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"Bedroom it’s self clean but spares, no chair, no table, mini fridge unplugged, remote for TV broken. No water in the room, old soap in the bathroom with a strand of someone’s ’personal hair ‘ on it, loo rolls had been wet at some time. Bum gun worked. Asked for water and soap water arrived soap didn’t. Breakfast adequate but in a room with a Motor Bike. Owner or their agent arrange motor boat from airport to hotel, was told it was $25 , the guy asked me for $32.80, I had $40 and said change will be ok in local currency. I do not have any money was the reply, condsidering he had a new car I felt ripped off."

"THE ROOMS ARE AMAZING!! I stayed in the Aqua Villa and it was truly breathtaking staying in a room underwater. There isn't another hotel that does this better, it truly made the whole trip! Property and staff were also amazing. In terms of negatives: TERRIBLE pre-stay communication (return emails would sometimes take days to come back even for things that were very time sensitive!), food was just ok (breakfast saved the day), getting to the hotel was very frustrating."