Deco District Hotels, Newport

"The desk clerk (Male) should not be in hospitality. The most unprofessional clerk I've had to contend with. He showed up, finally after 40 mins after check in (looked really stoned) or at least on something. There is a line outside waiting for check in. He turns up looking confused and unlocks the door. We go in and are standing around. Clerk decides to be very curt and tells a couple of us to go around the corner out of his sight as he has anxiety. I tell the fellow i went to the side with "Well thats good customer service". So I immediately get singled out and was threatened to be canceled. Now, my wife and I just drove 600 miles. She is waiting in the car for me. It's warming up and this Joke puts me too the back of the line to show his flex. He didn't even know i told everyone to go ahead of me and apologized to them. Mentioned in the one on one with him, he was military with ptsd. There is more to this story but, I'll wrap it up. At this point I was starting to get a little concerned with his threatening manner. Obviously mental. I will not be back and encourage others to not."

"Wonderful views and staff in a slightly run down facility"

"Always enjoyable"

"Beach View excellent. "

"From a seamless check in process (even allowing a super early check in!), to a clean room with an awesome view of the ocean, we absolutely enjoyed our stay. The pool and hot tub were wonderful and provided a few hours of fun and relaxation with our kiddo. Always excited to eat at Georgie’s as you can’t go wrong with anything on their menu. We will be back! "

"Rooms needed more updating, staff were absolutely fantastic, bed wasn’t great, tv was frustrating. The view on the other hand was fantastic."

"Walked across to the shops for the best coffee and good pastries. The little market in the lodge had a good burger and lighter options too. I got a great chai there every day. The room was perfect for us, with a nice balcony I used for some sketching and reading, a gas fireplace for cool evenings, and comfy beds I didn’t want to leave. "

"Beautiful location overlooking the beach and ocean. EZ access to beach from hotel. Lobby bar and bites lounge was excellent as was the staff. Only suggestion is to have drawers to keep folded clothes and we never got water replaced after checking in. Enough hand and washrags were hit and miss as was coffee getting replenished. Overall it was wonderful and never had to wait for our room to be cleaned. We would leave for an hour and it would be done!!"

"Great place to stay. Breakfast was good but could use a little more items. Has browns sausage."