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Reviews of Holiday Inn Express & Suites Golden - Denver Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Golden - Denver Area, an IHG Hotel
17140 W Colfax Ave, Golden, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1002 reviews" "
Rating 8 - Good. 269 out of 1002 reviews" "
Rating 6 - Okay. 67 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Travelled with partner
Liked: Property conditions & facilities
Very nice hotel. Great staff and great breakfast
Stayed 2 nights in May 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in May 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, nice pool and hot tub, and a great breakfast to start the day!
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Wrinkled carpet in hallway is dangerous.
Stayed 1 night in May 2024

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location felt safe and parking was plentiful. Beds were comfortable and room was very clean. Breakfast was nothing to rave about, but got us through the morning. Staff was very friendly!
Stayed 1 night in May 2024

8/10 Good

Thomas, Sheboygan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff!
Stayed 3 nights in May 2024

8/10 Good

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in May 2024

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in May 2024

8/10 Good

Kyle

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great but the area around all the hotels hasn’t been kept up with.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They gave me the wrong room with my booking
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

10/10 Excellent

Zayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

6/10 Okay

Thomas

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Damon

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hot tub was broken and I got booked in a room right next to a bunch of screaming kids. And the manager would not move me or give me a refund
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel with a great indoor pool and hot tub. Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

VICTORIA, TOMBALL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Amazing staff! I will absolutely return
Stayed 1 night in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Public areas could use some cleaning, hallways, elevator, etc. Room was clean and GREAT pizza nearby, Lil Ricci’s!!
Stayed 1 night in Apr 2024

10/10 Excellent

Gary Allen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff & breakfast was great
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly. Room was decent. Hot tub quit working 3rd day we were there.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean! I had absolutely no issues with my stay here!
Stayed 4 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful, hotel rooms, gym, and pool were clean! Great breakfast options
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcos

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I recently stayed at Holiday Inn Express and had a fantastic experience! The staff were incredibly friendly and accommodating, the room was clean and comfortable, and the complimentary breakfast was delicious with a variety of options to choose from. The location was convenient for exploring the area, and I appreciated the attention to detail throughout my stay. I would highly recommend Holiday Inn Express to anyone looking for a comfortable and enjoyable hotel experience.
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed twice because of the location on I-70 and being near red rocks. My only gripe is the carpet throughout is old and makes the hotel feel dirty. Otherwise it’s a decent hotel with great service and an indoor pool which is great for the kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Wanda

Stayed 1 night in Mar 2024

2/10 Terrible

Harmony

Stayed 1 night in Mar 2024

8/10 Good

Lori

Stayed 1 night in Mar 2024

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy friendly check in! Safe surroundings!
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities
Just what we were looking for- clean room, comfortable bed and lines, comfortable sitting chair, good coffee. Priced right!
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and felt safe for kids and I. Shower was great…good pressure/heat. Beds comfy. Everything was maintained pretty well.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and easy to get to. The only bad thing was that there wasn’t a hair dryer in the unit.
Stayed 1 night in Feb 2024

2/10 Terrible

Taras

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Receptionist sad that virtual card of hotels.com didn’t go thru so I was waiting hour while was investigating what’s going on. Hotel is okay but just payment problems. My end was clear , email confirmation + charge on my card.
Stayed 1 night in Feb 2024
Response from Andrew on 15 Feb 2024
Thank you for your feedback.Unfortunately, the card supplied by the 3rd party failed to work, and a new card needed to be given by the 3rd party you booked with. This is a very rare case, but unfortunately, only the 3rd party can fix this. We would, however, like to apologize for any inconvenience this caused during your check-in.Thank you.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super chill and the hotel was great!
Stayed 3 nights in Feb 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than losing the TV due to snow, the stay was great!!
Stayed 1 night in Feb 2024

10/10 Excellent

James, Boyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Easy access from I-70.
Stayed 1 night in Feb 2024

10/10 Excellent

scott, Lake Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 2 nights in Feb 2024

10/10 Excellent

scott, Lake Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Stayed 1 night in Feb 2024

2/10 Terrible

CHRYSTAL

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Tv did not work and there was no hot water
Stayed 1 night in Feb 2024

10/10 Excellent

Kari, Silt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and expedient! Came during a really bad snowstorm and was able to walk to family-friendly dinner options.
Stayed 1 night in Feb 2024

8/10 Good

Derek

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stay
Family needing a place to stay for the night. Hotel was clean and nice. Hot tub & pool. Breakfast was better than typical hotel free breakfast. Good sized rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly front desk staff upon check-in. Great breakfast. Plenty of parking.
Stayed 1 night in Jan 2024

8/10 Good

James N

Travelled with family
Breakfast was supposed to be ready at 630. Eggs finally brought out at 645. Gravy at 7. Biscuits at 710. We finally left at 730 and bacon/sausage was never brought out. Cook walked down the hallway at 710 didn’t show back up for over 10 minutes.
Stayed 1 night in Jan 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024