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Boutique Hotels in Toledo District

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Top Toledo District Hotel Reviews

Itz'ana Resort & Residences

Itz'ana Resort & Residences

8/10 Good
"The resort is situated beach front and the view is beautiful. We were there during slow season so certain things weren't open or limited. The food was great! The Pool was wonderful. Service was a little slow but I think it was from lack of staff since it was slow season. The staff were pleasant and helpful. Our room was perfect our family of 5. 3 adults 2 children. Air conditioning worked great. There was trouble getting into our room when we arrived due to faulty key issues. The resort itself could use some repairs. The pool lights were out, some outdoor lights were out, coffee maker was broken. We advised the front desk but wasn't fixed while we were there. The rug is main living area had huge stain on it and should have been replaced. The wood flooring in the outdoor areas was a little hazardous boards were loose in many areas and my grandson even stepped on a rusted screw that had come out of one (fortunately it didn't cut him). Rooms were cleaned daily. While we enjoyed our stay I can't say for I would stay there again unless some upgrades were done."
Michelle 4-night trip
Posted 1 day ago
Itz'ana Resort & Residences

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