Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Pocono Inn & Banquet

2.5 out of 5
Pocono Inn & Banquet
101 broad street, Delaware Water Gap, PA

Reviews

7.6

Good

Rating 10 - Excellent. 11 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 3 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place easy to find quite place would recommend to others
Stayed 3 nights in Apr 2024
Response from shaik on 30 Apr 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

10/10 Excellent

monica

Liked: Cleanliness, amenities
Wonderful location..staff very pleasant
Stayed 2 nights in Apr 2024
Response from shaik on 16 Apr 2024
Dear Drake, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that you felt welcome during your visit and that our staff were polite and helpful. It's great to know that you Enjoyed our bar& drink. The overall appearance of the hotel. We take pride in maintaining a clean and pleasant environment for our guests. If you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that your future visits are equally satisfying. We hope to welcome you and your family back to our hotel in the future. Thank you once again for choosing us for your accommodation needs. Warm regards, Hotel Manager.

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from shaik on 15 Apr 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

10/10 Excellent

Shamecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here.Will definitely come back
Stayed 1 night in Apr 2024
Response from shaik on 15 Apr 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from shaik on 2 Apr 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

10/10 Excellent

HOPE, Bayonne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean and great price. Bed was hard but rook was clean and roomy.
Stayed 1 night in Mar 2024
Response from shaik on 11 Mar 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

6/10 Okay

Aaron

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
John I look nice 🐱 np m I'm We
Stayed 1 night in Mar 2024
Response from shaik on 8 Mar 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service
The quiet. Relaxing atmosphere
Stayed 1 night in Feb 2024
Response from shaik on 3 Mar 2024
thank you for your time to review us

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Fairly Good for a Budget Hotel
I was skeptical about staying at a Choice Hotels affiliate again. Prior rooms have had stains on the carpet, yellowed sheets, etc. This room was clean, but the shower curtain had weird stains on it. The bath towels were really small -- for a little child! There's no coffee maker in the room, and no coffee downstairs. Not horrible but also not impressed. If price is your primary factor, it's not bad.
Stayed 1 night in Feb 2024
Response from shaik on 24 Feb 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable to us as we work to improve our services. Our goal is to provide a comfortable and pleasant experience for our guests, and we regret that we fell short during your visit. We hope you might consider giving us another chance in the future, where we'll do our best to make your stay more enjoyable.

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place to spend the night before a day of skiing at Shawnee. Close to ski area and downtown East Stroudsburg. Property dated but room was clean and comfortable. On-site bar/lounge is a plus.
Stayed 1 night in Feb 2024
Response from shaik on 24 Feb 2024
Thank you for visiting us at pocono inn. I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at rodeway inn one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

Milton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonita
Stayed 2 nights in Feb 2024
Response from shaik on 24 Feb 2024
Thank you for visiting us at rodeway inn. I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at rodeway inn one you will remember forever. Therefore, your comments are very important to us.

2/10 Terrible

Megan

Stayed 1 night in Feb 2024
Response from shaik on 24 Feb 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable to us as we work to improve our services. Our goal is to provide a comfortable and pleasant experience for our guests, and we regret that we fell short during your visit. We hope you might consider giving us another chance in the future, where we'll do our best to make your stay more enjoyable.

6/10 Okay

Richard, Northport

Travelled with family
Liked: Staff & service
Location was affordable and convenient for a family trip to Shawnee mountain. Facility was adequate and is a low-budget motel. The pictures are deceiving and look nicer than the place really is. Hallways had a strong smell of ceigarettes, the room door had a damaged top hinge and required lifting from the handle to open and close. The hanger rack anchors were coming out of the wall and we couldn’t use it to hang our gear. Staff was friendly.
Stayed 1 night in Feb 2024
Response from shaik on 24 Feb 2024
Thank you for visiting us at pocono inn. I hope we achieved our goal of making your stay memorable by providing outstanding service. We strive to make the experience at rodeway inn one you will remember forever. Therefore, your comments are very important to us.

10/10 Excellent

mihir bhai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was awesome rooms are clean cheap price bar was wonderful
Stayed 4 nights in Feb 2024
Response from shaik on 15 Feb 2024
thank you for your time to review us

4/10 Poor

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very old and needs to be torn down and rebuilt
Stayed 1 night in Feb 2024
Response from shaik on 15 Feb 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable to us as we work to improve our services. Our goal is to provide a comfortable and pleasant experience for our guests, and we regret that we fell short during your visit. We hope you might consider giving us another chance in the future, where we'll do our best to make your stay more enjoyable.