Front of property - evening/night
Check availability

Reviews of Treebo Trip Casa Cyber DLF phase 3

3 out of 5
Treebo Trip Casa Cyber DLF phase 3
Lane Number V-39/2, DLF Phase 3, Sector 24, Gurugram

Reviews

7.8

Good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

3.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Ravikiran

Disliked: Cleanliness
Great location but average place to stay
We stayed for 3 nights at this place and was a nightmare with the Delhi cold. There was no heater and even after several requests we were not offered any. The cold was so bad that I feel ill. Also the room was in second floor without lift. Heaters are must during winter
Stayed 3 nights in Dec 2018

4/10 Poor

Rodrigo

Liked: Cleanliness
Disliked: Staff & service, amenities
Simple hotel in good location. 15 to 20 minute drive to the airport and 15 minute walk distance to Ambient Mall. Staff is very unfriendly and the room is a freezer. So if you're planning to stay there in the winter, I don't recomment at all. Wifi worked ok.
Stayed 2 nights in Dec 2018

2/10 Terrible

PJ

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room and bathroom both were dirty. Towels had dirt stains.
Stayed 1 night in Dec 2018

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
The staff really helped me. Good condition for the price.
Stayed 1 night in Mar 2018
Response from Team Treebo on 19 Mar 2018
Dear Guest, Thank you for choosing to stay with us. Thank you for your appreciation of the hotel and services. We look forward to hosting you during your future travels. Best Wishes

10/10 Excellent

Myung Hwan Kim, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Business stay near Ambiance mall
Had to stay for 3 days in gurgaon before leaving. Speed of WiFi is really impressive. I've been to many hotels in India as a travelers and I've never stayed in a place where WiFi is as fast as this. I would recommend to those who are looking for a business stay.
Stayed 3 nights in Oct 2017
Response from Treebo Hotels on 22 Nov 2017
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. We are glad that you enjoyed your stay with us. At Treebo, it is our top priority to provide a delightful experience for our guests. Thank you for recommending us. We look forward to having you back soon. Best Wishes, Revathi S Kumar, Treebo Hotels

8/10 Good

Kisho

Budget hotel close to airport
If you are looking for a budget hotel then this will do otherwise you will be disappointed. I needed somewhere to just stay few hours because my flight flew in really late so it served my purpose.
Stayed 1 night in Nov 2017
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your valued feedback. It was a pleasure hosting you. We are glad that you found the location convenient. We look forward to hosting you again. Best Wishes, Revathi S Kumar, Treebo Hotels

8/10 Good

Prem , Auckland, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel not fr from the airport
Hotel is great valie for the amount of money you pay. Staff is quite friendly and very considerate. I landed at 12am and needed something for the night as I had to catch another flight next afternoon. Check out time is 11am, but upon asking, they happily extended it until 12.30pm. Staff is very helpful. One thing, which, I liked particularly was, that your breakfast is included in the price and also served in the room. Just ring the reception. Room was clean and bathroom in good condition as well. Overall, GREAT VALUE FOR MONEY.
Stayed 1 night in Oct 2017
Response from Treebo Hotels on 3 Nov 2017
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your valued feedback. Thank you for appreciating our staff and services. We are glad that you found the location convenient. It was an absolute pleasure hosting you. We look forward to hosting you again. Best Wishes, Revathi S Kumar, Treebo Hotels

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Good food,unfriendly staff,room needs maintenance
1. Lost water in the bathroom twice while using it. 2. Power cutoff so many times i stopped counting but I guess it must be normal according to a local resident. The power cutoffs were very noticeable because the lights went out everytime the hotel switched to/from the power generator. I'm happy that they have power generator that's why I'm still giving a good overall rating. 3. The staffs (all male) weren't friendly (they never smiled even once but it could be their culture) at all but they brought water and food quick enough when we asked for it. 4. They dont have a dining area with buffet, which I expected initially because of a cardboard notice found inside the room but found out later it wasnt true. 5. The door to the bathroom doesnt close properly, you have to slam it shut everytime and I got stuck at least 3x inside because when you do close the door it was difficult to open because the door is too tight against the door frame. 6. Twice they forgot to give us new bar soaps after housekeeping but they gave it when I asked for it. 7. Once when I requested for fresh towels in the afternoon around 2pm they said they dont have extra towels but after I complained at the Treebo Customer Care they gave it. 8. The room seems to be quite old and needs maintenance but it is still functional. 9. Their food is quite expensive but really delicious and they have free RO water but you have to specifically tell them you want the free water. 10. No safe.
Stayed 7 nights in Jul 2017
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely look into the issues highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Revathi S Kumar Treebo Hotels

8/10 Good

vivek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Overall good value for money
Stayed 1 night in May 2017
Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Revathi S Kumar, Treebo Hotels

10/10 Excellent

Abhinav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Guest, Thank you for your rating. We are glad that you enjoyed your stay with us. At Treebo, we constantly keep reinventing ourselves to provide a delightful experience to our guests. Please choose us for your future travels as well. Regards, Revathi S Kumar, Treebo Hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services
Good food , Nice rooms, good services , helpful and quick staff, Room could be more spacious but overall the hotel is amazing . My stay in treebo is fantastic
Response from Treebo Hotels on 26 Apr 2017
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. It was an absolute pleasure hosting you and we are glad that you had a good stay. Thank you very much for your appreciation. We look forward to hosting you again. Best Wishes, Revathi S Kumar, Treebo Hotels

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel excelente
Un excelente servicio en un sector muy tranquilo de la ciudad. Es perfecto para llegar del aeropuerto por primer vez. El equilibrio precio / beneficio es completamente perfecto. De hecho, es mucho mejor que otros hoteles de precio mayor. Repetiré sin dudarlo cuando regrese a DELHI.
Stayed 1 night in Feb 2019

10/10 Excellent

from jp, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Cyber hub!
just an amazing hotel. staff can speak english pretty well, so guests from overseas can communicate well.
Stayed 1 night in Sep 2017
Response from Treebo Hotels on 8 Sept 2017
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Treebo, it is our top priority to provide a delightful experience to our guests. We are glad you found the location convenient. Thank you for appreciating our ambiance, facilities,staff and food. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again. Best Wishes, Mazeen, Treebo Hotels

10/10 Excellent

from, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel!
Staff can speak English well. it is very good for traveler and business man from overseas and I do not know the detail, but Overseas guest can not stay some Indian hotels because of some issue. But this hotel is fine so you can stay smoothly even you come from other countries/
Stayed 3 nights in Aug 2017
Response from Treebo Hotels on 6 Sept 2017
Dear Guest, Thank you for choosing to stay with us and sharing your valued feedback. At Treebo, it is our top priority to provide a delightful experience to our guests. Your kind words will definitely encourage and motivate us as we strive towards doing so. We really enjoyed hosting you. Thank you very much and we look forward to hosting you again. Best Wishes, Mazeen, Treebo Hotels