The people at the reception speaks good english and communication is easy.. They speak multi language, french, english, mandarin, filipino, hindi, arabic,..Room is clean, nice and of good standard quality. Housekeeping team is excellent and food at the restaurants is diverse and well planned to taste different nationalities, plats and cuisine. Easy check-in and late check-out facilities..The hotel is connected to the Burjuman mall and great location for shopping and walking around. Area is safe and everything is in the vicinity within walking distance to R adda restaurant and walking distance to the Saki club with great music...Very accessible to metro station, other city places like Deira, Gold Sook, Dubai frame, all around Dubai via metro. Also reliable tour service at the hotel including in room PCR test for a reasonable price. Big thanks to Fekry, Siddhik, Ali Mohammad, Jawad... all nice people, trustworthy...