Downtown Hotels, Scranton

"Stayed in Room 219, solo trip - the room was small but beautiful, obviously recently renovated & spotlessly clean. Very comfy bed & silent all night, never heard a thing from the hallway or traffic outside. Blackout curtains were truly blackout. Bathroom was tiny but sufficient, BEST SHOWERHEAD EVER!! Staff were friendly & helpful. Only complaint came with in-room breakfast options - the room service menu & QR code menus were identical, but the breakfast card (check off what you want & hang on door night before) had different items and prices - i.e. a small pot of coffee was $5 on the menu & QR code but $9 on the door hanger (plus $2 service charge and 18% tip added). I opted to wait until I checked out to get my coffee. There is talk about this building being haunted, and I can say I never felt uncomfortable in my room or walking through the halls, even late at night when no one was around. However, as I turned off the shower in the morning, I distinctly heard what sounded like cutlery banging together in my room (no ventilation in the bathroom so I’d left the door open). Afraid someone else’s room service was being delivered to me, I quickly wrapped a towel around myself & stuck my head into the room - empty - but the metal hangers in the closet (door was open) were swinging. There’d been not even the slightest vibration to cause this, so makes you wonder! All in all, fantastic stay & id have no reservations about booking here again."

"Great stay"

"The bed linen was nasty with hair including short curly ones, crumbs, other debris I couldn’t identify and stains. We were told there is no housekeeping available and no linen to change the bed when I offered to change the bed linen myself. The restroom on the 1st floor was very nasty and the handle was broke so it could not be locked if you used it."

"My only concern was that the pull out couch was very worn, and wasn't really clean, and the mattress was all springs. The staff were very helpful and friendly, and the building/rooms were very clean and nice."

"Front desk staff was awesome."

"Nice breakfast"

"Clean room, friendly staff and the kids especially liked the facility. "

"We were just passing through, so this was a one-night stay, but met our needs perfectly. The room was clean, spacious, and comfortable. The desk staff were all very friendly."

"Comfortable room, friendly staff, fine continental breakfast, and great price!"