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Reviews of Best Western Dayton Inn & Suites

2.5 out of 5
Best Western Dayton Inn & Suites
1751 Highway 90, Dayton, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 153 out of 334 reviews" "
Rating 8 - Good. 104 out of 334 reviews" "
Rating 6 - Okay. 44 out of 334 reviews" "
Rating 4 - Poor. 16 out of 334 reviews" "
Rating 2 - Terrible. 17 out of 334 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Stayed 1 night in Feb 2024

8/10 Good

Michelle

Travelled with family, Business traveller
Disliked: Amenities
They are not…. Scrubbing the light switches and I had ash trays in my non smoking jacuzzi room!!!
Stayed 1 night in Apr 2024
Response from Arvinder Singh on 18 Apr 2024
Hello Michelle,Thank you for your review. To clarify, we have only one Jacuzzi room and it is a smoking room. This information is provided to you when you booked your reservation with Expedia, and once again at the time of check in. There's a reason why we have 2 ears and only one mouth. Have a terrific Thursday!Thank you,Arvinder SinghGeneral Manager

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Feb 2024

10/10 Excellent

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept up. Beds were very comfortable. Like the bathroom layout. Very enjoyable stay.
Stayed 1 night in Feb 2024

8/10 Good

nae nae

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Maria at the front desk was amazing and kind. This property was close to event we attending.
Stayed 1 night in Feb 2024

10/10 Excellent

Lanitra S.

Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EZPZ check in. Friendly staff at desk. Breakfast was only middling. Sausage and biscuits with cream gravy was fine, but egg tray was empty. Orange juice did taste like oranges...these dispensers do act up, so maybe that.
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
I realized the next day that I didn’t have a comforter on my bed. They had a sheet on top of a blanket as a comforter which explains why I was so cold at night. Other then that my stay was good. Second time to stay here.
Stayed 1 night in Oct 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023

4/10 Poor

patsy

Liked: Staff & service
Disliked: Room comfort
Terrible pillows
The worst bed pillows. Should offer part of the pillows in a softer state
Stayed 2 nights in Oct 2023

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is very quiet, ans is in the middle of nowhere, but is convenient fore wen i visit my Fam. in Dayton tx area, veey clean and the staff is friendly. Recommended
Stayed 1 night in Oct 2023

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the propeety is veey quiet, veey convenient foe my Fam. location easy access to hwy clean and the personel is very Nice and friendly
Stayed 1 night in Oct 2023

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice stay
Except for one little company the over all stay was great. The room my daughter and I stayed in had a musky smell that was annoying. Over all the staff was great, room was clean, breakfast was a nice touch. Will stay there again if I'm that way again.
Stayed 1 night in Sep 2023

8/10 Good

Sheila

Travelled with family
The staff was very friendly
Stayed 1 night in Sep 2023

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
You may need ear plugs for the road noise, pretty close to the highway
Stayed 2 nights in Sep 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Nathan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Tommie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The toilet seat slide when you sat down both on the room and in the restroom on the first floor. Very noisy across from a train yard and on a busy highway. Would not stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

Larry

Stayed 1 night in Jul 2023

6/10 Okay

Samantha

Travelled with family, Travelled with family and small children
Liked: Staff & service
the staff were friendly. the room had to be kept really cold or else it was humid. There was a fresh blood stain on the sheet when we arrived. I didn't ask for the sheet to be changed because I could avoid it but the sheets weren't changed the next day either.
Stayed 2 nights in Jul 2023

6/10 Okay

Torry

Travelled with family
Disliked: Property conditions & facilities, room comfort
My experience was not worth the price that I paid. Hotel is under remodeling so there was no carpet in the hallways. Did not enjoy the shower because the showerhead threw water everywhere. Just wasn't comfortable at all.
Stayed 1 night in Jul 2023

8/10 Good

Ernest, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite.
Stayed 1 night in Jul 2023

10/10 Excellent

CATHIEANNE

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very clean and quiet
Stayed 1 night in Jun 2023

2/10 Terrible

Sherilyn

Stayed 1 night in Jun 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was 10 near where I needed to be the following day so it was perfect. The only downside is I wish I knew in advance that my room was not in the actual hotel but had to enter from the outside. Since I was traveling alone it wasn’t a safe feeling. I’ll ask next time if I travel in this area.
Stayed 1 night in Jun 2023

8/10 Good

Alba

Liked: Cleanliness, staff & service
Comfortable befs
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything in the room was great
Stayed 1 night in Jun 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clearly, a lot is going on with this property and it’s all positive. The staff was excellent. The noise from the road is the main complaint we have, along with the difficulty of getting out of the hotel onto the highway. It’s scary both entering and leaving the hotel given the number of large trucks going by at full speed. The restaurant next door is a big plus.
Stayed 1 night in May 2023

6/10 Okay

Gary

Stayed 1 night in May 2023

4/10 Poor

Chace

Stayed 1 night in May 2023
Response from Bianca on 15 June 2023
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Best Western Dayton
The staff were helpful and friendly. Apparently, they are undergoing renovations, so there's no carpeting or air-conditioning in the hallways. The room was clean and comfortable, but as a woman traveling solo, it is a safety concern to be given an adjoining room.
Stayed 1 night in May 2023

10/10 Excellent

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Crystal

Travelled with family
Liked: Room comfort
Disliked: Staff & service
The managers son is a child and ruined our stay.
What a rotten experience. We had two rooms for family that was in town for a funeral. Our room stunk of mold but our other room next door was clean and didn’t smell. Our family member had a service animal that was disclosed upon check in. That evening my husband took the animal out to potty and a young man sped into the parking lot right up to the animals legs and demanded to know if we were staying in the hotel. He had a car full of friends. This stranger kept pestering my husband and finally said he was the manager (who wasn’t on shift but out with friends and harassing us at night). He called the front desk to verify there was a service animal checked in and that we were paying guests he was treating like this and instead of simply saying, ‘sorry man, go ahead, I was just checking’, rolled up his window while my husband was talking and drove off. The next morning while this kid was at the front desk my husband went to speak with him about it and he REFUSED his name and to even say a word to my husband. He rolled his eyes and put his head on his hand and then shut them while my husband was trying to figure out why this guy wouldn’t say a single word to him. So bizarre. He is the owners son and this is how they handle their business just because we had a service animal. What a way to be treated and while staying for a funeral and this ‘manager’ wouldn’t speak a word to my husband after the parking lot incident. And the rooms were expensive! You’d expect better.
Stayed 1 night in Apr 2023
Response from Arvinder Singh on 18 Apr 2023
Dear Crystal,Thank you so much for your review and feedback. I would also like to thank you for excluding key facts from the incident such as:-Your husband(?) being racist and stating “you must be middle eastern and that’s how you got this property..”-Your husband(?) attacking my staff and I for wearing masks when we are simply doing our jobs-Your husband(?) questioning my financial background when it was irrelevant with the incident-Your husband(?) being hostile, using profanity in front of other guests, and physically threatening me when you stated “Boy, don’t make eye contact with me or I swear..”This behavior is unacceptable and uncalled for. You were treated with respect and courtesy, yet your husband(?) was irate, verbally hostile and physically aggressive. We do ask that you provide a story based on all the facts, not just the ones to your benefit. I, along with my staff, have no hard feelings regarding the matter and we truly you wish you the best in your endeavors. Again, thank you for your honesty and candor. Have a great Tuesday!Thank you,"The managers son"General Manager

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

tricia

Stayed 1 night in Apr 2023

10/10 Excellent

tricia

Travelled with partner
Liked: Cleanliness, staff & service
The staff was great, I just do not like the moldy smell in here but it’s very clean, and I must add that it only smells like that because of the winter storm and the renovations they are making so it’s totally ok. Just stinks
Stayed 1 night in Apr 2023

4/10 Poor

Christine

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The first room was not acceptable. It was musty smelling and due to our asthma condition my husband and I couldn't sleep in that room. The next one offered was slightly better. We had to go buy some lysol spray to spray in the room and on the carpet. We still had issues sleeping. Both of us needed to use our inhalers multiple times. The carpet was damp and shoes/slippers were required at all times. We didnt sit on the furniture as it was terribly dirty. I understand that the hotel was under construction but it could have been much cleaner!
Stayed 1 night in Mar 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
our stay at best western was great was a last minute planning and was able to find this great deal
Stayed 1 night in Mar 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, accommodating and had plenty of parking for my trailer. The only issue I had was that our room was extremely humid. Even after we turned down the temperature, the next morning our clothes felt damp.
Stayed 1 night in Mar 2023

6/10 Okay

Erica

Business traveller
Liked: Cleanliness, staff & service
My room was clean and large, the staff was nice. However, I desperately needed water but the vending machine was all out. And there was a huge puddle of water around the vending machine. My biggest issue was that it was very noisy. There was a loud whistling sound that kept me awake. It was also very difficult to try and block out the sound of cars driving by on the highway. I know that’s not really something that can be controlled, but maybe for future locations they can consider how close the building is to the actual road if there will be traffic traveling at high speeds. Also, the room was very cold and the blanket on the bed was very thin. I adjusted the temperature on the ac but it still took a long time for me to get comfortable enough to go to sleep. Maybe provide an extra blanket in the room for the future. I am a solo woman traveler and I didn’t feel particularly safe while checking out. There was no one at the front desk and there was a strange man standing around my car in the parking lot staring at me and he tried to talk to me. Maybe having an extra person on shift to ensure someone will be at the front desk or offer to escort guests to their cars in situations like this would be helpful.
Stayed 1 night in Mar 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was out of the hustle & bustle of town which we liked. Train tracks across the road, but it was a nice place to stay!
Stayed 1 night in Feb 2023

8/10 Good

Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and close to the convention center. If you have trouble sleeping with noise though, it will be a problem. You'll need to ask for a room not facing the Highway or train track.
Stayed 1 night in Feb 2023

6/10 Okay

Rhonda

Business traveller
Disliked: Amenities
There were cobwebs in most corners, and I didn’t drink coffee but when I returned to my room in the afternoon (after it was cleaned) it looked like coffee had been poured in the sink & left. It was very noisy and the men sharing the door with me were apparently roughhousing because they kept bumping the door. I felt unsafe & leaned an ironing board against the shared door & the suitcase rack against the front door. I won’t stay there again.
Stayed 2 nights in Feb 2023

2/10 Terrible

Jennifer

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
While the staff was nice, the room was not. The smell in the room was musty and I felt like I was sleeping in a room full of mold. Also smelled of backed up pipes. The hotel is under construction, so I hope this changes. Being the only hotel in the area, I needed to stay 2 nights. Tried to stay out of my room until it was time for bed.
Stayed 2 nights in Feb 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

Kayla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Put in a smoking room with kids. Hotel was under construction from a recent flood and should not have been open. Very noisy at night due to being located next to a train yard.

2/10 Terrible

Kayla

Stayed 1 night in Jan 2023