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"This hotel was roughly 15 minutes or less walking distance from all the main attractions in York. Great to walk out and see the castle right in front. The rooms were clean and decent size for the double bed room, and had pleasant staff. The included breakfast had a nice assortment of hot and cold food options. I didn't like that WIFI is an addition, but I believe that's standard amongst Hilton chains, and not specific to this location. (Although the city is so quaint we didn't need it.) Some good restaurants around it as well. We had a great stay in York!"

"Very friendly, very convenient, very clean, a young and catchy vibe "

"Hotel Review: Elmbank Hotel, York We traveled from Canada to England to visit our elderly parents in Darwen, Lancashire, and booked a short trip to York, staying at the Elmbank Hotel from June 17-19, 2024. Before our stay, I emailed the hotel to inform them that two members of our party of five had mobility issues. Upon arrival, we discovered our rooms were up several flights of stairs with no lift. However, once we explained our situation to Syikeen at reception, she couldn’t have been more accommodating. This young lady, along with the other staff, provided exceptional service and promptly relocated us to the main building on the ground floor. The rooms were huge and perfect for our needs. We had a fantastic stay. The bar staff were excellent, and the meal in the restaurant was delicious and well worth the money. The entire hotel was clean, inviting, and beautifully reflected its old-style heritage. We would definitely recommend the Elmbank Hotel. Julie and Mark Whalley"

"The family room was perfect for traveling with an infant. We were able to put him to bed in the bedroom and still enjoy our evening in the living room. I would book this room again traveling with a baby in a crib. "

"It was a very good and convenient place to stay for the York racecourse"

"The Grand hotel has received it's share of bad reviews, and we don't really understand why. It is a lovely old hotel. Yes, there are signs of age in places, but that's to be expected really. We were happy with our room, and all staff that we interacted with were very friendly and polite. A great place with interesting character!"

"It was in a lovely setting and all the staff were very nice. The spa area was really nice"

"We arrived at the hotel early, did all the booking in, left our bags with reception, and went into York. On returning we collected our keys and our bags were taken up to our room. I had previously ordered, as a surprise for my husband due to it being our 30th anniversary, a box of chocolates and a fruit platter, both of which were waiting for us. The junior suite was lovely and airy, looking out towards the garden and Minster, there was also a box containing biscuits and various packets of teas/coffees, and cans of water in tbe fridge. We had also booked evening meals, and these were very enjoyable and tasty, the burger for my husband and the fish for myself, followed by salted caramel ice creams. Throughout our stay the staff were lovely, very helpful and considerate and always available. When we booked out we left our bags with them until time for our train. Thank-you to all the staff for a relaxing time. "

"Extremely good value paid same for a Travelodge last week Lovely and clean great standards"