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Novotel New Delhi Aerocity Hotel

Photo gallery for Novotel New Delhi Aerocity Hotel

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, desk, laptop workspace
TV with satellite channels

Overview of Novotel New Delhi Aerocity Hotel

UNESCO Sustainable Travel Pledge

Novotel New Delhi Aerocity Hotel

4.0 star property

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Asset 2, Aerocity Hospitality District, IGI Airport New Delhi, New Delhi, Delhi N.C.R, 110037

Explore the area

  • Popular LocationWorldmark7 min walk
  • AirportDelhi (DEL-Indira Gandhi Intl.)13 min drive
  • Popular LocationDLF Emporio Vasant Kunj18 min drive
  • Popular LocationDLF Promenade Vasant Kunj18 min drive

Choose dates to view prices

About this area

New Delhi

Located in Aerocity neighbourhood, Novotel New Delhi Aerocity Hotel is connected to a railway/underground station. Rashtrapati Bhavan and India Gate are notable landmarks, and travellers looking to shop may want to visit Worldmark and DLF Emporio Vasant Kunj. Delhi National Railway Museum and Delhi Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.
Visit our New Delhi travel guideOpens in a new window
Map

What's nearby

  • Worldmark - 7 min walk
  • DLF Emporio Vasant Kunj - 18 min drive
  • DLF Promenade Vasant Kunj - 18 min drive
  • Fortis Hospital - 21 min drive
  • Dada Dev Mandir - 30 min drive

Getting around

  • Delhi Aero City Station - 10 min walk
  • New Delhi Palam Station - 11 min drive
  • Indira Gandhi International Airport (DEL) - 13 min drive

Restaurants

  • Pluck - 3 min walk
  • K3 - 4 min walk
  • AnnaMaya - 4 min walk
  • Bella Italia - 6 min walk
  • Citrus Cafe - 7 min walk

About this property

Novotel New Delhi Aerocity Hotel

Eco-friendly hotel connected to a shopping centre in New Delhi with full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar and a snack bar/deli are on-site.
Novotel New Delhi Aerocity Hotel offers 400 accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

Pullman Spa & Salon has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: INR 599-999 for adults and INR 299-599 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Food Exchange
  • Quoin
  • Cafe Pluck

Things to do

  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12712 square feet)
  • Meeting rooms - 16

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • In-room accessibility
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Turndown service

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South West
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Hotel
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Parking included
Parking included
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of INR 1000 per pet, per night

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 2000 per stay.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Breakfast fee: between INR 599 and INR 999 for adults, and INR 299 and INR 599 for children (approximately)
  • Airport shuttle fee: INR 1200 per vehicle (one-way, maximum occupancy 02)
  • Pet fee: INR 1000 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 2000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub

Property is also known as

Novotel New Delhi Aerocity Hotel
Novotel Aerocity Hotel
Novotel Aerocity
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity Hotel Hotel
Novotel New Delhi Aerocity Hotel New Delhi
Novotel New Delhi Aerocity An AccorHotels Brand
Novotel New Delhi Aerocity Hotel Hotel New Delhi

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 331 out of 723 reviews
5 - Excellent 46%
Rating 4 - Good. 222 out of 723 reviews
4 - Good 31%
Rating 3 - Okay. 81 out of 723 reviews
3 - Okay 11%
Rating 2 - Poor. 43 out of 723 reviews
2 - Poor 6%
Rating 1 - Terrible. 46 out of 723 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and helping. Location was a big plus. All n all a comfortable stay.
Stayed 3 nights in Jul 2022

1/5 Terrible

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I have opted non-smoking room but its smoking room, tables surfaces are gummy
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel
Stayed 1 night in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel. I would say this is a strong 4 star and not 5 star. There are still many areas of improvement. - delivery and timing of room service - bell man services - front desk/warmth - we requested a late check out and the front desk was negotiating a chargeable rate. The initial rate provided for a half day extension was almost equal to a full day rack rate. Overall recommend the hotel. Good stay and we were comfortable with the kids.
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. safe surroundings. Polite staff
Stayed 1 night in Jul 2022