"I was very disappointed with this hotel. The beach itself was not the nicest, and unfortunately the experience inside the resort did not make up for it. All of the rooms smelled very humid and the AC in our room was not working properly, which made the stay quite uncomfortable.
We specifically paid extra for a beach view room, but what we received was an obstructed view instead. That was very frustrating, especially considering the price.
The food was also very disappointing. The restaurants were nearly impossible to book. They only have three restaurants and they close one each day, which leaves the others completely booked. Even when we finally managed to get a reservation, the food and experience were no better than the buffet.
To make matters worse, the staff was not particularly welcoming or helpful throughout the stay.
Overall, this was not the experience we expected. During our trip we visited Silversands, and the difference was very noticeable. Silversands is a beautiful property with a stunning beach and a much nicer overall atmosphere. That will definitely be where I choose to stay next time.
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