Indoor pool

Reviews of Home2 Suites by Hilton Downingtown Exton Route 30

3 out of 5
Home2 Suites by Hilton Downingtown Exton Route 30
975 East Lancaster Avenue, Downingtown, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 375 out of 531 reviews" "
Rating 8 - Good. 113 out of 531 reviews" "
Rating 6 - Okay. 23 out of 531 reviews" "
Rating 4 - Poor. 7 out of 531 reviews" "
Rating 2 - Terrible. 13 out of 531 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ARCHIE, Bala Cynwyd

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant overnight stay. Very dog friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely friendly and helpful… breakfast above average… larger than normal refrigerator and dishwasher in room
Stayed 3 nights in Apr 2024
Response from Lauren on 25 Apr 2024
Janice,Thanks so much for staying with us, and for your review! We're glad you chose Home2 Suites and we look forward to welcoming you back!

8/10 Good

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around. Nice staff members. And would return
Stayed 2 nights in Apr 2024
Response from Lauren on 25 Apr 2024
Gabriel, Thank you for your feedback! We're glad that you enjoyed your stay with us, and we look forward to seeing you again next time!

10/10 Excellent

Juan

Stayed 1 night in Apr 2024

8/10 Good

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location however not a pretty location. No complaints however if you are looking for a nice area to walk or spend time outdoors. This would not work.
Stayed 3 nights in Mar 2024
Response from Lauren on 25 Apr 2024
Tara,Thanks so much for your feedback! We're glad you enjoyed your stay overall. We hope you give us another chance next time you're in the area so we can show you some of the beautiful parks and trails that are within minutes of the hotel. Again, thank you for taking the time to rate your stay!

8/10 Good

Tammy

Stayed 3 nights in Mar 2024
Response from Lauren on 25 Apr 2024
Tammy,Thank you for taking the time to rate your stay! We're glad you enjoyed your time with us, and we look forward to welcoming you back next time you're in the area!

10/10 Excellent

Brent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, comfy beds, friendly service. Would happily stay here again.
Stayed 1 night in Mar 2024
Response from Lauren on 2 Apr 2024
Thanks for your feedback, Brent! We're glad you enjoyed your stay, and we look forward to seeing you again next time!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lauren on 2 Apr 2024
Thanks for sharing your feedback, Patricia! We look forward to seeing you again soon!

8/10 Good

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and convenient. Rooms were perfect for our family of 6.
Stayed 1 night in Mar 2024
Response from Lauren on 26 Mar 2024
Brent,Thanks for your review! We're glad to hear that you and your family enjoyed your stay. We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 Good

Micah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Free breakfast. Enjoyed a visit to Victory Brewing and the hotel is not far from there.
Stayed 2 nights in Mar 2024
Response from Lauren on 26 Mar 2024
Micah,Thanks for your review! We're glad you enjoyed your stay with us, and we look forward to welcoming you back next time you're in the area!

10/10 Excellent

vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and responsive to our needs, bringing everything we requested to our room. However, I was disappointed with the breakfast options as the hot food was cold, and both the bread section and a fridge were empty by 9:20 in the morning. Given that it was a tournament weekend with multiple teams staying at the hotel, I expected better availability and service until the stated 10 o’clock time.
Stayed 2 nights in Mar 2024
Response from Lauren on 26 Mar 2024
Vanessa,Thank you for the review! We're sorry to hear that the breakfast was disappointing - we're constantly working on improving our breakfast offerings and service, so we appreciate your feedback. We're glad you enjoyed your stay otherwise, and look forward to welcoming you back next time you're in the area!

10/10 Excellent

JILL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect, lots of eats very close by and shopping.
Stayed 4 nights in Feb 2024
Response from Lauren on 26 Mar 2024
Jill,Thanks for your recent stay here at our hotel - we're so glad you enjoyed your time with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and quiet place to stay with nice amenities.
Stayed 1 night in Mar 2024
Response from Lauren on 26 Mar 2024
William,Thanks for your review! We're glad that you enjoyed your recent stay with us. We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

8/10 Good

Erik

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Good conditions
Stayed 1 night in Feb 2024
Response from Lauren on 26 Mar 2024
Erik,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasurable stay
Stayed 1 night in Feb 2024
Response from Lauren on 26 Mar 2024
Charles,Thank you for reviewing your recent stay! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excellent

Vakhtangi

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Gary

Travelled with family
Stayed 2 nights in Jan 2024

8/10 Good

Thomas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Lisette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Monique, Manns Choice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home2Suites has been my go-to for several years now each time I travel to the Philadelphia area. The suites are impeccably clean, very comfortable and well equipped with a kitchenette area, refrigerator, dishwasher, sink, dishes and utensils. A folding partition can separate the bed area from the living area, and the main table can be extended to serve as a large desk. Complimentary breakfast features a good variety of cold and warm choices. The property also offers business services, gym and inside swimming pool. Parking around the property is free and safe. And best of all, the staff is very friendly and helpful. I highly recommend this wonderful hotel, which is really home away from home, whether guests need lodging for one night or one month. One of the very best in its class.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jacquelyn

Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Carl

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very Tired Driver following my GPS instructions mistook the Nursing Home building for the Hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jacquelyn

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Traveling with a family of four, I appreciate storage in the room. This room had it. The bathroom had multiple hooks and bars for towels and cubbies for things. The room had wall shelves, many big drawers, and three end tables. Also the pool was nice. It uses saline instead of chemicals so no eye burn. So that part was good. Downsides were that the hotel overall was pretty warm and the hotel entry signs on the road are hard to see.
Stayed 3 nights in Nov 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, cleanliness was very good. One of the better breakfasts at a Home2Suites. Good place to take dog for short walks.
Stayed 2 nights in Nov 2023

8/10 Good

barbara, Coatesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want the breakfast, get there early cause they dont replenish when its gone which was a little disappointing. However the bed is super comfortable, rooms are nice and clean.
Stayed 1 night in Nov 2023

8/10 Good

Tor

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy, and dog friendly.
Stayed 1 night in Nov 2023

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Angel, Guest Services Manager on 21 Nov 2023
Thank you for taking the time to leave us a review. Please accept our sincere apology for not meeting your expectations. Please feel to reach out to us so that we can learn more about your experience. We welcome the opportunity to learn how we can improve in the future to make sure your stay as well as others the best experience possible. We hope we have the opportunity to welcome you back.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for a lacrosse tournament. Several of the family’s stayed. The staff was incredibly accommodating and kind breakfast on site was convenient and decent. The rooms were clean and spacious. My only critique is that the shower could use a little modern love. Unfortunately no matter how hard you clean them. Sometimes the metal around the shower stall needs to be replaced. Overall this was a great property.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, everything in tip top shape.
Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023

8/10 Good

Stephen, Honey Brook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The staff was helpful. There coffee is not very good. They ran out of breakfast items and were slow in refilling it. The kitchen in the room was well stocked.
Stayed 1 night in Oct 2023

8/10 Good

Takera

It was ok!!
Stayed 1 night in Oct 2023
Response from Angel, Guest Services Manager on 22 Oct 2023
Takera, thank you for leaving a review. Please let us know how we can help to make your stay an even better experience. We hope to welcome you back again!

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, pleasant and then practical room was very quiet and comfortable.
Stayed 4 nights in Sep 2023
Response from Angel, Guest Services Manager on 22 Oct 2023
Randall, thank you for taking the time to leave a review. We are delighted your room was quite and comfortable. We appreciate you choosing Home2Suites! We look forward to welcoming you back some time in the near future.

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Angel, Guest Services Manager on 22 Oct 2023
Lois, thank you for your 5 star review! We appreciate you choosing Home2Suites when you could have chosen anywhere. We hope to welcome you back sometime soon.

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Paid $300 a night in Downingtown PA. What? Had to be nearby family in a rural area. Ridiculously overpriced. It's a nice hotel but charging double what it's worth. Continental breakfast is pretty sketchy, stuck with the packaged yogurt. Staff were very nice and helpful and rooms were very clean. Always hate a pocket door on a hotel bathroom - never closes right. Wouldn't stay here again - would look around for an appropriately priced hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Hotel was great for a family stay. The suite was clean and the staff was very friendly, would definitely recommend.
Stayed 2 nights in Sep 2023
Response from Angel, Guest Services Manager on 10 Oct 2023
Bryan, I appreciate you taking time out of your day to leave a review. It is wonderful to hear that the suite you stayed in met your expectations! I will pass your thoughtful words along to the staff. We look forward to welcoming you and your family back sometime soon.

10/10 Excellent

Renee

Stayed 1 night in Sep 2023
Response from Angel, Guest Services Manager on 10 Oct 2023
Renee, wow, 10 out of 10! Thank you for your perfect rating. The Home2Suites staff in Downingtown truly do care about making each guests experience a pleasant one. Thank you for your review. We look forward to welcoming you back again!

10/10 Excellent

CARLA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this home away from home.
Stayed 4 nights in Aug 2023
Response from Angel, Guest Services Manager on 10 Oct 2023
Carla, it brings a giant smile to my face you consider the Home2Suites in Downingtown, your "home away from home"! Please introduce yourself to me should you have another opportunity to visit us. I would love to meet you!

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from Angel, Guest Services Manager on 10 Oct 2023
Mark, thank you for leaving the Home2Suites a perfect score. It means a lot to us here in Downingtown to know that we met your expectations. We look forward to having you back again! Please come to the desk and say hello the next time you have an opportunity to visit.

10/10 Excellent

chunghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Angel, Guest Services Manager on 10 Oct 2023
Mr. Chunghan, I appreciate you leaving us a perfect score 10 out of 10. Thank you for choosing Home2Suites in Downingtown. Should your schedule allow, please stop by the Front Desk to say hello. I would love the opportunity to meet you. We look forward to welcoming you back again!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, vanilla, good beds,
Stayed 1 night in Sep 2023
Response from Angel, Guest Services Manager on 10 Oct 2023
Timothy, it is always helpful to know that we are meeting our guests' expectations so thank you for your perfect score. I will forward your comments to our Housekeeping Department. It is great to hear our beds met your expectations. A "good" bed can make all the difference to a quality night's sleep. We look forward to having you back again!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ralph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023