Downtown Augusta Hotels, Augusta

"Staff that night was great!! She was talkative & engaging. We enjoyed being in her presents."

"The front desk staff was amazing and courteous. The young lady bartender was more of the same. I never met the room-cleaning staff, they were equally as good. "

"The gentleman running the breakfast area was late to work, everyone was in the lobby waiting. Every seat was taken. I stopped in to the cafe area to sit in a chair. He was rude and tild me he doesn't let anyone in unril he has the breakfast put out. I told him i just wamted to sit amd wait amd there was no place to sit in lobby. He said again he didn't let anyone sit un there till breakfast waa ready. I reminded him breakfast was from 6 to 10 am not whenever he decided to show up for work. I left and told him to have a hreat day. Customer service is his only job. Someone need to train him. "

"Clean, seemed like a newer property. Some nice touches for a hotel in this price range."

"The hotel is new, very clean and very convenient with lots of restaurants around, shoutout to Nina and Parol, very nice and professional."

"Beautiful hotel and right in the center of it all! "

"Front desk staff was amazing. Friendly, helpful and attentive. Best Western is one of the few hotels that has a reasonable pet fee. I am usually only spending one night on the road with my dog and fees for a place to stay have tripled in the past few years. I hope Best Western keeps doing what they are doing!"

"Great location! Easy access to everything. Comfy beds and Breakfast was great too."

"Clean room and good location near elevator. Good breakfast"