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"Thr room was comfortable and clean. "

"Clean, large room. The entire staff was so sweet and lovely making the experience even better! "

"Clean room"

"I stayed here for three nights, the woman who checked me in was so friendly! my room was clean and quiet with a beautiful view of sunset, I had a few difficulties with my TV and the staff was so helpful even though they couldn’t figure out how to fix it, also since the jacuzzi and business center were not available and there was no breakfast one morning due to the chef not being able to come in, I was compensated immediately with out asking they were so nice and apologetic The manager Mo was so accommodating he himself got me a bagel and a bowl of fruit since there was no chef. He has also really chosen the best staff! Thank you so much 💕"

"I have stayed at The Intercontinental several times, durimg my visits to the Cleveland Clinic. The rooms are large, clean and comfortable. Linens are very soft. The staff, all the way from desk assistance to restaurant staff were always so helpful. Much needed when navigating the clinic. "

"Wonderful place"

"Room was clean staff was great "

"Staff was amazing and let us check in super early. "

"Nice clean room but the lighting was too low. They need brighter lights in the room. Also we were informed there was a parking lot adjacent to the hotel but when we arrived there was no parking lot except a garage across the street. "