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Reviews of Lemon Tree Hotel, Dehradun

3.5 out of 5
Lemon Tree Hotel, Dehradun
Pacific Mall, Jakhan, Rajpur Road, Dehradun, Uttarakhand

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 6 out of 47 reviews" "
Rating 4 - Poor. 3 out of 47 reviews" "
Rating 2 - Terrible. 5 out of 47 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

akhilesh

Travelled with family
Cigarette and smoke smell Lots of noise and shouting around
Stayed 3 nights in Dec 2023

4/10 Poor

vijay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old structure everything is old old old
Stayed 1 night in Nov 2023

10/10 Excellent

Ashok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

ADNAN

Travelled with family
Disliked: Staff & service
Learn to be Honest
The front desk are a bunch of liars who mislead customers, even those who keep coming back every few weeks. Pathetic service, downright thieves and ones who dont have the courage to be honest with their motives. Never again
Stayed 2 nights in Mar 2023

10/10 Excellent

Chimi Dorji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, spacious rooms, staff are hospitable and warm.

10/10 Excellent

Rajinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely room, friendly staff
we booked the valley view room. Normally we would go for a king room. However, at this hotel, all valley view rooms have two twin beds. In a normal hotel that would be less than desirable for us (under normal circumstances), but it worked at this Lemon Tree because the room was quite huge. The bed and pillows were very comfortable, which made for a good night's sleep. The water pressure in our bathroom (512) was low, so the shower wasn't great, and the toiletries (shampoo and other stuff) wasn't good. Breakfast is very good at the hotel.
Stayed 1 night in Aug 2022

4/10 Poor

Parikshit

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good hotel in Dehradun
this is our second time staying in this hotel. It's a very good one, and there aren't a huge number of choices in this category in Dehradun. Breakfast is good. Staff do their best to make sure the stay is a good one. It helps that the hotel is connected to the mall
Stayed 2 nights in Mar 2022

10/10 Excellent

RAKTIM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was good.All staff was decent
Stayed 3 nights in Sep 2021

8/10 Good

RAJIV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD BUSINESS HOTEL
CENTRALLY LOCATED NEAR TO RAJPUR ROAD AND BREAKFAST HAS PLENTY OF OPTIONS
Stayed 1 night in Jul 2021

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - helpful staff
Excellent location; super courteous staff. Great for short business stays
Stayed 1 night in Feb 2019

10/10 Excellent

Piyush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Super helpful staff! Excellent location
Stayed 1 night in Feb 2019

8/10 Good

Dian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Inderjjit, New Delhi

Liked: Staff & service, room comfort
comfortable, & good, smiling & knowledgeable staff. Unfortunately, they put a family with small children, ayah, etc, etc - very noisy. we did complain - the staff said they would move us - but being Senior Citizen's, & leaving the next day - we did not want to be inconvenienced.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything in the hotel was good. But we were not given the room we paid for online. We paid for a room with a view, but we were given a room without a window - looking into a mall..
Stayed 3 nights in Aug 2018

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, very helpful staff.
This is one of the better hotels in Dehradun. Great service from all staff. Tasty breakfast buffet, with wide variety of foods. We hired a car through the front desk for a day tour of Mussourie. Minor complaint is only one device per room can connect to wifi simultaneously. Ask for a room with view of mountains.

6/10 Okay

Yash Pal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service is bad. No one cares. Finally I took my 2 bags myself to room.. no one listens after repeated reminders

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant hotel close to Pacific mall, with good rooms and effective wifi in rooms.

6/10 Okay

Verified traveller

Disliked: Staff & service
Average
Thier location is good but service is not good as per per expecation.They have degraded their service in comaprsion to their other branches in delhi and other locations. Reception staffs were not well behaved. Initally they had alloted me a lower category room and not as per my booking. I was not expecting this kind of beahviour from them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Would definitely recommend. Nice staff and hospitality.

10/10 Excellent

Amay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!! Great Service!!
Great stay at the Lemon Tree hotel! The place had 24 hr room service and the service was very good. Even during the middle of the night, the food we ordered was delicious and the service was quite prompt. All in all, great experience at the hotel - will recommend to anyone!

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Reception staff needs to learn how to deal with people. There was some manipulation done to our feedback given on paper.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unclean rooms. Had to change rooms 3 times. Fourth room finally was clean a bough to stay. At Rs. 6000+ you at least expect to be in a clean room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID - Terrible and OverPriced
Pathetic Hotel. Wifi is really slow. Drains dint work so bathroom flooded. They took 45 min to check us in because of incompetent staff. They dont have a parking or valley service. This is right next to 4 points. Just book that. Its 100x better. AVOID.

8/10 Good

JR, Hyderabad

Liked: Cleanliness, staff & service
Comfortable Hotel located over the Pacific Mall
The rooms to stay in are the Valley View rooms. The Business Room 506 I stayed in had the view 60ft away of an unfinished 7 floor structure. Mercifully construction had come to a standstill for whatever reason, but in the evening the music from the Pacific Mall was loud and clear. The rooms were, however, very comfortable and clean with the exception that there was only one chair to sit. I was out most of the time so that wasn't a problem. The management should look into this as well replacing the wooden coat hangers which were coming apart. The Buffet breakfast was excellent with a wide variety to eat from and the staff everywhere were courteous and helpful. I would definitely stay here again but in the Valley View rooms.

8/10 Good

NAVEEN, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab Location.. Good Service
Superb Location and very conveniant as It is part of an impressive Mall. Good service and Clean spacious rooms. Only slight inconveniance is that the Parking is shared with that of the Mall and there is no facility to get your car cleaned ( after it comes from highway). Otherwise, the food and hospitality is efficient

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Average stay but convenient.
Well located and convenient as it is attached to the Pacific Mall. This is the first hotel that I have stayed in that doesn't sell alcohol. This was very disappointing. In future my choice of stay in Dehradun will be the Four Points Sheraton next door. Seems like a better bet...

8/10 Good

Ankur, greater noida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay at lemontree doon
Good stay option centrally located within walking distance of all happening hotspots

10/10 Excellent

satrughan, ktm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
all the staffs tried their best......pankaj...rohit from counter...rohit from citrus cafe....meena from citrus.... and other staffs from room service...i loved everyone worjk and services....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
We were appreciative that the hotel provides employment for people with hearing impairment.

10/10 Excellent

Dr Jagpreet Singh, Patiala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home away from hone
Very good environment and a great place to stay

8/10 Good

Riaz, Chennai

Liked: Staff & service, property conditions & facilities, room comfort
Nice play to stay.
The hotel is in a very nice location . The room is very spacious and the room is very well done in regard to ambeince . The towels were a little old which need replacement . Further the hotel is in a mall , at night repair work in the food court of the mall went on till 3 am which disturbed my sleep . I made a booking thru hotels .com which said free wifi , which means wifi all day thru but the hotel said its their policy to give only 60 mins wifi which was not acceptable by me . Breakfast was decent. Over all a nice play to stay.

8/10 Good

Ankita, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was nice and comfortable. Nice property.
Stay was nice and comfortable. Nice property. Excellent Service.

2/10 Terrible

Amit, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Very bad service

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
bedding not good
bedding is not comfortable,nice breakfast ,at the time of checkout staff was not available for luggage.

6/10 Okay

Deepa

Disliked: Property conditions & facilities, room comfort
The only good thing about the Hotel is food
Rooms do not have AC with temperature control, you have to compromise with fan mode only. Booking details are not followed like extra bed etc. Bathrooms get filled with water. It was really disappointing

10/10 Excellent

Sushil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sushil, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Good business hotel good breakfast

8/10 Good

Yogesh, Assam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in Dehradoon
The rooms are large and spacious. The rooms, bathrooms and the passages are all neat and clean and the breakfast spread is good. The view of the hills is beautiful there The staff are all good and they differently abled staff at the hotel who are extremely efficient. This is also a very noble approach. Though the hotel is a bit away from town the mall attached to the hotel makes up for it.

8/10 Good

Rakesh Tyagi, Meerut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfy beds
very comfortable

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

J, Toronto, ON

Liked: Cleanliness
Disliked: Staff & service
Avoid transport services
Transportation services are a total rip off. Don't trust anything the staff says about the car services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Nice stay.

8/10 Good

Monica, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Dehradun
Very good located, we could easily move in Dehradun and also to Old Rajpur in order to start a trekking to Mussoorie. It is possible to go directly shopping, because it is located in the Pacific shopping mall. Food was vey good, nice view to mussoorie from the terrace. The staff cares about silent on corridors in order to do not disturb other guests. Really nice hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort