Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Property class: 3

Choose dates to view prices

A free return airport shuttle, shopping on-site and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$140
includes taxes & fees
3 Nov - 4 Nov

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A bathroom with a sink, mirror, towel, and toiletries.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Additional Living and Dining Area)

A hotel room with a sofa, ottoman, dining table, chairs, lamps, a flat-screen TV, and a framed picture on the wall.

Suite, 1 King Bed (Additional Living and Dining Area)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds (Additional Living and Dining Area)

A hotel room with a television, two armchairs, a sofa, and a bed.

Suite, 2 Queen Beds (Additional Living and Dining Area)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

A hotel room with a sofa, ottoman, dining table, chairs, lamps, a flat-screen TV, and a framed picture on the wall.

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (Living and Dining Area)

A hotel room with a sofa, ottoman, dining table, chairs, lamps, a flat-screen TV, and a framed picture on the wall.

Suite, 1 Bedroom (Living and Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Living and Dining Area)

A hotel room with a television, two armchairs, a sofa, and a bed.

Suite, 1 Bedroom (Living and Dining Area)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

A hotel room with a large bed, a desk, and a chair.

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed (Parlour Room)

A hotel room with a flat-screen TV, a kitchenette, a dining area with a table and chairs, and a sofa.

Suite, 1 King Bed (Parlour Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Living Area)

A hotel room with a television, two armchairs, a sofa, and a bed.

Suite, 1 Bedroom (Living Area)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom (Living Area)

A hotel room with a sofa, ottoman, dining table, chairs, lamps, a flat-screen TV, and a framed picture on the wall.

Suite, 1 Bedroom (Living Area)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

A hotel room with a large bed, a desk, and a chair.

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
9.2 out of 10, Wonderful, 1,002 reviews
The price is AU$148
includes taxes & fees
1 Nov - 2 Nov
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About the area

Urbandale is home to Holiday Inn Hotel & Suites Des Moines - Northwest by IHG. Jordan Creek Town Center is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Adventureland and Iowa State Fairgrounds. Looking to enjoy an event or a game while in town? See what's happening at Casey's Center or Buccaneer Arena. Visit our Urbandale travel guide
Map
4800 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • A colorful salad with various vegetables and cheese.
    Jordan Creek Town Center
    11 min drive - 19.0 km
  • A clock tower at Iowa State University surrounded by lush greenery.
    Iowa State University
    34 min drive - 71.7 km
  • Merle Hay Mall
    3 min drive - 2.1 km
  • Drake University
    8 min drive - 8.4 km
  • Casey's Center
    12 min drive - 15.9 km

Getting around

  • Des Moines International Airport (DSM)
    34 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • 7 Brew Coffee
    19 min walk
  • McDonald's
    4 min walk
  • Casey's General Store
    2 min drive
  • Taco Bell
    4 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

  • Hotel near Drake University
  • You can look forward to a free return airport shuttle, shopping on-site and dry cleaning/laundry services at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
  • You'll also find perks such as:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), a free local area shuttle and express check-in
    • A 24-hour front desk, a front desk safe and a ballroom
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 198 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Free infant beds and free extra beds
    • Bathrooms with free toiletries and hairdryers
    • 37-inch flat-screen TVs with premium channels
    • Fridges, microwaves and coffee/tea makers

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Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

As of 31 Oct 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG on 3 Nov 2026 start from AU$140, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 40 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Checkout is at noon.

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 8:00 AM to 10:00 PM on request.

Where is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG located?

Situated in Urbandale, this hotel is 1.4 mi (2.3 km) from Merle Hay Mall and 2.9 mi (4.6 km) from IHS-Iowa Health Systems. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Reviews

8.2

Very good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 474 out of 1000 reviews
Rating 8 - Good. 281 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Parking and the room where great
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible from interstate. Clean and very friendly.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was clean, comfortable and nicely decorated. We would stay again!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. Grateful for airport shuttle.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect friendly beautiful warm place to stay very quiet
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel, staff was great!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were courteous and room was clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

It was an excellent stay and restaurant attached was great
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet (was placed at the end of the hallway). Hotel overall could use a remodel, but the location was great.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Clean and quiet
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable rooms and beds.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay, comfortable and clean
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Great service, pleasant staff and clean room!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and Bennigans restaurant was amazingly good
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, nice to have Bennigans connected to hotel too
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel; price was reasonable, included nice breakfast
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
For a quick inspection, the rooms were clean. The stack was incredibly friendly no continental breakfast, but they hadn’t attach restaurant so I do understand although the pricing at the restaurant was typical for attached to a hotel. The parking lot needed a lot of maintenance very rough overall your average hotel day.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is so friendly! They go above and Beyond to make sure your stay is all you want it to be.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was comfortable and clean and the staff was very friendly!
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The hotel was clean. Staff was very kind and helpful. There was a lot of amenities in the area food shopping. I will definitely be staying here again if I’m ever in Iowa.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Michael at the front desk was extremely helpful. The restaurant attached was amazing
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite place to stay in Des Moines, great location and cleanliness
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with great dog walking neighborhoods close by. Super friendly front desk staff and quality bedding with generous sized rooms
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean. Staff was very friendly and helpful! The parking seemed safe.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed. Clean room. Hot shower. Beautiful hotel.
Stayed 1 night in Oct 2025