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ABSOLUTELY INCREDIBLE !!!! We stayed in a Glass Igloo and was able to see the Aurora from our room. It was so cosy and the staff were so helpful with everything. Loved our stay

Its always been a dream to stay at the Ice Hotel and the experience was even better than I thought it would be. The hotel is beautiful, the ice art amazing and the room not as cold as I thought...Highly recommend.

First up the food in the restaurant was 5 star. Limited bar but what they had was good. Rooms super clean and best bed I’ve slept in, in the 3 weeks in Norway, so comfortable and warm. Incredible views of the fjord and mountains. Hot water and clean bathroom. Only downside was shower a bit small.

A modern and very clean studio.

Staff were helpful and English excellent. The cabins are well designed and spotlessly clean. If you’re sick of your cabin there r plenty of spaces in lobby to sit, people watch (power points scattered around), look at snow. Neat gift shop and hires snow gear. Bar seems to be avail most of day. Food/restaurant excellent choices; the breakfast buffet is superb everything from health shots (beetroot with vitamins) to pancakes, yoghurt, even have wam milk. The only drawback is location w/out car …...

Excellent friendly hotel .

Good location Good check in

Booked a stay here for 2 nights however my dog sledding got cancelled the night before so with not much else to do I kept moving. Even though they were not obliged to they refunded me the second night which I thought was excellent . The place was excellent value for money . The attached pub was great and strange as it may seem for a small mining town in Sweden I had what is very possibly the best pizza I’ve ever had and eat a lot of pizza ! Overall highly recommended

Exceptional jotel, staff simply awesome, very helpful. The receptionist at the front desk was hugely helpful and provided us a great introduction to the city. Drinks in the bar at top of hotel in the evening very memorable AAA

Not one negative word to say about this hotel. Only a few minutes walk from the train station. The staff are really great! Very genuine, friendly and helpful. The kind lady at the front desk let us check in early, and check out late. Our room was in the older section of the hotel but was still very nice. Spacious, clean, comfortable, nice view to the mountains at the rear, nice shower. The breakfast was very very good. Wide selection and a large dining area. The staff here are wonderful...