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Hera City Hotel

Hotel in Denizli with full-service spa and free breakfast

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Discover tranquility at Hiera City Hotel in Pamukkale. Enjoy a traditional Turkish bath for the perfect unwind. The hotel offers continental breakfast, WiFi throughout, and a helpful concierge to connect you with local attractions.

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Room

Minibar, desk, free WiFi, bed sheets

Classic Room

Highlights

Balcony
Air conditioning
LED TV
Hairdryer
Rainfall showerhead
Minibar
Satellite channels
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Minibar, desk, free WiFi, bed sheets

Economy Room

Highlights

Balcony
Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Hairdryer
Minibar
Satellite channels
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the area

Map
Turan Gunes Cd. No 72 Pamukkale Denizli, Denizli, Denizli, 20150

What's nearby

  • Denizli State Hospital - 17 min walk - 1.5 km
  • Forum Camlik - 4 min drive - 3.8 km
  • Pamukkale University - 5 min drive - 5.3 km
  • Laodicea Ruins - 8 min drive - 7.1 km
  • Pamukkale Thermal Pools - 31 min drive - 27.2 km

Getting around

  • Denizli Station - 5 min walk

Restaurants

  • ‪Beltaş Garaj Restaurant & Cafe - ‬4 min walk
  • ‪Tolunay Izgara - ‬2 min walk
  • ‪Cafe Lemar - ‬4 min walk
  • ‪özlem çay ve tost salonu - ‬2 min walk
  • ‪Ottoman Cafe - ‬1 min walk

About this property

Hera City Hotel

Hotel located in Pamukkale
At Hera City Hotel, you can look forward to free continental breakfast, dry cleaning/laundry services and a full-service spa. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a Thai massage or aromatherapy. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free valet parking
  • Wedding services, a ballroom and a lift
  • Concierge services, a 24-hour front desk and a porter/bellboy
Room features
All 80 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and minibars.
Extra conveniences in all rooms include:
  • Rainfall showers, hairdryers and shampoo
  • 24-inch LED TVs with satellite channels
  • Balconies, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LED TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 2022-20-0055

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hera City Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hera City Hotel?

Valet parking is free at this property.

What time is check-in at Hera City Hotel?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Hera City Hotel?

Checkout is at 11:00 AM.

Where is Hera City Hotel located?

Located in Pamukkale, this spa hotel is within a 15-minute walk of Ataturk and Ethnography Museum, Babadağlılar Bazaar, and Sumer Park AVM. Denizli Chamber of Commerce and Rag Doll Museum are also within 15 minutes. Denizli Station is 5 minutes by foot.

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Reviews

Hera City Hotel Reviews

6.4

6.0

Cleanliness

5.2

Amenities

7.2

Staff & service

6.2

Eco-friendliness

6.0

Property conditions & facilities
Rating 10 - Excellent. 24 out of 88 reviews
Rating 8 - Good. 15 out of 88 reviews
Rating 6 - Okay. 19 out of 88 reviews
Rating 4 - Poor. 12 out of 88 reviews
Rating 2 - Terrible. 18 out of 88 reviews

Reviews

10/10 Excellent

fadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location near bus station, clean
Stayed 1 night in Apr 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

Real value for money with great and affordable spa, sauna and massage options available. Also, very close to the bus terminal.
Stayed 1 night in May 2024

8/10 Good

Abdul

Liked: Staff & service, amenities, property conditions & facilities
Will be back next year :)
Stayed 4 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Just in a convenient location

Pro: close to train & bus station Cons: stingy supplies (1 very thin 2-3mm toilet paper roll, broken hairdryer, non functional socket, 1 bath towel/ 1 hand towel/ 1 floor mat for 2 persons); no hangers nor hooks in the whole room except one 20” rail in bathroom; poor shower design: water all over the bathroom & very narrow even for me (155 cm 45kg)
Stayed 1 night in Mar 2024

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money hotel near Denizli bus station.

The hotel is exactly what we needed as base to visit Pamukkale and Efes (Ephesus) without lugging our baggages everywhere we go. The Denizli bus station is literally just 2-5 minutes away depending on one's pace. The staff speaks little English and does things with a lot of kindness. We were generously allowed to check in earlier (got lucky there was availability). For the price we have paid per night, I am even surprised there is a personal fridge in the room and that breakfast was included, although I didn't get the chance to eat as we always leave the hotel early. There was ample parking nearby and car rental companies are a few minutes walk away. Enterprise is within the same block towards the main avenue. The building and facilities have seen better days, but we are overall satisfied.
Stayed 2 nights in Oct 2023

6/10 Okay

Jean-paul

Liked proximity to the bus station. Didn't Like the state of the hotel,it had seen better Days.
Stayed 3 nights in May 2025

2/10 Terrible

Zarifa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty and do not waste your money! We booked for 3 nights but we checked out in next day. Is a decent price in Expedia and close to the bus station but it’s really dirty, disgusting room, all blankets and sheets has a stain the bathroom so dirty! Air conditioning smells so bad, water is cold no heater, scary place to stay on this hotel and you gonna be really sick.Do not waste your money on this hotel!
Stayed 3 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rezalet

Temiz ve rahat değildi fotoğraftaki gibi değil ben memnun kalmadım. Yatak örtüsünde lekeler vardı tuvalet çok küçük hijyenik değil televizyon çalışmıyor gece otelden çıktım biraz daha maliyeti gözden çıkarıp mutlaka daha iyi yerlere yönelinmeli. Tek avantajı otogara yakın olması.
Stayed 1 night in Apr 2025

10/10 Excellent

fadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, location
Stayed 1 night in Mar 2025

2/10 Terrible

Furkan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr dreckig, hantücher gelb, dusche ecklig, türe nicht sicher, extrem laut, alles verostet, decke fällt ab also das ist nicht einmal 1 steen wert sowas habe ich noch nie gesehen. Keine Ahnung woher die guten Bewertungen. Leidee kann ich kein video anhängen ansonsten hätte ich das alles zeigen können eine reine Katastrophe. Was gut war das frühstück aber das wars auch
Stayed 1 night in Feb 2025

2/10 Terrible

Tareq

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses Hotel war eine absolute Katastrophe und alles andere als wie beschrieben! Schon beim Betreten des Zimmers hatten wir ein äußerst unangenehmes Gefühl. Es war extrem staubig, die Luft abgestanden, und der Zustand des Zimmers war einfach nur erschreckend: kaputte Fenster, weiße Flecken an den Wänden, und eine Toilette im Badezimmer, die schlichtweg ekelhaft war. Die eine Lampe funktionierte nicht, und die Atmosphäre im Raum war düster und heruntergekommen. Die Mitarbeiter vor Ort waren überhaupt nicht entgegenkommend, als wir diese Missstände angesprochen haben. Dazu kam, dass man die ganze Zeit das Gefühl hatte, hier nicht sicher zu sein. Es wurde offensichtlich nicht darauf geachtet, dass sich Gäste hier wohlfühlen. Besonders beunruhigend war der Eindruck, dass es sich hierbei eher um ein Stundenhotel handelt, das definitiv nicht zum Ausruhen geeignet ist. Wer in der Nähe des Bahnhofs schlafen möchte, sollte lieber etwas mehr Geld investieren – es lohnt sich definitiv! Wir waren dort mit meiner schwangeren Frau und sind nach nur einer Stunde ausgecheckt, weil die Zustände absolut inakzeptabel waren. Dank des Expedia-Teams, das sehr hilfsbereit war, konnten wir kurzfristig eine neue Unterkunft finden. Ich kann nur jedem raten, sich hier nicht auf einen Aufenthalt einzulassen! Zudem stellte sich heraus, dass das Hotel vor Ort den Namen Hera Hotel trägt und nicht, wie in der Buchung angegeben, Hiera Hotel.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Otogar, tren garı ve merkeze çok yakın + en ucuzu

Eski bir otel, yataklar & havlular temiz, kahvaltı vasat. Hiera mı olsun yoksa Hera mı olsun, karar verememişler ismine. Belli ki bütçeleri çok kısıtlı. Ama buna rağmen, eski de olsa, ellerindeki odaları ve asansörü daha temiz, daha hijyen, daha küften arındırılmış, bozuk olan ekipmanları tamir vs. edebilmiş tutabilirlerdi. Kat görevlisi işini çok gürültü çıkararak yapıyor. ⭐⭐⭐ verdim, zira çok daha kötülerini gördüm. Umarım kendilerini geliştirirler zira konumları mükemmel.
Stayed 1 night in Dec 2024

4/10 Poor

Savas

Disliked: Cleanliness
Normal bir yerdi çok bir beklenti içinde olmamak gerek
Stayed 1 night in Aug 2024

2/10 Terrible

Ömer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel o kadar pistiki anlatamam ben hayatımda ilk defa böyle bir pis ve kötü hotel gördüm temizlik hijyen sıfır ve hotel resmen dökülüyor buranın sahibi kesinlikle birayla hiç ilgilenmiyor bırakmış hhiteli kendi haline yazıklar olsun böyle işletmecilere sağlık bakanlığı hiçmi bu hoteli kontrol etmiyorlar hayret İYİKİ bir gecelik almışım HİÇ BİR İNSANA TAVSİYE ETMEM BU KADAR NOKTA 😤🙄😷😡
Stayed 1 night in Sep 2024

8/10 Good

Jan

Liked: Staff & service, property conditions & facilities

Ok

Good location, good view from the room. The staff was nice and helpfull. Breakfast was OK. Beds weren’t really comfortable and the condition of the barhroom wasn’t perfect. There were cigarettes in the ashtray on the balcony.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaç yıldızlı otel de bir kettle bile yoktu. Banyoda wc den su sızıyor. Sac kurutma makinesi milattan kalmaydi ve çalışmıyordu.kahvalti güzeldi
Stayed 1 night in Aug 2024

4/10 Poor

Ismail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Görsele aldanmayın.

Görsellerde otel gayet iyi duruyordu. Konum olarak ulaşım kolay kendi aracınızla gidince otel tanıtım da otopark yeri var diyor lakin sadece 10 araçlık yer oda yolda resimlerde görünen yan boş alan diğer otele ait. Bir gece için 2 oda tutmuştum 5 kişi konakladık. Odada tek temiz olan yataklardı. Banyo leş önceki misafirin kılı tüyü yerlerde banyoda aspiratör olmadığı için koku ve nem .aynadandan tutunda etjere kadar yalan yanlış yapılmış bir temizlik. Klima çalışmıyor pardon çalışıyor ama kendini soğutuyor. Odanın içi sauna gibiydi. Yerlerde odanın içinde ayak izleri ve toz . Odaların dolu olduğunu söyleyidikleri için başka odaya geçemedik. Neyseki akşam gelen recepsiyon görevlisi 2adet vantilatör le bir çözüm üretti. Ama tek kelimeyle rezalet bir otel. Bu kadar olumsuzluktan sonra kahvaltıdan da korkuyordum lakin Allah'tan o güzeldi. Yeterli düzeyde ve güzel bir ekip vardı orada. Kahvaltı için teşekkürler ama konaklama ve konfor rezalet.
Stayed 1 night in Aug 2024

8/10 Good

Olcay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merkezi iyi bir otel

Otel yıpranmışda olsa ihtiyacınızı karşılıuor. Fiyatına göre bence yüksek hizmet kahvaltı çok iyi
Stayed 1 night in Aug 2024

6/10 Okay

ferenc

Liked: Room comfort
Kis odafigyeléssel sokkal többet ki lehetne hozni a szállásból .. például lift padlószőnyegét már évekkel ezelőtt ki lehetett volna cserélni ..szobák falait újra festeni ahol szükséges ..
Stayed 1 night in Jul 2024

6/10 Okay

Samed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Heiara Otel Deneyimim

Personel güleryüzlü lakin odalarda temizlik konusunda problem var , perdeler yırtık dökülmüş , çarşaflar ve nevresimler pek temiz sayılmaz, banyoda şampuan mevcut değildi. Kahvaltı fena sayılmaz .
Stayed 1 night in Jun 2024

2/10 Terrible

Huri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bundan daha kötü bir otel olamaz! Korkunç!

Otel personeli güler yüzlü ve misafirperverdi. Kaldığım odanın duvarlarında küfler vardı. Mobilyalar kırık döküktü, buzdolabı çalışmıyordu. Banyo korkunçtu! Kireçlenmiş musluk başlıkları, günlük temizlik yapılmamıştı. Klozet rezervuarı kırık, tuvalet kağıdı yok. şampuan ve sabun lavabonun içinde. Bu çünkü bu küçük malzemeleri koyacak kadar bir raf yada dolap yoktu. Diş fırçamı, diş macunu ve lens kabı gibi hijyen gerektiren kişisel malzemelerimi bile banyoya koyamadım. Odada telefon yoktu, resepsiyonla haberleşmek için aşağıya inmem gerekti. Odada kettle, çay kahve yoktu. Pansiyonlarda bile bu ufak ama misafir için önemli detaylara önem veriliyor ve mutlaka kullanıma hazır ve temiz bir şekilde bulunuyor. 3 yıldızlı bir otelde bunları bulamamak bence artık çok ayıp. Binanın ses izolasyonu yoktu. 36 derece sıcakta bile kapı pencere kapalı halde odada kalmama rağmen gündüz cadde gürültüsü olduğu gibi odanın içindeydi. Ayrıca otele gece 1'den sonra yatmaya gittiğimde de koridorun karşısındaki odada bir çift gece boyunca 12-13 set sex yaptı. Bütün detayları gözümün önünde canlanacak kadar net bir şekilde seslerini odamdan duydum. Bu çok iğrençti, hiç uyuyamadım. Sabah bir fincan kahve bile içemeyecek kadar otelden iğrendim. Uykusuz ve aç bir şekilde ayrıldım 8 saat araç kullanacağım yolculuğa çıktım. Bu yorgunlukla yolda kaza yapma ihtimalinin ne kadar yüksek olduğunu söylememe gerek yok sanırım. Otelde 1 gün kalmak hastalık yada bağıra bağıra gelen bir kazaya sebep olabilirdi!
Stayed 1 night in Jun 2024

4/10 Poor

ali

Disliked: Cleanliness, amenities, property conditions & facilities
Médiocre
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay. Will stay in the same accommodation if I visit again
Stayed 2 nights in Apr 2024

6/10 Okay

JAIME

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La ubicación es excelente si necesitas un alojamiento de paso, para ir a Pammukale por ejemplo, ya que está a escasos minutos de las estaciones de tren y autobús. El personal es correcto y han tenido la amabilidad de guardar mi equipaje despues del checkout, incluso me han permitido dejar varias cosas en la nevera. El desayuno esta incluido, si bien no me resultó muy apetecible. La cama es comoda y el ambiente silencioso. La falta de limpieza es el punto negativo de este hotel, se nota que la habitación no se ha limpiado desde hace mucho tiempo, en el baño había pelos de anteriores clientes y el suelo estaba encharcado, debajo de la cama pude encontrar desperdicios varios. Las instalaciones y la habitación necesitan cierta renovación pero los servicios basicos por lo menos funcionan (ascensor, tv, minibar, etc). El precio economico hace de este hotel una opcion aceptable para una estancia corta
Stayed 1 night in Apr 2024

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fuir

Chambre bruyante côté route impossible de dormir.equipements vétustes et très vieux.poignees qui ferment mal ,chasse d'eau cassée Frigo en panne.
Stayed 1 night in Apr 2024