Hello Christian,I want to start by sincerely apologizing about our short comings of your stay. We fell short on providing you with an excellent stay and we do apologize because of that, I hope you can give us a second chance to provide you with a better stay whenever you're back in town. Thank you once again!!

Hello Edward,Thank you for taking the time in leaving our Hotel a good review. We appreciate you for choosing to stay at our Holiday Inn Express & Suites location. We would love to accommodate you whenever you're back in town.

Hello Paul, I would like to sincerely apologize for our short comings and we wish we could've done better before you left our property. We went ahead and discounted your room by 50.00 and you're more than welcome to call the hotel and ask for Allen and I will make sure you have a better stay at our location the next time around. I really appreciate you for choosing to stay at our Holiday Inn Express & Suites, Chesterfield, MI location!!!

Hello Karen, Thank you very much for choosing to stay at our location.Holiday Inn Express & Suites, Chesterfield. We hope to always provide you with excellent service and we would love to accommodate your whenever you're back in town. Thank you once again!!

Hello Christna,I would like to appreciate you for taking the time out of your day and leaving us an amazing review. This helps us tremendously at the hotel and the staff and it reinforces us to keep getting better.

Hello Valmir,Thank you for taking the time in leaving us a review!Us at the Holiday Inn express & Suites, Chesterfield would love to have you back!Thank you once again

I would like to thank you and appreciate your for staying with us at the Holiday Inn Express & Suites, Chesterfield, MI. I appreciate the feedback you have provided us with and I want you to know that we take all our guest constructive criticism seriously and we hope you give us a second chance whenever you're back in town. Thank you once again for choosing to stay with us and Happy Holidays!

Hello Lynnette,I would like to thank you for choosing to stay with us at the Holiday Inn Express & Suites Chesterfield, MI.It is with great pleasure of mine to let you know that we're always excited to have great guest like you staying at our hotel and I would love for you to come back and stay with us again whenever you're back in town!Thank you for your kind words and hope you have a happy holidays!

Hello Hal,Thank you very much for choosing to stay with us at the Holiday Inn express & Suites Chesterfield, MI.On behalf of my team and I, we would like to thank you for taking the time out of your busy schedule for leaving us a wonderful review. I'm happy that my Team was able to go above and beyond to accommodate you with whatever you requested! Thank you once again for your kind words and we all hope to see you staying back with us whenever you're in town!Happy Holidays !!!

Hello Tracee,I wanted to thank you for choosing to stay at our Holiday Inn Express & Suites, Chesterfield, MI, property.On behalf of my Team and I, I'm happy we we're able to make your stay a memorable and enjoyable stay in the suite.We hope you choose to stay back with us whenever you're back in town and are looking for an IHG brand to stay in.Thank you once again and Happy Holidays!!!

Hello Rita,I want to take the time and thank you for choosing to stay at the Holiday Inn express & suites, Chesterfield, MI, property.I'm pleased that we're the hotel you choose whenever you're in town and I hope you always choose to stay at our location whenever you're back in town!It is our pleasure to allow you to check in early whenever we have the availability.Thank you once again for the kind words and we hope to see you at our hotel whenever you're back in town.Happy Holidays!!!

Thank you for the review! We are glad you enjoyed your stay!

Thank you for the review! We are glad you enjoyed your stay!

Thank you for the review! We are glad you enjoyed your stay!

Dear Lori,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHESTERFIELD - SELFRIDGE AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at (586) 598-4000 or erica.markoff@amerilodgegroup.com.Sincerely,Erica Markoff General Manager(586) 598-4000erica.markoff@amerilodgegroup.com

Dear Terri,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHESTERFIELD - SELFRIDGE AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly at (586) 598-4000 or erica.markoff@amerilodgegroup.com.Sincerely,Erica Markoff General Manager(586) 598-4000erica.markoff@amerilodgegroup.com

We are glad you enjoyed your stay!

Dear Krystal,We are delighted to have been your chosen hotel during your recent stay in Chesterfield. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Holiday Inn Express Chesterfield and we hope you choose to create more memories with us whenever your travels bring you back to the area.Sincerely,Erica MarkoffGeneral Manager

Dear Cynthia;Thank you for taking the time to provide feedback on your stay. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit.Sincerely,Erica MarkoffGeneral Manager

Dear Cynthia;Thank you for taking the time to provide feedback on your stay. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit.Sincerely,Erica MarkoffGeneral Manager

Dear Krystal,We are delighted to have been your chosen hotel during your recent stay in Chesterfield. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Holiday Inn Express Chesterfield and we hope you choose to create more memories with us whenever your travels bring you back to the area.Sincerely,Erica MarkoffGeneral Manager

Dear Krystal,We are delighted to have been your chosen hotel during your recent stay in Chesterfield. It was truly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you.Thank you for staying at the Holiday Inn Express Chesterfield and we hope you choose to create more memories with us whenever your travels bring you back to the area.Sincerely,Erica MarkoffGeneral Manager

Dear Elizabeth:Thank you for your feedback on your most recent stay. We hope that you will give us the pleasure to serve you again in the near future. We look forward to having you as our guest where you will be able to enjoy all of the amenities that we offer. Once again thank you for your feedback.Sincerely,Ashield ForbesGeneral Manager

Dear Patricia: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I hope that we will have the pleasure of serving you again in the near future for I know we can improve upon our service and amenities that we provide for our valuable guests.Sincerely,Ashield Forbes,

Dear Jeff:Thank you for your feedback on your most recent stay. We hope that you will give us the pleasure to serve you again in the near future. We look forward to having you as our guest where you will be able to enjoy all of the amenities that we offer. Once again thank you for your feedback.Sincerely,Ashield ForbesGeneral Manager

Dear Harmony:Thank you for your feedback on your most recent stay. We hope that you will give us the pleasure to serve you again in the near future. We look forward to having you as our guest where you will be able to enjoy all of the amenities that we offer. Once again thank you for your feedback.Sincerely,Ashield ForbesGeneral Manager

Dear Christopher;On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Holiday Inn Express Chesterfield.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Holiday Inn Express Chesterfield and we hope you choose to create more memories here whenever your travels bring you back to the area.Ashield ForbesGeneral Manager

Dear Justice:Thank you for taking the time to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, General Manager

Dear Christopher:Thank you for taking the time to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, General Manager

Dear Michael: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I have shared your comments with the staff and we have since addressed your concerns. I hope that we will have the pleasure of serving you again in the near future.Sincerely,Ashield Forbes, General Manager

Dear Travis, Thank you for choosing the Holiday Inn Express Chesterfield for your recent travels to the area. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.”Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Ashield ForbesGeneral Manager

Dear Dee:Thank you for taking the time to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, General Manager

Dear Corine: Thank you for taking the time to provide feedback on your stay. We sincerely apologize for the experience you encountered during your stay with us. Please know that we strive on a daily basis to meet and exceed our guests’ expectations. I must say that I am surprised at the name of the Manager for no one works at this establishment by that name. Sincerely,Ashield Forbes, General Manager

Dear Robert:Thank you for taking the time out to provide feedback on your most recent stay with us. We are very happy to hear that you enjoyed your stay and that the staff we very accommodating. We are very proud of our location for there are so much to do in the area such as shopping and restaurants. Our hot breakfast is one of the best in the industry and we have a great staff that enjoys making our guests feel right at home. We hope to see you again in the near future.Sincerely,Ashield Forbes

Dear John:Thank you for your feedback on your most recent stay. We hope that you will give us the pleasure to serve you again in the near future. We look forward to having you as our guest where you will be able to enjoy all of the amenities that we offer. Once again thank you for your feedback.Sincerely,Ashield ForbesGeneral Manager

Dear Zachary:Thank you for taking the time to provide feedback on your stay. We take all of our reviews seriously as they allow us to identify areas that may need improvement. We are pleased to see that you enjoyed your stay and we are looking forward to your next visit. Sincerely, Ashield Forbes, General Manager