Reception

Reviews of Fairmount Inn & Suites -Stroudsburg

2.5 out of 5
Fairmount Inn & Suites -Stroudsburg
101 Broad Street, Building B, Delaware Water Gap, PA

Reviews

6.8
Rating 10 - Excellent. 2 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 2 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from SHAIK on 20 May 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

10/10 Excellent

Kisha

Liked: Cleanliness, staff & service, property conditions & facilities
w
Stayed 1 night in May 2024
Response from SHAIK on 20 May 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

2/10 Terrible

mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Advertised as in and suites no suites old roadway in run down and dirty
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 2 May 2024
I'm sorry to hear that you were disappointed with your stay. We always aim to provide our guests with a comfortable and enjoyable experience, and it's disheartening to learn that we fell short of your expectations. We take your feedback seriously and will address the issues you've raised to ensure that we maintain the high standards we strive for. Thank you for bringing this to our attention. If there's anything specific you'd like to share about your experience or if there's anything we can do to make it right, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to have the opportunity to welcome you back in the future under better circumstances.

2/10 Terrible

benjamin

Stayed 1 night in Apr 2024
Response from SHAIK on 21 May 2024
Dear , Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are delighted to hear that you felt welcome during your visit and that our staff were polite and helpful. It's great to know that you Enjoyed our bar& drink. The overall appearance of the hotel. We take pride in maintaining a clean and pleasant environment for our guests. If you have any specific suggestions or if there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure that your future visits are equally satisfying. We hope to welcome you and your family back to our hotel in the future. Thank you once again for choosing us for your accommodation needs. Warm regards, Hotel Manager.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness
Excellent service service. Clean. Very outdated.
Stayed 1 night in Apr 2024
Response from SHAIK on 30 Apr 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.

6/10 Okay

Tiffany

Stayed 2 nights in Apr 2024
Response from SHAIK on 30 Apr 2024
It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you ever have any suggestions or if there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Thank you for your support and for choosing us as your accommodation. Warm regards, Hotel Manager.