tasty, breakfast had lots of choices. Thanks to Soraj who made my dinner experience memorable. My only drawback was that the hotel was not close to many attractions.

Stayed 1 night in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service

Ckean. Quiet. Enjoyable. Thank you forc2 great days.

Stayed 1 night in Mar 2020
4.0 out of 5 Good
  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020