This property was horrible! We booked a non smoking room for 4 people. We were given a smoking room and with 2 single beds. I complained about the bed on the first night and the front desk staff said that single beds are fine for 4 people and we should Adjust! I asked for a roll away bed and they said that I will be charged 120 per night, then they said they can reduce the change to 60. Finally they agreed to giving us the bed at no cost. As for the smoking room, they cleaned it the following day but the sofa still had the smell.
The TV did not work for our entire visit and there was no one to come fix it.
The pool was not heated and was basically useless.
Breakfast was at the restaurant below called Spinzer. On our first day, we saw a cockroach near the bread basket.
Every other day or so, I had to request towels and water bottles...somehow they forgot to leave them during cleaning.