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Reviews of Fairfield Inn & Suites Des Moines Altoona

2.5 out of 5
Fairfield Inn & Suites Des Moines Altoona
460 Bass Pro Drive, Altoona, Altoona, IA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 382 out of 465 reviews" "
Rating 8 - Good. 58 out of 465 reviews" "
Rating 6 - Okay. 15 out of 465 reviews" "
Rating 4 - Poor. 6 out of 465 reviews" "
Rating 2 - Terrible. 4 out of 465 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable
Stayed 1 night in Apr 2024
Response from Morgan McCullough on 15 Apr 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

6/10 Okay

Deana, Ankeny

Stayed 1 night in Mar 2024
Response from Morgan McCullough on 14 Apr 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy to get to, great restaurants close by
Stayed 2 nights in Mar 2024
Response from Morgan McCullough on 20 Mar 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Mayra

Stayed 1 night in Mar 2024
Response from Morgan McCullough on 7 Apr 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

6/10 Okay

Kelly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was average our only disappointment was, our understanding from Expedia website was that we thought the room we booked was with a "Lake View". It was NOT, we got a real great view of the parking lot. Not to mention the room was considerably cheaper, by the day we actually checked in, so nothing like adding insult to injury, No view and we paid more!!!!
Stayed 1 night in Mar 2024
Response from Morgan McCullough on 6 Mar 2024
Thank you for taking the time to respond. Unfortunately, your preference of a view (if not dictated within the bed type you have purchased) will always only ever be simply a request and not a guarantee. In this case, it sounds like a preference was never noted on your reservation - therefore, we were unable to anticipate your needs or expectations. We hope that you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Morgan McCullough on 6 Mar 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Bradley

Stayed 1 night in Feb 2024
Response from Morgan McCullough on 20 Mar 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough about how wonderful this experience was. The hotel is clean, comfortable and well taken care of. Would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Morgan McCullough on 5 Feb 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Wanda

Travelled with partner
This place was amazing! New clean and the bed was so comfortable having awesome pillows! Lovely white sheets and bedding. Plenty of nice white towels, hand towels and washcloths!!! Great shower products and hot water! It was a piece of Heaven as we drove to and fro from Michigan to Colorado! Best place I’ve stayed over night in a very long time. Including where we stayed in Colorado for a week. Thank You so Much!
Stayed 1 night in Jan 2024
Response from Morgan McCullough on 24 Jan 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it, will be back
This facility seems brand new. Super clean, comfortable and well appointed rooms. We will definitely be back!
Stayed 1 night in Jan 2024
Response from Morgan McCullough on 23 Jan 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and friendly service. Caring people
These people were so nice. We were stranded here in the blizzard and they let us stay indefinitely until the snow stopped. Somebody even helped to get my car out of the snow!
Stayed 1 night in Jan 2024
Response from Morgan McCullough on 9 Jan 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Marlin

Stayed 1 night in Jan 2024
Response from Morgan McCullough on 9 Jan 2024
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
The area was safe, close to Outlet Mall. Breakfast could of been a little better, but overall it was okay.
Stayed 5 nights in Nov 2023
Response from Morgan McCullough on 18 Dec 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to dining & restaurants
Stayed 1 night in Nov 2023
Response from Morgan McCullough on 18 Dec 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and the staff is always more than willing to help with anything.
Stayed 1 night in Nov 2023
Response from Morgan McCullough on 18 Dec 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay friendly staff
Stayed 1 night in Nov 2023
Response from Morgan McCullough on 18 Dec 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

8/10 Good

Karla

Travelled with family
Liked: Amenities
Rooms were clean, breakfast was not great.
Stayed 3 nights in Nov 2023
Response from Morgan McCullough on 27 Nov 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

8/10 Good

Deana, Ankeny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is new and clean. It's located right by the interstate and a couple nice restaurants. Other dining options are close, but you'll need to drive. There was an awful livestock/manure smell that permeated but it's not something they could control. We stayed once during the summer and the smell was not there at that visit. It was noticeable and strong but was fine by the next afternoon. My only real issue is the front desk calling about 45 minutes before checkout to see when we're leaving. That seemed odd and like we were prompted to move along. She was friendly about it, but it seemed awkward and made us feel pressured.
Stayed 1 night in Nov 2023
Response from Morgan McCullough on 27 Nov 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Morgan McCullough on 6 Nov 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Morgan McCullough on 6 Nov 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the cleanliness of our room.
Stayed 1 night in Nov 2023
Response from Morgan McCullough on 6 Nov 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Thomas

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very convenient location for shopping, dinning and Adventureland. I would stay there again.
Stayed 2 nights in Oct 2023
Response from Morgan McCullough on 2 Nov 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool and hot tub area the view is beautiful outside with the water fountain and the room is very nice also :)
Stayed 1 night in Oct 2023
Response from Morgan McCullough on 31 Oct 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Morgan McCullough on 24 Oct 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Rebecca, Champaign

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and in a newly built building. Staff were welcoming. I appreciate being able to get one room for my family of 5 at an affordable price with a good hot breakfast included. My teenager slept on the pull out couch. The mattress looked thin but she had no complaints. Hot cocoa, tea, and coffee were always available in the lobby. The pool and hot tub were a great bonus. Near the highway but we didn’t notice noise from that, the hall, or neighboring rooms at all during our stay.
Stayed 1 night in Oct 2023
Response from Morgan McCullough on 24 Oct 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Rod

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to I 80.
Stayed 1 night in Oct 2023
Response from Morgan McCullough on 20 Oct 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

6/10 Okay

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Too much noise from the neighbors door over and over
Stayed 1 night in Oct 2023
Response from Morgan McCullough on 16 Oct 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Deana, Ankeny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Michelle was very kind in accommodating our 1 night stay. The hotel is located close to the interstate but has dining and shopping options in walking distance. I would definitely stay here again.
Stayed 1 night in Sep 2023
Response from Morgan McCullough on 3 Oct 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

8/10 Good

Maddison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable for a work stay
Stayed 1 night in Sep 2023
Response from Morgan McCullough on 28 Sept 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

REBECCA

Stayed 1 night in Sep 2023
Response from Morgan McCullough on 3 Oct 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay! Great value!!
Stayed 1 night in Sep 2023
Response from Morgan McCullough on 5 Sept 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained and modern property. We walked to the Burger Shed for dinner which was great. Mall across the street for lots of shopping. Felt very safe and was conveniently located off the highway.
Stayed 1 night in Aug 2023
Response from Morgan McCullough on 5 Sept 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest and friendliness hotel I've stayed at for years.
Stayed 1 night in Aug 2023
Response from Morgan McCullough on 28 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2023
Response from Morgan McCullough on 28 Sept 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Morgan McCullough on 25 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Kelly

Stayed 1 night in Aug 2023
Response from Morgan McCullough on 14 Sept 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

8/10 Good

Kaye

Stayed 4 nights in Aug 2023
Response from Morgan McCullough on 22 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

JIM

Stayed 1 night in Aug 2023
Response from Morgan McCullough on 6 Sept 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great, rooms were clean, neat sleep I’ve gotten in a long time! The outlets mall and bass pro is in the parking lot. Was close drive to the Iowa State Fair and adventure land.
Stayed 2 nights in Aug 2023
Response from Morgan McCullough on 15 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Dustin, Cedar Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Morgan McCullough on 14 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Karmen Elva

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncrowded area
Stayed 1 night in Aug 2023
Response from Morgan McCullough on 11 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

6/10 Okay

Josh

Stayed 2 nights in Jul 2023
Response from Morgan McCullough on 9 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Morgan McCullough on 7 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Morgan McCullough on 7 Aug 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Miles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice new hotel. I would highly recommend it@
Stayed 1 night in Jul 2023
Response from Morgan McCullough on 26 July 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Lacey

Stayed 1 night in Jul 2023
Response from Morgan McCullough on 29 July 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
It was clean and in an amazing location. The only bummer is that the pool is sooo small. Like only 1 family can swim in it.
Stayed 1 night in Jul 2023
Response from Morgan McCullough on 5 July 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Gracie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Front clerk was helpful when we locked ourselves out of the room.
Stayed 1 night in Jul 2023
Response from Morgan McCullough on 5 July 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines/Altoona area.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
East side gem!
Excellent location, quiet, close to shopping and restaurants and easy to get to the city. 2 wonderful restaurants within a very short walk.
Stayed 2 nights in Jun 2023
Response from Morgan McCullough on 3 July 2023
Thank you for the positive response. We are very happy you enjoyed your stay with us, and hope you will choose to stay with us again should your travels bring you back to Des Moines.