Douvaine Holidays from AU$2,631

Very noisy at nights and early morning. Kids running around and screaming, people loudly talking in the hallways

This is a beautiful hotel with excellent staff. Amazing breakfast and dinner were included with our stay. Convenient to main shopping and dining street and bus station. Only issue was lack of AC or even ceiling fans (they did provide a Dyson airblade which sort of helped) for climate control. The balcony slider provided some relief from the heat, but not enough for anyone sleeping in interior room of family suite.

Great for ski-in-out. Decent size room, robes,etc. Room lacked adequate lighting and had NO mirrors except the dark bathroom. Breakfast was good but items in the buffet were not replenished. The head waiter was too prominent in constantly berating his staff. One night we told there were no tables when obviously there were plenty. Shower had good water pressure and ample room.

Loved whole hotel and staff. But there was noise outside of our windows and no view. Overall wonderful !

We had a wonderful stay at Matthiol Boutique Hotel. The room was beautiful, and I highly recommend using the sauna—it was an amazing experience. The staff were incredibly friendly, welcoming, and attentive throughout our stay. Breakfast was phenomenal, and we also had dinner at the hotel restaurant, which honestly was one of the best dining experiences we had in Zermatt. The food and atmosphere were outstanding. The hotel offers pick-up and drop-off service from the train station, which was very convenient and made arrival and departure seamless. The location is truly exceptional, with a beautiful trail right behind the property and breathtaking views of the Matterhorn. Highly recommend this hotel for an unforgettable stay in Zermatt.