Although housed in a clean enough building, this is an unfortunate specimen that LaQuinta should be ashamed to have carry their brand. Perhaps the manager should be reminded that they are no longer the RA at the community college frat house?
The staff is ambivalent at best, coarse and inappropriate at worst. Our time was wasted while the desk attendant waxed poetic about MMA fighting, our requests that the room meet standard specifications were ignored by the same employee and the expectation that there should be coffee available in the room or at least on the breakfast bar was clearly an egregious sin in the mind of the individual in charge of such things.
The guests bellowing drunkenly until the wee hours of the morning may not have been in the control of the hotel, but we will never know as there was certainly no attempt to curtail this activity. The housekeeping carts and staff that began their excellent imitation of a freight train making a sudden stop on rough tracks mere minutes after the revelry subsided, however, was in the control of the staff and therefore more frustrating.
A hotel in Iowa with no blankets on the bed, no chair in the room, and no indication of “Iowa-nice” being a concept they’ve even heard of clearly should not be representing a major national brand and I hope for the sake of LaQuinta’s future financial security they are able to get it under control. In the meantime, please save yourself a headache and consider upgrading to Motel 6.