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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Guest reviews

4.5 out of 5 Wonderful
996 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationGurudwara Bangla Sahib7 min walk
Popular LocationRashtrapati Bhavan11 min drive
Popular LocationIndia Gate14 min drive
AirportDelhi (DEL-Indira Gandhi Intl.)44 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed
  • Horizon Deluxe, Room, 1 King Bed

    4.2/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsHorizon Deluxe, Room, 1 King Bed
  • Executive Suite

    4.5/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 5
    More detailsExecutive Suite
  • Deluxe Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsDeluxe Room, 2 Single Beds
  • Horizon Deluxe, Room, 2 Single Beds

    Room amenities

    • 27 sq m
    • Sleeps 3
    More detailsHorizon Deluxe, Room, 2 Single Beds
  • Horizon, Premier Room, 1 King Bed

    Room amenities

    • 36 sq m
    • Sleeps 3
    More detailsHorizon, Premier Room, 1 King Bed
  • Premier Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 36 sq m
    • Sleeps 4
    More detailsPremier Room, 1 King Bed

About this area

New Delhi

Located in Connaught Place neighbourhood, Shangri-La's - Eros Hotel, New Delhi is connected to a shopping centre. India Gate and Rashtrapati Bhavan are notable landmarks, and travellers looking to shop may want to visit Chandni Chowk. Travelling with kids? Consider Worlds of Wonder, or check out an event or a game at Jawaharlal Nehru Stadium. Our guests appreciate the hotel's central location.
View map
Popular Location

What's nearby

  • Gurudwara Bangla Sahib - 7 min walk
  • Indira Gandhi Memorial - 4 min drive
  • Rashtrapati Bhavan - 11 min drive
  • India Gate - 14 min drive
  • Sir Ganga Ram Hospital - 16 min drive

Getting around

  • Patel Chowk Station - 2 min walk
  • New Delhi Station - 3 min drive
  • AirportDelhi (DEL-Indira Gandhi Intl.) - 44 min drive

Restaurants

  • Tamra — 1 min walk
  • Mister Chai — 1 min walk

About this property

Shangri-La's - Eros Hotel, New Delhi

5-star luxury hotel connected to a shopping centre in Connaught Place
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge and a coffee shop/café are on-site. All 320 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include DVD players, fridges and LCD TVs.
Shangri-La's - Eros Hotel, New Delhi offers 320 forms of accommodation with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in December 2017.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, CHI, The Spa. Services include deep-tissue massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self parking
  • Free uncovered valet parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: INR 1593 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property – December 2017

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 1:00 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 1593 per person (approximately)
  • Airport shuttle fee: INR 3832 per room (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Shangri La's Eros Hotel New Delhi
Shangri La's Eros Hotel
Shangri La's Eros New Delhi
Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
Shangri-La's Eros New Delhi
Shangri-La's Eros
Shangri's Eros Hotel New lhi
Shangri La's Eros Hotel, Delhi
Shangri-La's - Eros Hotel, New Delhi Hotel
Shangri-La's - Eros Hotel, New Delhi New Delhi
Shangri-La's - Eros Hotel, New Delhi Hotel New Delhi

Frequently asked questions

Can I cancel my reservation for free at Shangri-La's - Eros Hotel, New Delhi and receive a full refund?
Yes, Shangri-La's - Eros Hotel, New Delhi offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La's - Eros Hotel, New Delhi cancellation policy on our site for more details about any exclusions or requirements.
Does Shangri-La's - Eros Hotel, New Delhi have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Shangri-La's - Eros Hotel, New Delhi pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La's - Eros Hotel, New Delhi?
Self-parking and valet parking are free at this property.
What time is check-in at Shangri-La's - Eros Hotel, New Delhi?
Check-in is from 2:00 PM to 1:00 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Shangri-La's - Eros Hotel, New Delhi?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Shangri-La's - Eros Hotel, New Delhi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of INR 3832 per room, one-way, applies.
Where is Shangri-La's - Eros Hotel, New Delhi located?
This family-friendly New Delhi hotel is located in the historical district, within 2 mi (3 km) of India Gate and Rashtrapati Bhavan. Jama Masjid and Lodhi Garden are also within 3 mi (5 km). Patel Chowk Station is only a 2-minute walk and Shivaji Stadium Station is 12 minutes.
4.5
Wonderful
996 reviews
5 - Excellent
660
4 - Good
257
3 - Okay
49
2 - Poor
19
1 - Terrible
11

4.7/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
A great hotel! We’ll definitely stay again in our next trip.
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Wonderful property and attentive staff. Enjoyed my stay.
Stayed 3 nights in Mar 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020