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Reviews of Fairfield Inn & Suites by Marriott Denver Tech Center North

3 out of 5
Fairfield Inn & Suites by Marriott Denver Tech Center North
5071 South Syracuse Street, Denver, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 286 reviews" "
Rating 8 - Good. 82 out of 286 reviews" "
Rating 6 - Okay. 18 out of 286 reviews" "
Rating 4 - Poor. 6 out of 286 reviews" "
Rating 2 - Terrible. 10 out of 286 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I formerly lived in DTC for 10 years and regularly stay at hotels in that area when I'm back in town visiting friends/family. This was my first time at the Fairfield, and I was impressed with the modern room decor, how clean and organized the front lobby was, and how personable and friendly the staff were. It was faultless and I really felt treated. Thank you - will stay again!
Stayed 3 nights in May 2024

8/10 Good

JOHN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I would have gave 5 stars the the front desk person was not hospitable and refused to do anything about others parking in the lot leaving no spaces for guests. Wouldn’t have been that big of deal if they don’t pre charge you $10 a day to park and there are no spaces to park in.
Stayed 2 nights in Mar 2024
Response from Kayla Stanworth, General Manager on 19 Mar 2024
Thank you John for the feedback, I sincerely apologize about the parking situation. If you are able to contact the hotel, I would gladly refund your parking if you had been charged. We appreciate you staying.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, looked brand new, delicious breakfast! Nothing to complain about!
Stayed 1 night in Mar 2024
Response from Kayla Stanworth, General Manager on 19 Mar 2024
Thank you ! We appreciate you staying

10/10 Excellent

C

Stayed 1 night in Mar 2024
Response from Kayla Stanworth, GM on 22 Apr 2024
Thank you!

6/10 Okay

Lauren

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Kayla Stanworth, General Manager on 26 Feb 2024
Thank you for your feedback, I sincerely apologize that we fell short of your expectations.

2/10 Terrible

Seth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kayla Stanworth, General Manager on 14 Feb 2024
Thank you for your response, We apologize we fell short during your stay.

10/10 Excellent

Jaylynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice area.
Stayed 1 night in Dec 2023
Response from Kayla Stanworth, General Manager on 3 Jan 2024
Thank you!

8/10 Good

Kristine

Stayed 1 night in Dec 2023
Response from Kayla Stanworth, General Manager on 3 Jan 2024
Thank you, we are glad to hear you enjoyed your stay.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kayla Stanworth, GM on 1 Jan 2024
Thank you for your positive feedback, we are delighted to hear you enjoyed your stay.

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kayla Stanworth, General Manager on 12 Dec 2023
Thank you! We are delighted to hear you enjoyed your stay.

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Kayla Stanworth, GM on 1 Jan 2024
Thank you for your feedback!

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff was friendly and accommodating. Highly recommend.
Stayed 6 nights in Nov 2023
Response from Kayla Stanworth, General Manager on 12 Dec 2023
Thank you! We are so happy to hear you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Dustin

Stayed 2 nights in Nov 2023
Response from Kayla Stanworth, General Manager on 9 Nov 2023
Thank you!

10/10 Excellent

Jerome

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Room was very nice
Stayed 1 night in Sep 2023
Response from Kayla Stanworth, General Manager on 9 Nov 2023
Thank you!

10/10 Excellent

Erika

Stayed 1 night in Oct 2023
Response from Kayla Stanworth, General Manager on 9 Nov 2023
Thank you!

8/10 Good

Brook

Stayed 1 night in Oct 2023
Response from Kayla Stanworth, General Manager on 9 Nov 2023
Thank you!

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Kayla Stanworth, General Manager on 2 Oct 2023
Thank you!

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Kayla Stanworth, General Manager on 17 Sept 2023
Thank you!

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, Great staff and Great location
Stayed 1 night in Sep 2023
Response from Kayla Stanworth, General Manager on 17 Sept 2023
Thank you for the feedback! We are glad to hear you enjoyed your stay.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in the Tech Center
good location, clean, staff friendly and accommodating. Our only complaint was a very noisy upstairs guest that was dancing all night over our heads.
Stayed 1 night in Sep 2023
Response from Kayla Stanworth, General Manager on 13 Sept 2023
Thank you for your feedback!

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was glad to stay in a room that is updated, clean and in proper repair.
Stayed 1 night in Sep 2023
Response from Kayla Stanworth, General Manager on 13 Sept 2023
Thank you!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and updated room with an excellent bathroom and shower for a very reasonable price. The staff were extremely nice and were willing to work with me when my trip was cut short.
Stayed 3 nights in Aug 2023
Response from Kayla Stanworth, General Manager on 5 Sept 2023
Thank you! We appreciate the positive feedback and hope to see you again soon.

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stevie
The 10.00 a day for parking was most annoying. Why do the customers have to pay extra if the hotel cannot police their own parking lot of unauthorized cars
Stayed 3 nights in Aug 2023
Response from Kayla Stanworth, General Manager on 9 Aug 2023
Thank you for your feedback, we appreciate you staying with us.

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Kayla Stanworth, General Manager on 4 Aug 2023
Thank you!

6/10 Okay

John

Liked: Cleanliness, staff & service
None
Stayed 1 night in Jul 2023
Response from Kayla Stanworth, General Manager on 5 Sept 2023
Thank you for your response.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
2 night stay
The ladies at the front desk were amazing. They were so helpful and one even lent us her personal charging cord since ours wasn't working. She went above and beyond. The room could have been cleaner. A fork was on the floor and a really long hair in the sheets. Otherwise it was great.
Stayed 2 nights in Jul 2023
Response from Kayla Stanworth, General Manager on 18 July 2023
Thank you for the feedback! We will make sure to forward your comments regarding the housekeeping issues.

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kayla Stanworth on 18 July 2023
Thank you!

10/10 Excellent

Zander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Is nice
Stayed 1 night in Jul 2023
Response from Kayla Stanworth on 17 July 2023
Thank you!

2/10 Terrible

Michael

Stayed 1 night in Jul 2023
Response from Kayla Stanworth, General Manager on 9 Aug 2023
Thank you for your feedback, We apologize we fell short during your stay.

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Kayla Stanworth on 17 July 2023
Thank you !

10/10 Excellent

Gary, Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay easy to get to places
Stayed 3 nights in Jul 2023
Response from Kayla Stanworth on 12 July 2023
Thank you for your feedback

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service. We live over 6 hours away. Called just over halfway there to inquire about a pack and play. We were told they had overbooked by 3 rooms and would get back to us in 15 minutes. Didn’t hear back from them until we were in their parking lot in which they told us we unfortunately did not have a room. Front desk person was extremely rude and unhelpful. Not willing to let us speak to a manager. When we finally did the manager told us they knew over a week ago they were booked and that this had happened the day before as well. When I asked why they weren’t watching it more closely if it was already an issue all I got was excuses. She said at least they had contacted me to let me know, in which I corrected her and said no I had contacted them and then it took over 3 hours for them to figure out whether or not I had a room. I asked why they weren’t letting people know until 7:30 at night. They did not do anything to help make this right or help get us a room. We were stuck in limbo over 6 hours from home with 2 small children on a holiday weekend.
Stayed 2 nights in Jul 2023
Response from Kayla Stanworth on 12 July 2023
Thank you for your feedback, I apologize we fell short and have reached out to you directly on this topic regarding the conversation we had that evening in attempts to accommodate you elsewhere.

4/10 Poor

Jackie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dissapointed in the facility. The sofa sleeper was filthy. Could not use it. Could hear the person sleeping in the next room and lots of noise from outside too
Stayed 2 nights in Jun 2023
Response from Kayla Stanworth on 5 July 2023
Thank you for your feedback, I am sorry to hear you did not enjoy your stay.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Amazing dining options close by and right by the highway. Very clean, housekeepers were great.
Stayed 3 nights in Jun 2023
Response from Kayla Stanworth on 5 July 2023
Thank you!

10/10 Excellent

Cindy

Stayed 3 nights in Jun 2023
Response from Kayla Stanworth, General Manager on 4 Aug 2023
Thank you!

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 1 night in Jun 2023
Response from Kayla Stanworth on 5 July 2023
Thank you!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Kayla Stanworth on 5 July 2023
Thank you!

10/10 Excellent

Candace

Stayed 1 night in Jun 2023
Response from Kayla Stanworth on 5 July 2023
Thank you!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, cleanliness a plus. Comfortable bed. Great viewing options, free Showtime library, able to login to Netflix, nice selection of cable TV channels. Overall highly recommend this property.
Stayed 2 nights in Jun 2023
Response from Kayla Stanworth, Guest Services Manager on 7 June 2023
Thank you Andrew for your feedback!

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kayla Stanworth, Guest Services Manager on 6 June 2023
Thank you for your response!

4/10 Poor

Michaella, Laramie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There was no one at the front desk when we arrived. The AC unit in our room was not working properly. It started out the night chirping and by the morning was making loud rumbling sounds. It made sleep difficult.
Stayed 1 night in May 2023
Response from Shane Doss, General Manager on 17 May 2023
Good day Michaella. I do apologize for the eperiences you had while at our hotel. We always want to ensure each of our guests have positive interactions with the team, and not being present at the desk didn't help. Please know that this is not typical of our hotel, and hopefully you will give us another shot when you are in town in the future.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated room, comfy bed and friendly staff!
Stayed 1 night in May 2023
Response from Shane Doss, General Manager on 17 May 2023
Amanda, Thank you so much for the kind words abour our Fairfield Inn & Suites Denver Tech Center North. It definitely makes your morning that much better with the comfy bed to sleep in! I hope to see you again soon.

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and tucked away, limited mobility access for people with wheelchairs. Overall very clean, felt safe, good price too.
Stayed 3 nights in Apr 2023
Response from Peter P on 5 May 2023
Dear Ryan,On behalf of the entire hotel team, I want to thank you for sharing about the awesome experience you recently had with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Peter P.Front Office Supervisor

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2023
Response from Kayla Stanworth, Guest Services Manager on 6 June 2023
Thank you for your feedback!

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Charges for self parking when you rode in an UBER
the hotel was clean. I didnt eat at the hotel because the conference I was attending was next door and they provided breakfast. Because the conference I was attending was letting out at 1:30 I asked for a late check out of 2pm and they accommodated it and I was thankful. My issue is that as I road to the airport in an Uber that I got an email saying they charged my credit card for 2 nights of self-parking. I did not have a car nor use their parking. I arrived at and left the hotel in an Uber. I call the hotel and they said they were correcting it, but have not yet seen a revision or credit back and will likely have to contest the charge with my credit card.
Stayed 2 nights in Apr 2023
Response from Shane Doss, General Manager on 17 May 2023
It is unfortunate that you did not have a great experience at our hotel. We always strive to deliver an outstanding experience for our guests. I apologize we failed to give you that. If you do not see the credit for parking, please let us know. We will correctly the billing issue.

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Shane Doss, General Manager on 17 May 2023
Thank you for staying with the Fairfield Inn & Suites Denver Tech Center North!

10/10 Excellent

Olga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I tripped on the way out due to entrance . There was a curb. The entrance was not baggage friendly.
Stayed 2 nights in Apr 2023
Response from Shane Doss, General Manager on 17 May 2023
Olga, thank you for the great rating for the Fairfield Inn & Suites Denver Tech Center North. I do apologize that you tripped on the way out of the hotel. I have made a note of your comments and will share them with those above property team members to see if there is anything that can be done. Again, thanks for the "5", and we hope to host you again when you are in the Denver area.

10/10 Excellent

Robert E.

Stayed 1 night in Mar 2023
Response from Shane Doss, General Manager on 17 May 2023
Robert E., we appreciate you staying with us at the Fairfield Inn & Suites Denver Tech Center North. We hope to see you again soon!

8/10 Good

Clifford

Stayed 1 night in Mar 2023
Response from Peter Nguyen on 14 Mar 2023
Dear Clifford, Thank you for taking the time to share with us the great experience you had on our property.Please visit us again when ever visiting the DTC

10/10 Excellent

Jeri

Stayed 4 nights in Feb 2023
Response from Peter Nguyen on 14 Mar 2023
Dear Jeri,Thank you for taking the time to leave such a wonderful review about your recent stay here at the Fairfield Inn DTC North. We hope to become your go to property when you are visiting the DTC area