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"Pet friendly but the pull out couch bed was not clean "

"The breakfast was very small. Make your own waffle was the only hot item. The rest was a small selection of poppy seed and blue berry muffins. A selection of cold cereal too. Coffee was available also. Overall a breakfast you could skip."

"Awesome staff! Clean and very spacious room. "

"We checked in around 9pm, get to room only to find out you can't turn on TV. We tried to call front desk but phone didn't work. Went to front desk and were told they had to come to our room to turn on TV. After they he left room we realized you can't turn up volume. Either you turn off air to hear TV or just watch screen with no sound. After a long drive i just wanted tovwatch TV to unwind sobi could sleep. Next morning guess what? They had to come back to our room to turn TV back on. This was after an uncomfortable night with the air not getting room cooled down. Awful experience. I asked why they wouldn't just give us the remote, they said to many being stolen. I asked why they wouldn't charge deposit for it. Was advised owner didn't want to do that. What? I've never experienced anything like this before. "

"Everything was great except the hot tub jets are broke. Could tell girl knew but said oh no, kinda like Mac Donalds ice cream machine. Hopefully next time it will be fixed for real."

"Cold water pressure was low coming out from the faucet of the whirlpool."

"Yes, Yes "

"Staff was nice room appeared clean floors were filthy door did not lock if you were not in room you didn’t need a key card an could just walk threw the door "

"I recently stayed at the Holiday Inn Express & Suits in Lufkin, Texas, and overall had a pleasant experience. The hotel was clean, well-maintained, and had a welcoming atmosphere from the moment I walked in. The front desk staff were friendly, professional, and quick to assist with check-in, which made the arrival process smooth and stress-free. The room was comfortable with a cozy bed, fresh linens, and all the essentials needed for a relaxing stay. I especially appreciated the quiet environment—it made it easy to get a good night’s rest. The complimentary breakfast was a great bonus, offering a nice variety of hot and cold options to start the day. The location is convenient, with nearby restaurants and shopping, making it a great choice whether you’re traveling for business or leisure. While no hotel is perfect, this location met my expectations and provided good value for the price. I would definitely consider staying here again when visiting the Lufkin area and would recommend it to anyone looking for a comfortable and reliable place to stay."