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Hotel Toronto

3.0 star property
Central hotel connected to the convention centre in New Delhi with free valet parking

Photo gallery for Hotel Toronto

Reception hall
Exterior
Reception hall
Frette Italian sheets, memory-foam beds, desk, soundproofing
In-room dining

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Laundry
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room

Frette Italian sheets, memory-foam beds, desk, soundproofing

Executive Room

Highlights

Soundproofed
Air conditioning
LED TV
Washer/dryer
Ceiling fan
Frette Italian bed sheets
Memory foam bed
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Frette Italian sheets, memory-foam beds, desk, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Washer/dryer
Ceiling fan
Frette Italian bed sheets
Memory foam bed
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
LED TV
Washer/dryer
Ceiling fan
Frette Italian bed sheets
Memory foam bed
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
LCD TV
Washer/dryer
Ceiling fan
Frette Italian bed sheets
Memory foam bed
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
10072 /1, Multani Dhanda, Paharganj, New Delhi, Delhi N.C.R, 110055

What's nearby

  • Chandni Chowk - 2 min drive - 1.8 km
  • Jama Masjid - 3 min drive - 2.6 km
  • Red Fort - 4 min drive - 3.3 km
  • Gurudwara Bangla Sahib - 4 min drive - 3.2 km
  • India Gate - 9 min drive - 5.0 km

Getting around

  • New Delhi Station - 14 min walk
  • Rama Krishna Ashram Marg Station - 14 min walk
  • Indira Gandhi International Airport (DEL) - 38 min drive

Restaurants

  • ‪Darbar - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Sita Ram Diwan Chand Chole Bhature - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Bikaner Sweets Corner - ‬3 min walk

About this property

Hotel Toronto

Hotel near Chandni Chowk
At Hotel Toronto, you can look forward to a free manager's reception, a rooftop terrace and dry cleaning/laundry services. In addition to a business centre and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking and valet parking
  • Limo/town car service, continental breakfast (surcharge) and extended parking
  • Express check-out, express check-in and wedding services
Room features
All guest rooms at Hotel Toronto feature thoughtful touches, such as 24-hour room service and air conditioning, in addition to amenities, such as late-night room service and free WiFi.
Extra conveniences in all rooms include:
  • Frette Italian sheets, memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LED TVs with digital channels
  • Ceiling fans, daily housekeeping and desks

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle up to 20 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: INR 2 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2012
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Frette Italian sheets
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 400 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately INR 2 per person
  • Airport shuttle fee: INR 1800 per vehicle (return)
  • Rollaway bed fee: INR 400 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Toronto New Delhi
Toronto New Delhi
Hotel Toronto Hotel
Hotel Toronto New Delhi
Hotel Toronto Hotel New Delhi

Frequently asked questions

Is Hotel Toronto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Toronto?

Self-parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Hotel Toronto?

Check-in begins at noon.

What time is check-out at Hotel Toronto?

Checkout is at noon.

Does Hotel Toronto provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of INR 1800 per vehicle applies.

Where is Hotel Toronto located?

Located in Paharganj, this hotel is 1.1 mi (1.8 km) from Ajmal Khan Road and 1.4 mi (2.3 km) from Chandni Chowk. Gole Market and Lady Hardinge Medical College are also within 1 mile (2 km). Rama Krishna Ashram Marg Station is 14 minutes by foot and Jhandewalan Station is 19 minutes.

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Hotel Toronto Reviews

Reviews

6.6
Rating 10 - Excellent. 13 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 10 out of 55 reviews
Rating 4 - Poor. 6 out of 55 reviews
Rating 2 - Terrible. 11 out of 55 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Uthaya

Liked: Room comfort
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

2/10 Terrible

Mari

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just horrible

Really horrible place, smelly and untidy. Could not recommend to anyone. Don't go there.

4/10 Poor

Laurianne

Disliked: Cleanliness, property conditions & facilities
Ma chambre était correcte si ce n'est l'eau glaciale. La chambre à mon ami était elle pleins d'insectes dans le lit...

6/10 Okay

Verified traveller

Muy justito en general

Nos cobraron más por hacer el check in antes de su hora. El hotel justito de limpieza,el aire acondicionado y el ventilador hacian mucho ruido y la calle es bastante ruidosa ruidosa.Además, entra luz por la ventana.Teniamos incluido el desayuno y después de avisar nosotros, nos dijeron que no habia opción de elegir y nos subieron a la habitacion 4 rebanadas de pan de molde sin tostar y unos tarritos muy escasos con mantequilla y mermelada con 2 zumos de tetrabrik pequeños.

4/10 Poor

adrian, zurich

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Below expectation ought to have shuttle service

Not what expected very disappointed by owner not staff

2/10 Terrible

Ammar, New Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel staff ever

I booked a room for two nights when I arrived exhausted after a long travel and after roaming around the location tryig to fin the hotel, with a stupid face the receptionist simply says we don't have empty rooms. No apology no sorry nothing. Piece of advice DON'T BOOK THIS HOTEL.

8/10 Good

Av

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and great value

We had two stays at hotel toronto and both were very good. We were upgraded to the family room which was quite nice and the staff were very accomodating and friendly with any questions. The room itself was quite clean and the rooms service also quite great. No complaints. The locations is good and just off the main street in Pharganj but can be a little tricky to find at first. Overall a great stay at a reasonable price, would come back here.

8/10 Good

ZABI, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for few days at this location. The guys at front desk were very helpful. They guided us about few location and sightseeing in Delhi that we weren't aware of. The morning breakfast was good and rooms were tidy and neat.

10/10 Excellent

great hotel, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff and hotel

excellent

2/10 Terrible

RESHMA, Amsterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nightmare!!! Never stay there!

This is the worst hotel ever. When we arrived there after a 30 hour journey they told us the hotel was full while we had paid in full in advanced. Then they offered us another hotel without informing us that it woukd be for 1 night only. When I heard after the first night that we had to shift again and that to a horrible hotel I called hotels.com to refund the rest of our stay. They promised to do so but after 2 weeks no trace of the money. This is sooo bad I cannot believe it. Now I have to chase hotels.com to get our money back, unbelievable. Never ever stay at Toronto they are not to trust.

2/10 Terrible

Mohit, jhansi

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was the worst stay I ever had, the management of the hotel was pathetic. The ppl at reception were rude. They even charge 300 extra for may friend who came for visiting me for an hour. The complimentary breakfast as also not up to mark. I will definitely not recommended, just be cause of the behavior of management and false policies.

2/10 Terrible

Naba, Toronto, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Credible- be aware

I booked a room in advance based on positive reviews I had seen online. The hotel was difficult for the airport taxi driver to locate. I informed the hotel about my booking 3 days ago and also requested info for a bus tour to Taj Mahal. When I got to the hotel, I was asked to pay. I said I would pay at the time of check out, to which the staff agreed. I was then told to follow a boy, but he took me outside. I asked whee we were going. He said to the other hotel because that one was full. He took me to the street to get an auto, for he said it is another 2-3 KMs away. I returned to the front desk and told that I'd like to cancel the reservation, to which he agreed. I went back to street, found an auto, put my luggage in and went to central Delhi to find another hotel, which I luckily did.

2/10 Terrible

Francisco J, Los Angeles, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BEWARE THIS HOTEL!

What I experienced at this hotel was absolutely ridiculous and I would not wish it upon my worst enemy. I arrived at about 7am to the lobby and had requested early check in weeks earlier. I spoke to reception and they said my room would be ready shortly, but after it started taking a while I said I would go sightseeing and come back later. Eventually, I returned to the hotel in the evening, exhausted after 24 hours of flying and a long day walking, getting used to Delhi, and sightseeing, to hear the news that my room was no longer available because a pregnant woman was staying there. This was interesting and sketchy because I had been told earlier that my room was available for me and just needed to be cleaned etc. Then the manager offered me an "upgraded" room in a nearby hotel, to which I had no choice but to relocate to, since they wouldn't budge on getting me a room at this one. Finally we arrive, and not only is the new room the exact same as what the other should have been (I.e. not an upgrade), but there was a disgusting, foul stench in the bathroom, which they knew about since they left the fans on, and no toilet paper. It is unbelievable that they gave me such a poor accommodation after all they put me through. Hotel staff, besides management, were polite, helpful and friendly. Pretty close to Connaught Place and New Delhi Station. AVOID at all costs.

2/10 Terrible

kat, virginia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't

My friend and I had a reservation and arrived at 1 30 am. The person checking us in was the owner. He decided that he was not going to give me a room at that hotel and that he was going to send me in a taxi (at our expense) to his other, newer property, wherever that was, I still don't know. He sent his bag boy with us to hail a cab/stand on the side of the road at 2 am. His bag boy wasn't going to come with us. 4 taxis go by and aren't willing to take us to this other place. At this point we were both very upset. The owner didn't even give me a receipt for the money that I had paid and when I tried to explain that we had a tour guide picking us up from his hotel that I had a reservation for that was due to arrive at 4 30 am the same day, he didn't care. At that point we got our money back. Tldr: owner of hotel didn't honor reservation.

4/10 Poor

Urmas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christian, Vienna

Liked: Staff & service, room comfort

Good bugdet hotel with phantastic bed quality

This hotel at the edge of Paharganj is a good budget option, especially because the bed was the best I had in one month of Indian budget hotels. It is really outstanding!! The room could have been a cleaner, but everything else was ok. The location is not great. The hotel is difficult to find at the end of a side street, and the hotel name is not lit in the night.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the station Little hard to get to

8/10 Good

Adrian Dorin, Wien

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Preis Leistung Verhältnis stimmt

Günstige Unterkunft, dafür schon ziemlich abgewohnt. Aufgrund Nebenstraße Lärm doch irgendwie erträglich. "Touristenaufschlag" für flughafenabholung und so, dafür zuverlässig.

2/10 Terrible

Miroslava

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE, PERIOD

Walked the streets of New Delhi (ND) for 14 hours, returned back to the room to find out there was no hot water. They attempted to fix the issue but couldn't; reception advised that they would move us to an alternate hotel 15-20 minutes further out of ND, but we had to leave in 5 hours so we kindly refused. I asked for a discount when the manager called asking to talk to me. He advised that all of ND was currently out of hot water (stop laughing those who are reading!) and that there was a problem with the river that supplied water to the city. I threw the phone back to the guy behind the desk and went back to my room. DO NOT STAY HERE, for the price was pathetic for what is actually on offer... the walls are literally dirty; stay a 10 minute walk to the south.

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Barney and Jess, Cambridge, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful Hotel off the noisy street

Had a nice stay at this hotel, extended by a day. Staff were amazing, tour to Agra had the safest driver we've seen in India so far. Also came to police station to translate when my phone was stolen on the street.

2/10 Terrible

Praveen, Santa Clara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was overbooked and no room at 2am! Avoid!

Please don't stay here. Go elsewhere if you can. I booked on hotels.com and I guess these people don't have a good coordination with Hotels.com/Expedia. I had to arrive in Delhi at 11pm but my flight got delayed and I ended up arriving at 12:30am. I don't speak much Hindi. By the time I got an Uber and reached here, it was close to 2am! It is in a small galli (or alley) in Paharganj. The staff were sleeping when I came. I had to wake them up. They opened the door and told me that they had overbooked all the rooms and I that I don't have a room now (even though guaranteed by hotels.com). The staff was nice and said they would take me to a "sister hotel" about a 10 min walk away from this one. It's 2am in the night and I was not prepared to walk for 10 min with my luggage in a new city where I don't speak the language. So, I just called up Hotels.com and booked myself on a nicer $100 per night hotel on Ashoka Road. This being India, despite booking on the internet, I guess it helps to call a day in advance and let them know when you are arriving and that you are arriving for sure! Don't risk it, stay at a better place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No sheets on bed, room very dirty, bathroom very approximative, back street entrance, no breakfast room. Maybe ideal for backpackers but not for us.