Albert I Suite 1 | Private kitchenette
Check availability

Reviews of The Holiday Chalet

3 out of 5
The Holiday Chalet
1820 E. Colfax, Denver, CO

Reviews

7.0

Good

Rating 10 - Excellent. 140 out of 485 reviews" "
Rating 8 - Good. 139 out of 485 reviews" "
Rating 6 - Okay. 87 out of 485 reviews" "
Rating 4 - Poor. 51 out of 485 reviews" "
Rating 2 - Terrible. 68 out of 485 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Liked: Cleanliness
To no fault of this facility the area right around the hotel is a little sketchy. Loud parties most of the night until @3-4am in the hotel. Our room was clean and we made the most of it.
Stayed 2 nights in Apr 2024

4/10 Poor

chris

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The rooms are quaint and somewhat charming however, the noise coming through the paper thin walls was nearly unbearable at night. We were kept awake almost all night both nights of our stay by people running around the halls, slamming doors, laughing and screaming and to top it off, someone actually came into our room in the middle of the night as I had fo scream at them to leave. I have no idea how this man got into our room but he appeared to either have a master key or knew the code to enter. I would not recommend staying at this place.
Stayed 2 nights in Feb 2024
Response from Manager on 17 Feb 2024
We had an emergency water leak and our maintenance person went out to the wrong room (wrong floor). So sorry about that.

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this place!! I stayed in the Helena suite and it was absolutely beautiful. There was a small kitchen, a sun room and a cute little bathroom. I couldn’t have asked for a better experience. Incredibly accommodating in every way!! It really felt like home away from home. I’ll be staying here again whenever I have the opportunity!!

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Sue

Travelled with partner
Liked: Cleanliness, staff & service
Really cool space. Good customer service.
Stayed 1 night in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem at an affordable price
This was such a beautiful and unique place to stay. I want to come back again so I can see more of the gorgeous rooms. There is just so much history and personality to the place.
Stayed 1 night in Oct 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our New Favorite Place In Denver!
We visit Denver often and just found our new favoriate place to stay! We stayed in the Albert Suite 1 and it was wonderful. The bed was like sleeping on a big, giant, fluffy cloud. I kept waking up, but in a good way . . . "It's only 2:00 am? I feel like I have been sleeping for hours!" If you're not from around here, the location may be a bit off-setting, but you just have to get used to a little Colfax road noise (which dies down around 10:00 pm) and take advantage of the lovely neighborhoods surrounding the Chalet. Pete's 24 hour diner is just down the block and you shouldn't miss it! 81 (?) years in business and still serving great food! The Holiday Chalet is charming, old world class!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow! Loved our rooms!! Just wish we could have stayed longer
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price, but safety concerns…
For the price, I couldn’t beat it, however safety of the surrounding community was a concern. Also the parking available was an issue. After a long day, driving around and around trying to find safe parking near the hotel was an issue.
Stayed 3 nights in Oct 2023

8/10 Good

Jill

Liked: Cleanliness
It is a great old house and our room was spacious and clean, with a really comfortable bed and a great little sitting room. There is also a small kitchen, with a full-sized fridge which was stocked with everything you would need to cook a meal. We were there for only 1 night, attending a concert at a nearby venue, so we checked in around 5 PM and checked out at 5 AM the following day. Although I had some knowledge of the area, I was a bit taken aback by the homeless population. My daughter and I were not harassed at all, but given that parking is on the street, we were super vigilant and cautious. The small amount of interaction we had was just a polite greeting, completely non-threatening. This being said, I would stay again. Checking in and out was super easy, the rate was reasonable, the room and hallways were clean, the Wi-Fi worked well, and there was security on the premises. I do think it is important for folks to google the area so they are prepared. I would not recommend it to a person traveling alone.
Stayed 1 night in Oct 2023

10/10 Excellent

Halley

Stayed 1 night in Oct 2023

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Denver Gem
Great hidden gem. The beds were very comfortable, plenty of hot water and good pressure. The host was great, she answered all of our questions completely and promptly. Other reviews mention Colfax being a bit sketchy. This street is a main thoroughfare, however, the neighborhood on either side of the road is beautiful with tree-lined streets and beautiful old houses. For us, the area is a fun mix of beauty, history and access to activities. We had fun and would gladly stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area is not the best but hotel was great. Will return.
Stayed 2 nights in Sep 2023

10/10 Excellent

Angela

Stayed 1 night in Sep 2023

10/10 Excellent

Ranganath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
‘The Chalet’ is one of the coolest places to stay. Randee does an incredible job making the ‘chalet’ beautiful and filled with love. It is a Classic Brownstone Denver Mansion built in 1896 during the Golden Architectural Age and became one of the firsts BnBs in Colorado (property taxes forced the owner to rent rooms to survive.) Today The Holiday Chalet stands as a memorial to a time when excellence and architectural elegance mattered. The Holiday Chalet is a once in a lifetime experience you should enjoy fully.
Stayed 1 night in Sep 2023

8/10 Good

Jay

Beautiful accommodations on the most eclectic street in Denver
Stayed 2 nights in Sep 2023

10/10 Excellent

Veniamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine from check-in to check-out.
Stayed 3 nights in Aug 2023

10/10 Excellent

erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Alex

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management on 23 Aug 2023
Guest did not stay, he had a non-refundable reservation. We are called "terrible" because we abide by the terms and conditions of the reservation...

6/10 Okay

Eileen

Disliked: Amenities
Easy to check in & out. Room was clean The Hotel was in a noisy area. Lot of homeless people around the Hotel asking for money. I also felt like the Hotel was more like a Hostel than a Hotel. Definitely over priced. I liked the room I stayed in, but unfortunately I wouldn't stay there again.
Stayed 3 nights in Jul 2023
Response from Management on 2 Aug 2023
Denver (like any City these days) has people experiencing homelessness on any street and in any neighborhood, not limited to our area unfortunately.We are not a hostel, in hostels the guests share rooms with strangers and have common bathrooms. Our units are not shared and each has it's own amenities, nothing is shared.

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was beautiful and well cared for, our room was quiet and comfy. It was at the edge of a residential neighborhood however Colfax is the Main Street there so liquor, convenience and pawn shops dirty cityscape. The owner was very meticulous with keeping things nice. (Blowing the sidewalk out front, security greeted us each time, very secure check in)
Stayed 2 nights in Jul 2023
Response from Management on 2 Aug 2023
Thank you so much. The new Management team is doing its best to provide you with the best stay!

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool place, great location, a bit sketchy.
The hotel itself was nice. A little quirky as indicated in the pictures, but fun. When we had a problem with the lock, the staff were great about finding an immediate solution. The hotel is on the edge of some sketchy neighborhoods, and that combined with the need to search for street parking was a bit iffy for a family stay. The security of the electronic lock codes… let’s say we could laugh about it now, but it did not make us feel secure.
Stayed 2 nights in Jul 2023
Response from Management on 2 Aug 2023
Thank you for your stay.

2/10 Terrible

JAMES

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Management on 2 Aug 2023
This guest booked an nonrefundable room and when he tried to cancel it and did not get his money back from this Site, he left us this bad review! He did not even stay or attempted to stay :-(This is a REVENGE REVIEW! :-)

10/10 Excellent

John C

Liked: Cleanliness, property conditions & facilities
This place is fabulous and quirky. We wanted our friends that we are visiting to join us because its so cool but they were too busy tonight.
Stayed 1 night in Jul 2023
Response from Management on 2 Aug 2023
Thank you so much for your stay. The new Management Team strives to ensure Guests have the most enjoyable and memorable stay!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
This is an old Victorian Building, with nice decor, including stained glass windows in the stairwells. Comfortable bed, good internet, clean, nicely appointed rooms, and windows that open. Easy transport from Union Station (bus #15) and a helpful manager. It is close to the Natural History museum and other interesting spots. This is not an antiseptic building and neighborhood, as it has some interesting character, but I felt safe and found local residents quite helpful. I expect to stay there again, next time I am in Denver.
Stayed 1 night in Jun 2023
Response from Management on 2 Aug 2023
Thank you so much for appreciating our historic building!

10/10 Excellent

Carree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here twice and it’s fantastic both times. Rooms are beautiful and clean. Parking can be a little bit of a pain but was always able to find parking within walking distance. Last stay I forgot some stuff in the room Amd the property manager was so nice and gave me a code to run back in and grab it. Will definitely be staying here again.
Stayed 3 nights in Apr 2023
Response from Management on 2 Aug 2023
The New Management really appreciates your loyalty. Thank you.

2/10 Terrible

Anthony

Stayed 1 night in Jun 2023
Response from Management on 2 Aug 2023
this guest did not stay with us, he was upset about not getting a refund for a nonrefundable reservation... Sorry, we do not make the rules on this Site.

10/10 Excellent

Joshua

Liked: Cleanliness, property conditions & facilities
Very charming rooms and atmosphere. I literally did not interact with any staff (they send you a code thi get into your room), but I also didn't need to. Colfax (the street at the entrance) has a few homeless people on it, but otherwise the area is nice. Lots of interesting places to eat, beautiful old neighborhoods behind the hotel (lots of people walking dogs, big trees, beautiful houses), two nice parks in walking distance, and also in walking distance from the Natural Science Museum, the Denver Zoo, and the botanical gardens (I didn't do the zoo, but the other two were very worthwhile). There's a full kitchen (stove, fridge, big sink, coffee maker with coffee, dishes), and they provide lots of little amenities. I would stay here again.
Stayed 3 nights in Jun 2023
Response from Management on 2 Aug 2023
Thank you so much. We appreciate thorough and objective reviews. The new management is doing the best possible to make every stay as memorable.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Management on 2 Aug 2023
Thank you

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Management on 2 Aug 2023
Thank you so much for your stay! We appreciate you as much as you appreciate us!

2/10 Terrible

Barbara

Stayed 3 nights in Jun 2023
Response from Management on 11 June 2023
Our listing clearly indicates that self check-in is required (this is how we can have flexible check-in times), and since the historic building lacks an elevator, her room was located on the second floor, necessitating only one flight of stairs. Throughout her stay, she displayed pleasant behavior towards our staff and personnel, which made it quite unexpected for us to come across her negative review. We find it perplexing why we would be labeled as "terrible" when the guest failed to thoroughly read the listing. We maintain affordable rates by eliminating a front desk, unlike other hotels in Denver that are at least 100/night more expensive than us.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Give this hotel a pass.
There was no on-site staff. There was a noisy man two doors down who was very loud all night (I left the hotel at 5 am) and he was still heard all over my floor as I was leaving. There was no staff member available to address his behavior. My room faced Colfax and there was loud road noise until about 2:30 am. Coffee in the room was all decaf.
Stayed 1 night in May 2023
Response from Management on 23 May 2023
This guest DID NOT BOOK on Hotels.com otherwise she would have known that we are a remotely managed hotel. This is how we cut down on expenses and offer budget friendly stays when Denver hotels cost triple our rates. This guest booked on Airbnb, and we have all the communication with her saved from that night.We reached out to the guests in the room next to hers and he said he was not even there. the Manager went by and she did not hear anything. Nevertheless, we offered this guest another room on another floor and not facing Colfax, but she did not answer us at all. If she was up all night like she claims, she would have seen our offer and switched rooms. We checked again in them morning and we did not hear anything...Our hotel offers complimentary eye masks and ear plugs for guests with light sleep.

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Management on 11 June 2023
You were very welcome Sir, please come stay with us any time! We appreciate when a guest values our hard work.

4/10 Poor

Rhandal

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Management on 19 May 2023
We are not sure if this guest even stayed with us. Nevertheless, if guests do not tell us what they did not like, how can we fix things and get better?

2/10 Terrible

Elizabeth

Travelled with partner
Super disappointed. Room given was not the one I thought I was reserving. In a really bad part of town. Not safe. LISTING IS DECEPTIVE, VERY MISLEADING. Made the mistake of making a NON-REFUNDABLE reservation so had no recourse. No front desk. Room is set up with a code sent via text. Tried to cancel through Expedia, 1st day of 2 day reservation, Expedia contacted owner, refused a refund of any of the money. READ THE REVIEWS BEFORW BOOKING. Hundreds of dollars lost and then stayed in a Holiday Inn. Totally bummed! I requested Expedia to investigate and please remove their listing. False advertisement. Worst Expedia lodging experience ever. FIVE THUMBS DOWN.
Stayed 2 nights in May 2023
Response from Manager on 14 May 2023
This guest booked the wrong room and blamed us for it. This is a REVENGE REVIEW because we refused to refund her. She did not stay, so why can she leave a review. If this is a bad part of town then all of Denver is as bad. Busy street, with people walking back and forth to restaurants and bars on the longest street in the US.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Comfy beds and cool room but extremely loud due to poorly closing windows and the big road just outside and sheets on both beds covered in large and small stains. One of the beds had dog hair and crumbs in the bed too. Just not a place I’d recommend unfortunately.
Stayed 2 nights in May 2023
Response from Management on 14 May 2023
This guest called to complain about the sheets and we sent someone right away. Once we got there they admitted that it was not “dog hair” like they thought it was, and the other stain was a soap stain that got stuck on the sheet. We replaced everything and they were happy when we left. We are disappointed by this review and we do our best to keep every guest happy. They complained but missed to mention that we took care of the problem right away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great experience at the Chalet, spacious rooms with a historic feel. Very helpful staff.
Stayed 3 nights in Apr 2023
Response from Management on 19 May 2023
Thank you, we appreciate it, hope to host you again.

10/10 Excellent

Joslyn

Stayed 1 night in Apr 2023
Response from Management on 19 May 2023
Thank you Joslyn, we appreciate your business and hope to host you again.

8/10 Good

MATTHEW, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if your like quirky, individualistic and authentic. You could say shabby chic.I loved it but it’s not to everyone’s taste if they like plain, sterile, boring rooms. The area has some homeless people but they were fine. Great location to explore Downtown Denver by foot, bus or cab.
Stayed 2 nights in Apr 2023
Response from Management on 19 May 2023
Thank you, we appreciate it, hope to host you again.

8/10 Good

Rick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Management on 19 May 2023
Thank you, we appreciate it, hope to host you again.

8/10 Good

Amos

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful Victorian decor. Unique
Stayed 3 nights in Mar 2023
Response from Management on 19 May 2023
Thank you, we appreciate it, hope to host you again.

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Management on 19 May 2023
Thank you Holly, we appreciate it, we hope to host you again.

8/10 Good

Orlinda

Stayed 1 night in Mar 2023
Response from Management on 19 May 2023
Thank you Orlinda, we appreciate it and we hope to host you again.

10/10 Excellent

Jennifer

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
The hotel is beautiful! Antique, colorful, just a beautiful space. I would live there! Only draw back, allot of peddlers across the street at the gas station. Interesting to watch from your window, doesn't make a simple walk feel as simple.
Stayed 2 nights in Mar 2023
Response from Management on 19 May 2023
Thank you Jennifer, we appreciate it and we hope to host you again.

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place. The decor and atmosphere were so unique. The beds were very comfortable, and the staff was so helpful.
Stayed 1 night in Mar 2023
Response from Randee on 19 Mar 2023
We appreciate your amazing review and the feedback. Thank you for staying with us! We hope to see you again.

8/10 Good

Beverly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Older surroundings like the old days liked the decor. Had trouble figuring out the heat. 2nd bedroom was cold and no heat
Stayed 1 night in Dec 2022

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
We had such a lovely stay at the Holiday Chalet! Really friendly staff and comfy bed! The Hotel itself is just amazing, love the decor and the feel!
Stayed 1 night in Oct 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Loved the Victorian era. My husband enjoyed our 2 night stay and the staff was friendly. The location was ideal for our trip to the Botanical Gardens and the Science Museum.
Stayed 2 nights in Oct 2022

2/10 Terrible

ROBERT

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unkept. Rundown and unsafe
Stayed 3 nights in Aug 2022