Standard Triple Room
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Reviews of Hotel Carlton

Hotel Carlton
Lütge Brückstraße 5, Dortmund, NRW

Reviews

6.8
Rating 10 - Excellent. 36 out of 237 reviews" "
Rating 8 - Good. 81 out of 237 reviews" "
Rating 6 - Okay. 65 out of 237 reviews" "
Rating 4 - Poor. 32 out of 237 reviews" "
Rating 2 - Terrible. 23 out of 237 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Bustena

I didn’t like the fact that upon extending my stay they switched me to a room without bathroom.
Stayed 1 night in May 2023

6/10 Okay

Joshua, Long Beach

Stayed 1 night in Feb 2023

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Disliked: Amenities
About as basic asmyou can get...if you just want a bed to sleep on the its ok.
Stayed 1 night in Feb 2023

4/10 Poor

Graeme

Avoid
Room was nowhere near the actual hotel, parking was also nowhere near. Loads of noise in the middle of the night people shouting and screaming within the hotel gated area.
Stayed 1 night in Nov 2022

8/10 Good

Paul

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Ideal for budget football fans
Nice , clean but old and basic
Stayed 2 nights in Oct 2022

8/10 Good

david

Stayed 1 night in Oct 2022

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Dominique

Stayed 2 nights in Sep 2022

6/10 Okay

Assis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

4/10 Poor

Arshak

Travelled with family
Disliked: Cleanliness
Rooms were just super dirty
Stayed 2 nights in May 2022

10/10 Excellent

Avedis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet nice place
Stayed 3 nights in Aug 2021

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for solo traveler.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff is extremely polite, but the WiFi wasn't working and the rooms were a bit too hot, overall it's a decent hotel but not for this price.
Stayed 1 night in Aug 2020

8/10 Good

Andrew

Liked: Cleanliness, staff & service
FF&E Hotel Carlton March 2020
Hotel was basic, staff friendly, breakfast good, wifi didn't work, room basic and old fashioned, but very clean. WC and shower along corridor. For the price it was good. My only complaint was noise from outside, as it was Saturday night and there were people being people until the early hours. Lots of bars nearby if that's your thing.
Stayed 1 night in Mar 2020

8/10 Good

capatina

Stayed 2 nights in Feb 2020

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loaction
Great stay in a lovely hotel. Breakfast was ok nothing special. The hotel in a great loaction and I woukd stay again
Stayed 1 night in Feb 2020

8/10 Good

Theresa

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
I thought there was a private bathroom in my room but there were a few share-bathroom on 2nd and 4th floor. As a female traveler, I didn't feel safe and secure when I need to share bathroom with the others.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and a great price. good breakfast and easy access
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
HotelCarlton, Dortmund
Asked for breakfast box which they said they could do as i was leaving early and they forgot to make it. No hot water coming out of tap in bedroom. Bed was comfy and clean although old.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Raso

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, price and breakfast are great. Rooms a little old very clean
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Internet does not work, noisy location, I found an old pair of socks in my room (not even hidden away, just there in the main area). A crap hotel.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
This is a great hotel if you need somewhere to sleep and touch base. Its in the centre of dortmund, super close to HBf and the main shopping area. I stayed in the single room with shared bathroom. There was one night where someone was a little loud, but i was prepared with some ear plugs. Bed was comfortable and the room was warm, room also received turn down service everyday. Showers and toilets were clean and seemed to be attended to every day. The breakfast, although good, was the standard to expect from most German budget hotels. Wifi in my room was not the best and took some figuring out to get it to work. Most of the people reviewing this hotel expect more for the price and clearly think it will get them further in life to complain. I would happily stay here again
Stayed 3 nights in Sep 2019

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Ok budget option.
Good location, nice bar and cafes opposite. Wifi very poor, but breakfast and staff were good. Be careful, economy rooms means shared bathroom/loo.
Stayed 1 night in Sep 2019

2/10 Terrible

Jambally

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my. You have to walk down a dark narrow street to reach the hotel. The lobby is only staffed until 11pm. The rooms do not have individual bathrooms, only a sink. The shared bathroom is very dated with an old shower and toilet. There is no safe in the room for valuables. There is a flickering hall light outside my room. The room door only has one lock. Very old and dated property. I am disappointed that nowhere on Expedia did it explicitly say shared bathroom and shared shower. 2019 standards (even in Germany) are private bathrooms and private showers. Very unhappy.
Stayed 1 night in May 2019

6/10 Okay

Claire

Travelled with partner
Liked: Staff & service
Was een andere kamer op de foto. Ontbijt was tiptop.
Stayed 1 night in Dec 2023

8/10 Good

H.M.T.

Stayed 1 night in Dec 2023

2/10 Terrible

Lars Tinggaard

Business traveller
Disliked: Staff & service, property conditions & facilities
Reception lukker check in kl 21
Reception lukker for check in kl 21, med ingen mulighed for at få nøgle ved senere ankomst
Stayed 1 night in Oct 2023

6/10 Okay

Koki

Stayed 1 night in Oct 2023

10/10 Excellent

Nagim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Steffen

Disliked: Cleanliness, staff & service, property conditions & facilities
Die Lage katastrophal, Zimmer im uralten zustand. Frühstück für den Preis zu einfach
Stayed 1 night in Jun 2023

6/10 Okay

Patrick

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Ich muss leider sagen das dieses Hotel in meinen Augen einfach entäuschend ist, der Eingang war eine Garagentor mit hinter ein nicht so schönen Vorhof. Die Zimmer sind zwar schön Sauber und gut eingerichtet, aber leider zu unsicher. Man kann aus den Fenster klettern was es auch zu ein Einbruch verleitet.
Stayed 2 nights in Jun 2023

6/10 Okay

Philip

Stayed 1 night in May 2023

2/10 Terrible

Hao

Business traveller
Disliked: Cleanliness
Zimmer ist gar nicht comfort, Teppich im Zimmer ist schmutzig und stinkt Geruch lasse mich nicht schön schlafen. Zimmer Isolation auch sehr schlecht. Nie wieder.
Stayed 1 night in May 2023

8/10 Good

Stefanie

Stayed 1 night in May 2023

2/10 Terrible

Brigitte

Disliked: Staff & service
Ich habe zwei Monate lang auf verschiedensten Wegen versucht, das Hotel zu stornieren, was offenbar ohne Registrierung bei der Buchung über e-bookers nicht möglich ist. Es wurde der volle Rechnungsbetrag abgebucht und auch die laut Buchungsbedingungen rückzuerstattenden zehn Prozent nicht zurück überwiesen. Hände weg von diesem Hotel!
Stayed 3 nights in May 2023

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Preis Leistungsverhältnis top . Mitarbeiter sehr freundlich und zuvorkommend. Ich komme auf wieder
Stayed 1 night in May 2023

8/10 Good

guido

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Frühstück ist sehr gut!
Stayed 3 nights in May 2023