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"we were not offered a free breakfast."

"This was our second stay. The first was in the champagne tower suite. This stay we had the heart shaped hot tub suite. Surprisingly the 2nd stay was better than the first. I’ve always wanted to stay in one with the champagne tower, and it was nice, but the heart shaped hot tub was actually more comfortable and we spent a lot more time in it than the champagne tower. "

"The room was cleaned daily. The location of the hotel is great, close to restaurants, shopping, state parks and skiing."

"Everything was so clean organized, and very good customer service. I’m very satisfied and happy I will be back soon with family. Thank you I really enjoyed my stay. ⭐️⭐️⭐️⭐️⭐️⭐️"

"Everyone was great helpful it was peaceful clean and fun for everyone ! "

"great place to stay very courteous"

"Love it my kids love the place and water park nice"

"i originally had the lakeside villa but there was so many things wrong with that room. that by the morning front desk had upgrade me into the garden of Eden. and i was happy for the accommodation."

" We were nervous about this booking and honestly would have backed out if we could have. The reservation was non-refundable by the time we investigated reviews, and after reading the reviews so close to our travel date, we just decided to go for it. I’m happy we did. The reviews for this place are definitely unfair. In fact, it’s kinda outrageous because our experience was pretty close to a 5/5! From the moment we arrived, the staff at check-in were friendly, helpful, and professional. They have concierges available to answer questions and make recommendations, and they really do a great job. Shantell at Guest Services was absolutely amazing—super helpful, warm, and went above and beyond. Check-in was easy, payment was straightforward, and we had no issues accessing our unit. We had a renovated room. Yes, the flooring is inexpensive and there were a few spots of chipped paint, but none of that bothered us or was even an issue and certainly nothing that would keep me from staying here again. The unit was spacious, the bathrooms were clean, and the rooms were very nice. The mattresses are standard and basic inexpensive hotel grade but they did the job. The kitchen area was clean and well-stocked with utensils, mugs, plates, and bowls. We used paper goods, but everything you’d need is there. Awesome"