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Reviews of Hotel Southgate

3 out of 5
Hotel Southgate
C-18, Green Park Ext, Block C, Green Park Extension, Green Park, New Delhi, New Delhi

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Antariksh

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all. Very shabby for the price paid
Response from Hotel Southgate on 12 Dec 2022
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

4/10 Poor

Priya

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2022
Response from Hotel Southgate on 1 Dec 2022
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.We are very sorry to hear that you didn't have a great experience with us – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

10/10 Excellent

Manish

Stayed 2 nights in Sep 2022

2/10 Terrible

chandramouli

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

SURAJ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with reasonable price
Stayed 1 night in May 2022
Response from Ankit on 19 May 2022
Dear Guest, Thank you for the feedback. We are glad we could make your stay comfortable. We hope to serve you soon in near future. Regards Hotel Southgate New Delhi

10/10 Excellent

Gene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. The staff was friendly and helpful. The food was good and the rooms modern and clean. I would come back again.
Stayed 3 nights in Mar 2022
Response from Ankit on 19 May 2022
Dear Guest, Thank you for the feedback. It gives us immense happiness to know that you had comfortable stay. We hope to serve you soon in near future. Regards Hotel Southgate NewDelhi

10/10 Excellent

Naveen Kumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and friendly staff
Stayed 3 nights in Oct 2021
Response from Ankit on 17 Dec 2021
Dear Guest Thank you for the positive feedback. We hope to serve you soon in near future. Regards Hotel Southgate New Delhi

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location nice neighbourhood
Room was a bit small but comfortable . . . had a very small window . . . bar frig was nice. Breakfast in the basement looked rather sparce, which I did not partake.
Stayed 1 night in Dec 2019
Response from SOUTHGATE on 6 Jan 2020
Dear Guest, Thank you for providing your valuable feedback. We hope to welcome you soon in near future. Regards HOTEL SOUTHGATE NEW DELHI

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located small hotel
Hotel Southgate is a small hotel convenient to the Green park metro and very close to the shops and coffee houses of Green park market. It is well located in relation to access both the the airport and the major areas of South Delhi, and via the Metro easily accessible to the main tourist sites as well. The room was clean and spacious and quiet, with all basic amenities. The staff were polite and attentive. Breakfast included a nice choice of omelette, sausages, cereal, juice, and a shifting set of Indian vegetarian options (idlis or wadas, parathas, chole bhature, and so forth).
Stayed 3 nights in Dec 2018
Response from Sidhartth on 8 Jan 2019
Dear Guest, Thank you for your positive response. We are glad you enjoyed your stay with us and all the appreciation has been passed over to the departments. We hope to serve you soon in near future.

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018
Response from Hotel southgate on 28 Nov 2018
Dear Guest, THank you for positive your valuable feedback on Expedia. We value your feedback and we hope to serve you soon in near future. Assusring best services always Regards Hotel Southgate Delhi

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard working staff
Stayed 1 night in Jun 2018
Response from Pawan on 22 Aug 2018
Dear guest, Thank you very much for your kind words. We look forward to serve you again.

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and safety
I am from Sweden and I have during 16 years back visited India 11 times. When I compare a hotels own website with the real experience there is usually a big gap and disappointment between. But not this time! Hotel Southgate gives me a tangible proof of having a real insight and understanding of what a hotel guest needs and appreciates. That is what I call professionalism. This hotel has come a long way ahead comparing to other hotels in Delhi in the same price range! I am delighted! . PS. The food was also beyond my expectations:-)
Stayed 2 nights in Jan 2019
Response from Siddharth Kapoor on 16 Feb 2019
Dear Guest, Thank for the positive feedback. I am glad to hear from you that my team could make your stay a memorable one and you were satisfied with our services. We have passed over all the appreciation to each department. We hope to serve you soon in near future. Assuring you best services always. Regards Southgate