Mini-refrigerator

Reviews of La Quinta Inn by Wyndham Davenport & Conference Center

3 out of 5

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1004 reviews" "
Rating 8 - Good. 338 out of 1004 reviews" "
Rating 6 - Okay. 155 out of 1004 reviews" "
Rating 4 - Poor. 95 out of 1004 reviews" "
Rating 2 - Terrible. 71 out of 1004 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Chris, Ottumwa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Bed, pillow, bathroom, shower were great Clean and maintained. Good sleep. Good price. I stay here often!
Stayed 1 night in Apr 2024

10/10 Excellent

Clint

Liked: Cleanliness, staff & service
Quiet Reasonable price
Stayed 1 night in Apr 2024
Response from GM on 2 May 2024
Dear Clint,Thank you for your fantastic 5-star review! We're delighted to hear you enjoyed the tranquility of our hotel and found our pricing reasonable. We strive to offer our guests a peaceful retreat with excellent value. Your feedback is appreciated and we look forward to welcoming you back soon!Warm regards,Hotel Management

4/10 Poor

Nicolle, Lincoln

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were in had a pile of crumbs on the fold-out couch. The next room was clean but had no bedding for the fold-out. The breakfast was fine but nobody knew how to get the juice dispenser to work. The staff did their best to improve our stay by Moving our rooms and getting us the bedding we needed.
Stayed 2 nights in Apr 2024
Response from GM on 2 May 2024
Dear Nicolle,Thank you for sharing your experience with us. We're sorry to hear about the inconvenience you faced during your stay. Your feedback is invaluable, and we're using it to refine our services and ensure such issues are not repeated. We're glad our staff could assist you and hope to serve you better in the future. Thank you for choosing our hotel.Warm regards,Hotel Management

2/10 Terrible

Sam

Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Dear Sam,Thank you for your rating. We're sorry to see we didn't meet your expectations this time. We appreciate all feedback and would love to hear more about your experience, so we can strive to make improvements. Please feel free to share your thoughts with us, as your satisfaction is our priority. We hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,Hotel Management

10/10 Excellent

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel
Stayed 1 night in Apr 2024
Response from GM on 26 Apr 2024
Dear Ismail, Thank you for your kind words and for giving us a perfect rating! We're thrilled to hear that you had a great experience at our hotel. We work hard to meet expectations like yours, and it's rewarding to know we hit the mark for you. We look forward to welcoming you back on your next visit! Warm regards,Hotel Management

2/10 Terrible

Sam

Disliked: Property conditions & facilities
I stay there for 4 nights. I was initially placed directly opposite the laundry room therefore the washing of cloth and washing machine made too much noise so after 2 nights i asked if i could be move. 1 was moved to room 120. Whilst i spent my third night in room120 I felt some itchiness at night but thought nothing off it. On my 4th night i woke up after being bitten by something only to see a bed bug crawling on the bed. I picked it up with a tissue and took it to the gentleman at the front desk. At this point it was 4am and I quickly checked out. I am so unhappy about my situation.
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Dear Sam,We're truly sorry to hear about your experience. The comfort and satisfaction of our guests is our utmost priority. We deeply regret the inconvenience you experienced and assure you that your concerns are being addressed seriously. We hope for another opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Dec 2023
Response from GM on 17 Apr 2024
Dear Dale,Thank you for your 5-star review. We're thrilled to know you had a nice experience at our hotel. Your satisfaction is our top priority and your feedback helps us maintain the high standards we strive for. We look forward to making your next stay even more enjoyable.Warm regards,Hotel Management

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from GM on 14 Apr 2024
Dear Randy,Thank you for taking the time to rate your stay at our hotel. We are pleased to see that you had a good experience. We'd love to hear more about your stay and how we might improve. We are always striving for excellence and your feedback is valuable to us. We hope to welcome you back soon for an even better experience.Warm regards,Hotel Management

4/10 Poor

Jasmine

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seem to hate their job especially the lady who works third shift very rude & disrespectful I would never stay here again just because of her nasty attitude
Stayed 7 nights in Mar 2024
Response from GM on 9 Apr 2024
Dear Jasmine,We deeply regret to hear of your experience and sincerely apologize for any discomfort caused. We strive to create a welcoming environment for our guests and your feedback is crucial for us to improve. Please rest assured that this matter will be addressed. We hope for an opportunity to serve you better in the future.Warm regards,Hotel Management

4/10 Poor

Erica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and outdated. Shower didnt work properly, towels were thin and raggedy.
Stayed 1 night in Apr 2024
Response from GM on 8 Apr 2024
Dear Erica,We're truly sorry to hear about your experience at our hotel. Your feedback is crucial to us and we assure you that the situation you described is not typical. We're looking into the issues you've mentioned and will address them accordingly. We hope for another chance to provide a better experience.Warm regards,Hotel Management

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 3 Apr 2024
Dear Kim,Thank you for choosing our hotel and for leaving a 4-star rating. We are pleased to know that you enjoyed your stay. We'd love to hear more about your experience so we can continue to provide excellent service. Looking forward to welcoming you back on your next visit.Warm regards,Hotel Management

4/10 Poor

Amanda, San Antonio

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Although housed in a clean enough building, this is an unfortunate specimen that LaQuinta should be ashamed to have carry their brand. Perhaps the manager should be reminded that they are no longer the RA at the community college frat house? The staff is ambivalent at best, coarse and inappropriate at worst. Our time was wasted while the desk attendant waxed poetic about MMA fighting, our requests that the room meet standard specifications were ignored by the same employee and the expectation that there should be coffee available in the room or at least on the breakfast bar was clearly an egregious sin in the mind of the individual in charge of such things. The guests bellowing drunkenly until the wee hours of the morning may not have been in the control of the hotel, but we will never know as there was certainly no attempt to curtail this activity. The housekeeping carts and staff that began their excellent imitation of a freight train making a sudden stop on rough tracks mere minutes after the revelry subsided, however, was in the control of the staff and therefore more frustrating. A hotel in Iowa with no blankets on the bed, no chair in the room, and no indication of “Iowa-nice” being a concept they’ve even heard of clearly should not be representing a major national brand and I hope for the sake of LaQuinta’s future financial security they are able to get it under control. In the meantime, please save yourself a headache and consider upgrading to Motel 6.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Dear Amanda, We sincerely apologize for your recent experience. Your feedback is crucial for us to understand where we need improvements. We regret not meeting your expectations and assure you that your concerns have been addressed internally. We hope for another opportunity to provide a better experience. Thank you for your feedback.Warm regards,Hotel Management

10/10 Excellent

Amy, Kellogg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Dear Amy,Thank you for your five-star rating! We're thrilled to know that you enjoyed your stay with us. Our team strives to provide the best experience to all our guests, and your rating tells us we're on the right track. We hope to welcome you back in the future for another fantastic stay.Warm regards,Hotel Management

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size was big, living area separate from bedroom. Dislike as I walked in hotel lobby smelled like pot after we were told “ no smoking allowed”. I wish that included all smoking
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Dear Lena, Thank you for taking the time to share your experience at our hotel. We're thrilled to hear you appreciated the spaciousness of our rooms. We apologize if the lobby smell caused any discomfort. Your feedback is valuable and will be taken into account as we continuously strive to enhance our guest experience. We hope to welcome you back in the future for an even better stay.Warm regards,Hotel Management

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities
It was convenient to where we needed to go. There were a couple things that could have been updated in the room but otherwise a nice place.
Stayed 2 nights in Mar 2024
Response from GM on 8 Mar 2024
Dear Carrie,Thank you for your feedback. We're glad to hear that our location was convenient for your needs. Your suggestions for room updates have been noted and will certainly be considered for future improvements. We are committed to providing a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back to our hotel soon.Warm regards,Hotel Management

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast options. Would stay here again
Stayed 1 night in Feb 2024
Response from GM on 1 Mar 2024
Dear Kim,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear you enjoyed our cleanliness standards and breakfast options. It truly warms our hearts to know we'll be your choice again in the future. Looking forward to welcoming you back soon. Warm regards,Hotel Management

4/10 Poor

Richard

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
The staff was unpleasant and close to rude to some customers. When a few customers asked for more towels they were told they were out despite the hotel being nearly empty. There was an open sanitary pad found floating in the pool. We were told hey had no more blankets or extra pillows. The staff on duty appeared to have no clue as to what is going on or how to handle simple requests such as the described towels, blankets, or pillows.
Stayed 3 nights in Feb 2024
Response from GM on 27 Feb 2024
Dear Richard, We're deeply sorry for your recent experience at our hotel and regret that we didn't meet your expectations. Your feedback is invaluable to us and we assure you that we're taking steps to improve our services. We sincerely apologize for any discomfort caused and hope to have another chance to provide you with a better stay in the future. Warm regards,Hotel Management

6/10 Okay

Rebecca

Travelled with family, Travelled with pets
For the price of the room, I wasnt surprised by the condition of it. Our shower had hair on the walls. There were only 2 bath towels in the room. The comforters are white, which were pretty, but they had stains on them. The lady who checked us in was extremely helpful and nice.
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
Dear Rebecca, Thank you for your feedback. We apologize for the inconvenience you experienced. Your observations help us improve our services. We're pleased to hear our staff made a positive impression. Rest assured, we're addressing cleanliness issues diligently to ensure a better experience for our guests. We hope to have another opportunity to serve you better in the future.Warm regards,Hotel Management

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Dear Daniel,We're thrilled to learn that you found our hotel to be affordable! Our team works tirelessly to provide excellent service without compromising on value. Thank you for choosing to stay with us and for sharing your experience. We hope to welcome you back again soon for another memorable stay.Warm regards,Hotel Management

6/10 Okay

Sharon, St Louis

Travelled with partner
Disliked: Amenities
Very bad breakfast
Stayed 1 night in Feb 2024
Response from GM on 6 Feb 2024
Dear Sharon,Thank you for sharing your experience with us. We're genuinely sorry to hear that our breakfast did not meet your expectations. We are always striving to enhance our offerings and your feedback is invaluable in this process. We hope you will give us another chance to impress you with the improvements we make based on your input. We look forward to welcoming you back soon.Warm regards,Hotel Management

4/10 Poor

Ronald

Liked: Cleanliness
Con artist
The stay was ok. My room was clean. The issue I am having was being charged extra for a room. They double charged me for a room, and still fighting to get refund. Will never visit again.
Stayed 1 night in Jan 2024
Response from GM on 1 Feb 2024
Dear Ronald,We sincerely apologize for any inconvenience caused during your stay. We greatly value your feedback and take the matter seriously. We assure you that our team is looking into this situation to ensure it is resolved appropriately. We hope you give us another chance to offer you an improved experience.

6/10 Okay

Stephanie

Travelled with family
Disliked: Property conditions & facilities
Was dirty right by the doors. Cigarette butts and dog poop were right in the doorway. The outside door slammed shut very loudly.
Stayed 3 nights in Jan 2024
Response from GM on 30 Jan 2024
Dear Stephanie,Thank you for your feedback. We deeply apologize for the unpleasant experience at our hotel. Please know, cleanliness and tranquility are our top priorities, and we're disappointed to hear we did not meet your expectations. We've noted your concerns and will work diligently to rectify these issues. We hope you'll consider staying with us again for a more enjoyable stay. Thank you for choosing our hotel.Warm regards,Hotel Management

8/10 Good

Shahnam

Stayed 2 nights in Jan 2024
Response from GM on 31 Jan 2024
Dear Shahnam,Thank you for choosing our hotel. We're delighted to hear that you enjoyed your stay. We constantly strive to provide an exceptional experience for our guests and your feedback is invaluable in this endeavor. We hope to welcome you back in the near future for an even better stay.Warm regards,Hotel Management

10/10 Excellent

Rennee

Travelled with family
Liked: Amenities
Good clean property, staff are very friendly and great rate
Stayed 1 night in Jan 2024
Response from GM on 28 Jan 2024
Dear Rennee,Thank you for your delightful review! We're thrilled to hear that you appreciated our friendly staff and clean property. Your kind words mean the world to us and we're delighted to know that you had a great experience. We strive to provide the best for our guests at a great rate. We look forward to welcoming you back soon!Warm regards,Hotel Management

6/10 Okay

Timothy

Stayed 3 nights in Jan 2024
Response from GM on 24 Jan 2024
Dear Timothy,Thank you for taking the time to provide your feedback. We appreciate your rating and would love to hear more about your experience to better understand how we can enhance it. Your satisfaction is our priority, and we strive to exceed expectations. Please feel free to share any specific details or suggestions you may have. We value your input and look forward to the opportunity to serve you better in the future.Warm regards,Hotel Management

6/10 Okay

Vicki

Travelled with group
Liked: Staff & service, amenities
The hotel has a great location in a great area. However, the rooms were very worn down, the parking lot was hardly plowed - and the sidewalks were not shoveled. Since is snowed alot recently, this made it messy getting around the parking lot. Also, the breakfasts were not very good. The pancake maker wasn't working and the bacon was a clumped up mess.
Stayed 4 nights in Jan 2024
Response from GM on 23 Jan 2024
Dear Vicki,Thank you for sharing your feedback. We appreciate your kind words about our location, but we're disappointed to hear about the issues you encountered. Please accept our apologies for the inconvenience caused by the condition of the rooms, parking lot, and breakfast. We'll address these concerns with our team to ensure improvements. We hope to have the opportunity to provide you with a more satisfactory experience in the future.Warm regards,Hotel Management

6/10 Okay

Tameka

Travelled with family
Liked: Cleanliness
Nice and comfy
Our stay was pleasant. The towels were a bit worn but the beds were really comfortable. The front dest staff were friendly and helpful.
Stayed 1 night in Jan 2024
Response from GM on 23 Jan 2024
Dear Tameka,Thank you for choosing to stay with us and for taking the time to share your experience. We're delighted to hear that your overall stay was pleasant and that you found our beds comfortable. We appreciate your feedback regarding the towels and will address it with our team. It's great to know that our front desk staff provided friendly and helpful service. We look forward to welcoming you back for another enjoyable stay.Warm regards,Hotel Management

4/10 Poor

Laurie

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
The breakfast was not very well stocked. There was no sausage or bacon, the eggs were tasteless and dry, only one choice of packaged oatmeal, no bananas, as we sat in the seating area nobody came to check on the foods, granted the weather was horrible and not many people, but come on you can keep an eye on the food.
Stayed 1 night in Jan 2024
Response from GM on 11 Jan 2024
Dear Laurie,Thank you for providing your valuable feedback regarding your breakfast experience. We sincerely apologize for any inconvenience caused. Your comments are important to us, and we will address this with our team to ensure improvements in food quality, variety, and service. We appreciate your understanding and hope to have the opportunity to provide you with a better dining experience on your next visit.Warm regards,Hotel Management

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent stay for the price
The property itself is dated, but the room was clean, bed comfy, good water pressure for the shower. Breakfast left a lot to be desired but fortunately there was a Starbucks down the street.
Stayed 1 night in Jan 2024
Response from GM on 8 Jan 2024
Dear Laura,Thank you for taking the time to share your experience. We're pleased to hear that you found the room clean, bed comfy, and the shower satisfactory. However, we apologize for any shortcomings with the breakfast. Your feedback is important to us, and we'll use it to enhance our offerings. We hope to have the opportunity to welcome you back and provide an even better stay.Warm regards,Hotel Management

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 8 Jan 2024
Dear Robert,Thank you for choosing to stay with us and for taking the time to provide your feedback. We appreciate your positive rating. If there are any specific areas you feel we could improve upon to earn a perfect score next time, please let us know. We look forward to welcoming you back for an even better experience.Warm regards,Hotel Management

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities
Courteous staff quiet.
Stayed 2 nights in Jan 2024
Response from GM on 10 Jan 2024
Dear Jack,Thank you for sharing your positive experience with us! We're delighted to hear that our staff's courtesy and the peaceful atmosphere added to your satisfaction. Your feedback is greatly appreciated, and we look forward to welcoming you back for another quiet and pleasant stay.Warm regards,Hotel Management

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Room comfort
Ok for a quick stay
Staff was great and very friendly. Room was pretty clean. There was no heat in the room. I checked in late and the room was cold and the heater didn’t turn on. So I just put warm socks and a sweatshirt on since it was late and went to bed. woke up freezing in the morning and decided to check out early. I noticed the lobby was cold and the front desk Gal was shivering when I got in, so maybe the whole building was having issues with heat . I stayed here twice in a week, it’s the halfway mark on my road trip. I left my pillow my first day and I called immediately after I checked out, and they said they would hold it for me until my second stay. When I got there for my second stay, they could not find the pillow. I understand it’s my fault for leaving it, but not sure why they told me they would keep it if they didn’t.
Stayed 1 night in Jan 2024
Response from GM on 8 Jan 2024
Dear Andrea,Thank you for sharing your feedback, and we appreciate your compliments on our friendly staff. We apologize for the inconvenience you experienced with the heating in your room and the misplaced pillow. We will investigate these issues to ensure they are promptly addressed. Your comments are valuable in helping us improve, and we hope to have the opportunity to provide you with a better experience in the future.Warm regards,Hotel Management

8/10 Good

Curtis

Stayed 1 night in Jan 2024
Response from GM on 23 Jan 2024
Dear Curtis,Thank you for taking the time to share your feedback. We are delighted to see that you had a positive experience during your stay. Your satisfaction is our priority, and we appreciate your support. If there's anything specific you enjoyed or if you have suggestions for improvement, feel free to let us know. We look forward to welcoming you back for another great stay.Warm regards,Hotel Management

6/10 Okay

Quintisa

Stayed 1 night in Dec 2023
Response from GM on 21 Jan 2024
Dear Quintisa,Thank you for taking the time to share your feedback. We're genuinely concerned that your stay at our hotel did not fully meet your expectations. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We regret that we fell short this time. Your feedback is instrumental for us to find ways we can improve. We hope for an opportunity to welcome you back for an improved experience.Warm regards,Hotel Management

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
We arrived and noticed the hotel appeared to be somewhat run down - but decided to stick it out. We got to our room and there was scratches on the door frame as if it had been forced open at some point. We pulled the pullout bed from the couch for the kids, there was trash all over the sheets and they had obviously not been changed from the last stay. I went to the front desk and requested fresh sheets…. When I pulled the soiled sheet off the bed the mattress had several deep stains on it. As I was gathering my children up to leave the room to get something to eat we found an exposed razor blade on the counter with a trace amount of white substance on it. At that point we decided we were not going to stay - my husband went to the front desk to explain the situation as I gathered our kids and stuff out to the car. The front desk employee was polite and understanding of the situation and checked us out with no issue - and told my husband she would cancel our reservation and issue a refund. She did offer an explanation for the razor blade and stated that there maintenance man had been doing some re- caulking in the room. We left and got a different hotel for the night - this morning we woke up and had charges for our stay at this hotel that was supposed to be canceled/refunded.
Razor blade
Mattress under the soiled sheets
Stayed 1 night in Dec 2023
Response from GM on 27 Dec 2023
Dear Andrew,We sincerely apologize for the experience you had during your stay. This is not the standard we aim to uphold. We appreciate your understanding at the front desk, and we're investigating the billing issue to ensure a prompt resolution. Your feedback is invaluable, and we'll take immediate action to address the concerns raised. Thank you for bringing this to our attention.Kind regards,Hotel Management

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean, and the price was great! Even the dark roast coffee was good. I never expect that at a hotel
Stayed 1 night in Dec 2023
Response from GM on 25 Dec 2023
Dear Trevor,Thank you for your wonderful feedback! We're thrilled to hear that you found our hotel very nice and clean, and that you enjoyed the great price and quality coffee. Providing a positive experience for our guests is our goal, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another pleasant stay in the future.Best regards,Hotel Management

2/10 Terrible

Krystal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 18 Dec 2023
Dear Krystal,We sincerely apologize for your unsatisfactory experience. Your feedback is crucial, and we'd appreciate additional details to address your concerns and make improvements. We value your input and hope to have the opportunity to better serve you in the future.

10/10 Excellent

Barbara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from GM on 18 Dec 2023
Dear Barbara,Thank you for the perfect rating! We're thrilled to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to hosting you again for another excellent stay.

10/10 Excellent

Ariel, Davenport

Stayed 1 night in Dec 2023
Response from GM on 28 Dec 2023
Dear Ariel,Thank you for taking the time to rate your experience with us. We're delighted to see your perfect score! Your satisfaction is our priority, and we're pleased that your stay met your expectations. We appreciate your feedback and look forward to welcoming you back for another great stay.Warm regards,Hotel Management

2/10 Terrible

Ariel

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Dec 2023
Response from GM on 6 Dec 2023
Dear Ariel,Thank you for your response. We appreciate your feedback and would like to ensure that your experience meets your expectations in the future. If there's anything specific you'd like to share or if you have any concerns, please feel free to reach out. We value your input and look forward to the opportunity to improve.

8/10 Good

Padraic, North Oaks

Travelled with partner
Liked: Cleanliness, staff & service
Good for the value. Breakfast was poor.
Stayed 1 night in Dec 2023
Response from GM on 6 Dec 2023
Dear Padraic,Thank you for taking the time to share your feedback. We're pleased to hear that you found good value in your stay. However, we apologize for any shortcomings with the breakfast, and we appreciate your input. Your comments are valuable as we continuously strive to enhance our services. We hope to welcome you back for an even better experience.

10/10 Excellent

Felix

Stayed 1 night in Dec 2023
Response from GM on 5 Dec 2023
Dear Felix,Thank you for taking the time to rate your experience with us. We're thrilled to see your perfect score! Your satisfaction is our top priority. We look forward to welcoming you back for another fantastic stay.

6/10 Okay

Dinaya

Disliked: Cleanliness, property conditions & facilities
For the price, I guess it’s a you get what you pay for. It was a more inexpensive option and the customer service as well as the cleanliness of the building was right on par. Good breakfast though. The bedroom light didn’t work but has other lamps. The hot water was hot on the opposite side of the faucet so our kid thought only cold water was an option & in the winter, showered in cold water. There was a pool & water was warm so that was nice (no hot tub). The comforters had odd stains. Great price. Mediocre experience at best.
Stayed 2 nights in Dec 2023
Response from GM on 5 Dec 2023
Dear Dinaya,Thank you for providing your feedback on your recent stay. We appreciate your candid comments and regret any inconvenience you experienced. Your insights are valuable to us, and we'll use them to improve our services. We hope to have the opportunity to welcome you back for an enhanced experience in the future.

8/10 Good

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
No hot water and staff admitted they knew it was a problem
Stayed 1 night in Nov 2023
Response from GM on 28 Nov 2023
Dear Linda,Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you may have faced. Our team values your insights, and we're committed to continuously improving our services. Should you choose to stay with us again, we'll strive to make your next visit even more enjoyable.

10/10 Excellent

Tiffany

Stayed 1 night in Nov 2023
Response from GM on 21 Nov 2023
Dear Tiffany,Thank you for taking the time to rate your recent stay with us. We appreciate your positive feedback and are pleased to see a perfect score. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds
Stayed 1 night in Nov 2023
Response from GM on 20 Nov 2023
Dear Dan,Thank you for sharing your feedback with us. We're delighted to hear that you found our beds comfortable during your stay. Your comfort is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future.

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service
For the price I payed and the area, I can't complain. I've payed more, for worse.
Stayed 2 nights in Nov 2023
Response from GM on 17 Nov 2023
Dear Vincent,We appreciate your feedback and are glad to hear that you found value in your stay. Our goal is to provide a positive experience for all our guests, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 16 Nov 2023
Dear Tyra,Thank you so much for your fantastic rating! We are thrilled to hear that you had an excellent experience during your stay. Our team works hard to ensure every guest has a memorable and comfortable time with us. Your positive feedback is truly appreciated. We look forward to welcoming you back for another outstanding stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 15 Nov 2023
Dear David,Thank you for taking the time to share your positive experience with us! We're delighted to hear that your stay was a 5/5, and we appreciate your kind words. Our team works hard to ensure each guest has a wonderful experience, and it's rewarding to know we met your expectations. We look forward to the pleasure of hosting you again on your next visit.

8/10 Good

Robert R

Stayed 1 night in Nov 2023
Response from GM on 14 Nov 2023
Dear Robert,Thank you for taking the time to share your feedback, and we appreciate your positive overall rating! We're pleased to know that you had a satisfactory experience during your stay. We look forward to welcoming you back and providing you with an even more enjoyable stay.