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"Alles war perfekt, sehr saubere Zimmer, ein schönes Badezimmer, das Frühstück war frisch zubereitet und lecker. Das Hotel ist nah zum Marktplatz (3 Min.). Ich komme gerne wieder."

"This is one of the best hotels that I have stayed. It has plenty of character. The staff are fantastic, the hotel is spotless. The resturant is very good. Should I return to Wernigerode, I will be staying here."

"Excellent choice at breakfast "

"Lovely room, nice and warm as very cold outside. Plenty of storage. Had reserved a table for 2 nights in restaurant 6 months before our stay and requested a table in the window, only had this one night and then was put in the back room which has no atmosphere. Menu quite limited there used to be fish but that has been removed. Breakfast is good providing you don’t go late otherwise fruit has all gone. Ran out of corn flakes and English tea whilst we were there. Only one teapot has a lid. Location though is excellent. "

"The hotel was centrally located and had easy walk distance to the nearby castle and marketplace. The room was comfortable and the included breakfast had a wide variety. Several staff members could understand and speak English which helped a lot. I would definitely stay here again!"

"The concierge seemed very annoyed to help us, especially when we didn't know German. He kept throwing up his hand and said no English and I don't know. I tried to use a translator app but he didn't want to use it..instead he asked the guests behind us to translate. It felt very unwelcoming and uncomfortable. It was a shocking experience for us. We have never experience such an inappropriate interaction before. It left a bad impression for us. This is not the best hotel to visit if you don't speak German or want friendlier service. "

"Angenehmer Aufenthalt. Das Zimmer war sauber und gemütlich. Allerdings ist das Hotel sehr hellhörig. Man kann jeden hören der im Gang langgeht. Das war kein Problem weil nachts niemand umhergelaufen ist, aber es ist mir morgens aufgefallen als alle zum Frühstück gegangen sind."