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Reviews

4.6 / 5Wonderful
619 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dubai Festival City Mall
    9 min walk
  • Popular Location
    Festival Center
    9 min walk
  • Popular Location
    Dubai Dolphinarium
    6 min drive
  • Airport
    Dubai (DXB-Dubai Intl.)
    6 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Superior Suite, 1 King Bed (High Floor)

    Room Amenities

    • 83 sq m
    • Water view
    • Sleeps 3
    More details
  • Superior Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 2 Single Beds, View (DUBAI CREEK VIEW)

    Room Amenities

    • 33 sq m
    • Water view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed, View (Creek View)

    Room Amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, View (DUBAI CREEK VIEW)

    Room Amenities

    • 33 sq m
    • Water view
    • Sleeps 3
    More details
  • Superior Room, 2 Single Beds

    Room Amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    More details

About this area

Dubai

In the city centre, Crowne Plaza Festival City is in an area with good airport proximity and shopping. Dubai Festival City Mall and Dubai Cruise Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit City Centre Deira and BurJuman Mall. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania.

Popular Location

What's nearby

  • Dubai Festival City Mall - 9 min walk
  • Festival Center - 9 min walk
  • City Centre Deira - 5 min drive
  • Dubai Dolphinarium - 6 min drive
  • Dubai Creek - 6 min drive

Getting around

  • Emirates Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 6 min drive

Restaurants

  • Where to eat
  • Zaytoun – Poolside restaurant offering Mediterranean cuisine. Serves breakfast, lunch and dinner.
  • Belgian Beer Cafe Dubai – Serves brunch, lunch and dinner.
  • Skyline Lounge – Poolside brasserie with a bar. Open daily, happy hour available.
  • Mazar Lounge – Café offering international cuisine. Serves light fare daily.

About this property

Crowne Plaza Festival City

5-star, family-friendly hotel, walk to Dubai Festival City Mall
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 316 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and Plasma TVs.
Crowne Plaza Festival City offers 316 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free nearby parking
Valet parking: AED 27 per night
Return airport shuttle (surcharge)
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily: AED 120 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour health club
Children's pool
Full-service spa
Outdoor pool
Sauna
Shopping
Hot tub
Steam room

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Arabic
Chinese
English
Filipino
French
German
Hindi
Italian
Portuguese
Romanian
Russian
Spanish
Turkish

Business services

11 meeting rooms
Business centre
Computer station
Conference centre

Outdoors

BBQ grill(s)
Garden
Pool sunloungers
Pool umbrellas
Rooftop terrace

Spa

10 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - prenatal
Massage/treatment rooms
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

plasma TV
premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in between 3 PM - 3 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 22

Check-out

Check-out before noon

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 180.0 per stay.
  • Cots (infant beds) are not available.

Payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 120 per person (approximately)
  • Valet parking fee: AED 27 per night
  • Rollaway bed fee: AED 180.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Crowne Plaza Festival City Hotel Dubai
  • Crowne Plaza Festival City Hotel
  • Crowne Plaza Festival City Dubai
  • Crowne Plaza Dubai Festival City Hotel Dubai
4.6

Wonderful

5 - Excellent
429
4 - Good
154
3 - Okay
18
2 - Mediocre
9
1 - Poor
9
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel with good location and great access to the mall and water seen .

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, convenient for the airport and right next to Festival City Mall, increasing the nearby dining options, hotel staff are very helpful and friendly. Belgian Beer Cafe great for drinks and food, with a nice outside terrace with great views across the creek to the Burj Kalifia.

Stayed 7 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

A good stay for a conference and lovely clean facilities

Stayed 6 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a very good hotel but on the more expensive side.

Stayed 3 nights in Sep. 2019

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