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Beach
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Guest reviews

4.6/5 Wonderful
636 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationFestival Center9 min walk
Popular LocationDubai Festival City Mall9 min walk
Popular LocationDubai Creek11 min drive
AirportDubai (DXB-Dubai Intl.)12 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed (High Floor)

    Room amenities

    • 83 sq m
    • Water view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed (High Floor)
  • Superior Room

    Room amenities

    • Sleeps 3
    More detailsSuperior Room
  • Superior Room, 1 King Bed

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed
  • Deluxe Room, 2 Single Beds, View (DUBAI CREEK VIEW)

    Room amenities

    • 33 sq m
    • Water view
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds, View (DUBAI CREEK VIEW)
  • Club Room, 1 King Bed, View (Creek View)

    Room amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    More detailsClub Room, 1 King Bed, View (Creek View)
  • Deluxe Room, 1 King Bed, View (DUBAI CREEK VIEW)

    Room amenities

    • 33 sq m
    • Water view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, View (DUBAI CREEK VIEW)
  • Superior Room, 2 Single Beds

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds
  • Deluxe Room

    Room amenities

    • Sleeps 3
    More detailsDeluxe Room

About this area

Dubai

In the city centre, Crowne Plaza Festival City is in an area with good airport proximity and shopping. Travellers who have shopping on the agenda can visit Dubai Festival City Mall and Festival Center. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania. Spend some time exploring the area's activities, including golfing.

Map
Popular Location

What's nearby

  • Festival Center - 9 min walk
  • Dubai Festival City Mall - 9 min walk
  • City Centre Deira - 10 min drive
  • Dubai Creek - 11 min drive
  • BurJuman Mall - 15 min drive

Getting around

  • Emirates Station - 4 min drive
  • Dubai (DXB-Dubai Intl.) - 12 min drive

Restaurants

  • Zaytoun — 1 min walk
  • Belgian Beer Cafe Dubai — 1 min walk

About this property

Crowne Plaza Festival City

5-star, family-friendly hotel, walk to Dubai Festival City Mall
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 316 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and Plasma TVs.
Crowne Plaza Festival City offers 316 forms of accommodation with minibars and a safe. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Valet parking: AED 27 per night
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: AED 120 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 180.0 per stay.
Cots (infant beds) are not available

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 120 per person (approximately)
  • Valet parking fee: AED 27 per night
  • Rollaway bed fee: AED 180.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Crowne Plaza Festival City Hotel Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Dubai
Crowne Plaza Dubai Festival City Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Festival City and receive a full refund?
Yes, Crowne Plaza Festival City offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Festival City cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Crowne Plaza Festival City pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at this property?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at noon.
Does Crowne Plaza Festival City provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
This family-friendly Dubai hotel is located in the entertainment district, within a 10-minute walk of Festival Center and Dubai Festival City Mall.

Guest reviews

Overall score and ratings for Crowne Plaza Festival City

4.6
Wonderful
5 - Excellent
437
4 - Good
161
3 - Okay
19
2 - Mediocre
10
1 - Poor
9
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay

Nice stay and friendly staff especially for front door

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location - close to Festival City Mall. Breakfast buffet was good. Room was spacious and all amenities were provided.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel with good location and great access to the mall and water seen .

Stayed 1 night in Jan 2020