expedia

Photo gallery

Featured image
Beach
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 8:00 PM, pool umbrellas, pool loungers

Guest reviews

4.6 out of 5 Wonderful
636 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationDubai Creek Golf & Yacht Club6 min drive
AirportDubai (DXB-Dubai Intl.)13 min drive
Popular LocationDubai Creek13 min drive
Popular LocationCity Centre Deira14 min drive

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Club Room, 1 King Bed, View (Creek View)

    5/5 guest room rating

    Room amenities

    • 36 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, View (Creek View)
  • Deluxe Room, 2 Single Beds, View (DUBAI CREEK VIEW)

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • Water view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, View (DUBAI CREEK VIEW)
  • Superior Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds
  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsSuperior Room
  • Superior Suite, 1 King Bed (High Floor)

    5/5 guest room rating

    Room amenities

    • 83 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Suite, 1 King Bed (High Floor)
  • Superior Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 31 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Deluxe Room, 1 King Bed, View (DUBAI CREEK VIEW)

    4.6/5 guest room rating

    Room amenities

    • 33 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, View (DUBAI CREEK VIEW)
  • Deluxe Room

    Room amenities

    • Sleeps 3
    • 1 Single Bed
    More detailsDeluxe Room

About this area

Dubai

In the city centre, Crowne Plaza Festival City is in an area with good airport proximity and shopping. Travellers who have shopping on the agenda can visit Dubai Festival City Mall and Festival Center. Travelling with kids? Don't miss Dubai Aquarium & Underwater Zoo and KidZania. Spend some time exploring the area's activities, including golfing.
View map
Popular Location

What's nearby

  • Dubai Creek Golf & Yacht Club - 6 min drive
  • Zabeel Park - 8 min drive
  • Dubai Creek - 13 min drive
  • City Centre Deira - 14 min drive
  • BurJuman Mall - 18 min drive

Getting around

  • Emirates Station - 4 min drive
  • AirportDubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • Zaytoun — 1 min walk
  • Belgian Beer Cafe Dubai — 1 min walk
  • Hard Rock Cafe Dubai - 5 min walk
  • Al Fanar Restaurant & Cafe - 8 min walk
  • Motomachi Restaurant - 11 min walk

About this property

Crowne Plaza Festival City

5-star, family-friendly hotel, walk to Dubai Festival City Mall
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 316 soundproofed rooms feature free WiFi and 24-hour room service. Thoughtful touches include bathrobes and slippers, and guests will also find minibars and Plasma TVs.
Crowne Plaza Festival City offers 316 forms of accommodation with minibars and a safe. Beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.
Spa InterContinental has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Valet parking: AED 27 per night
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: AED 120 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Turkish

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Local maps
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for AED 180.0 per stay.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 120 per person (approximately)
  • Valet parking fee: AED 27 per night
  • Rollaway bed fee: AED 180.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Crowne Plaza Festival
Crowne Plaza Festival City
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Hotel Dubai
Festival City Crowne Plaza
Crowne Plaza Dubai Festival City Hotel Dubai
Crowne Plaza Festival City Hotel
Crowne Plaza Festival City Dubai
Crowne Plaza Festival City Hotel Dubai

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Festival City and receive a full refund?
Yes, Crowne Plaza Festival City offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Festival City cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Festival City have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.
Is Crowne Plaza Festival City pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crowne Plaza Festival City?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Crowne Plaza Festival City?
Check-in is from 3:00 PM to anytime.
What time is check-out at Crowne Plaza Festival City?
Checkout is at noon.
Does Crowne Plaza Festival City provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Crowne Plaza Festival City located?
This family-friendly Dubai hotel is located in the entertainment district, within a 10-minute walk of Festival Center and Dubai Festival City Mall.
4.6
Wonderful
5 - Excellent
437
4 - Good
161
3 - Okay
19
2 - Poor
10
1 - Terrible
9

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay and friendly staff especially for front door
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location - close to Festival City Mall. Breakfast buffet was good. Room was spacious and all amenities were provided.
Stayed 1 night in Jan 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with good location and great access to the mall and water seen .
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
great hotel
Very nice hotel, rooms are sparkling clean and as new, location of the hotel is the best.
Stayed 1 night in Jan 2020